Verified Reviews of SureStay Hotel by Best Western Ottawa
Below are the verified reviews from guests that we have booked recently:
"Very nice and clean. Staff very friendly. "
Overall Score3.0/ 5
Bed was comfortable. Room was clean.
Sandra W. (Individual traveler, booked 1 room), from
11-Sep-2023 Verified Review, stayed from Fri Sep 08 to Sat Sep 09 2023 at a $135.99 average nightly rate.
Summary of Verified Reviews
Customer Reviews of SureStay Hotel by Best Western Ottawa
- 3.8 of 5Overall
- 3.7 of 5Amenities
- 4.3 of 5Location
- 3.9 of 5Cleanliness
- 3.8 of 5Comfort
- 3.6 of 5Condition
- 4.0 of 5Neighborhood
- 4.2 of 5Service
- 4.0 of 5Value
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Property Description
With a stay at SureStay Hotel by Best Western Ottawa in Ottawa, you'll be within a 5-minute drive of Ransom Memorial Gift Shop and Old Depot Museum. This hotel is 29.3 mi (47.2 km) from University of Kansas and 3.1 mi (5 km) from Forest Park.
A complimentary continental breakfast is served daily from 6:00 AM to 9:30 AM.
Make yourself at home in one of the 52 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and microwaves, as well as phones with free local calls.
Distances are displayed to the nearest 0.1 mile and kilometer.
Ransom Memorial Gift Shop - 2.4 km / 1.5 mi
Old Depot Museum - 4.8 km / 3 mi
Forest Park - 5 km / 3.1 mi
Ransommemorial Hospital - 27.1 km / 16.9 mi
Anderson County Museum - 34.3 km / 21.3 mi
Anderson County Hospital - 34.4 km / 21.4 mi
Lake Garnett Park - 35 km / 21.8 mi
Hillsdale State Park - 35.1 km / 21.8 mi
Anderson County Courthouse - 35.1 km / 21.8 mi
Prairie Spirit Trail - Garnett Trailhead - 35.2 km / 21.9 mi
Pomona State Park - 36.2 km / 22.5 mi
Gerth Cabin - 36.6 km / 22.7 mi
Baker University - 36.7 km / 22.8 mi
John Brown Memorial Park - 37.1 km / 23.1 mi
John Brown Historical Site - 37.4 km / 23.3 mi
The preferred airport for SureStay Hotel by Best Western Ottawa is Kansas City International Airport (MCI) - 117.1 km / 72.7 mi
Featured amenities include a business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
Enjoy the recreation opportunities such as an indoor pool or make use of other amenities including complimentary wireless internet access.
Amenities / Features
Airport & Shuttle Information
The nearest Airport is in Kansas City
Airport Shuttle?
Sorry,
no airport shuttle available.
Breakfast Information
free continental breakfast
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Maximum number of pets per room 2
Pet max weight (per pet) in lb is 80
Pet max weight (per pet) in kg is 36
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets allowed
Pets allowed based on the availability of pet friendly rooms. Up to 2 dogs per room with an 80 pound weight limit. Additional pet types (cats, birds, etc) may be accepted at the hotel's discretion. Pet rate is $20 per day with a $100 per week maximum.
Parking Info
Internet / WiFI
Misc Fees / Policies
- Pet fee: USD 25.00 per pet, per day
- Service animals are exempt from fees
- Early check-in fee: USD 25.00 (subject to availability)
- Late check-out fee: USD 25.00 (subject to availability)
- Crib (infant bed) fee: USD 5.00 per night
- Rollaway bed fee: USD 12.00 per night
- Administrative fee: USD 1.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property:
- Cleaning fee: USD 1 per accommodation, per stay
We have included all charges provided to us by the property.
- Pool access available from 10:00 AM to 10:00 PM.
- Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Cleaning Policies
Property is cleaned with disinfectant
Staff wears personal protective equipment
Guests are provided with free hand sanitizer
Social distancing measures are in place
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property follows sanitization practices of SafeStay (AHLA - USA)
Masks are compulsory at the property
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Property confirms they are implementing enhanced cleaning measures
About SureStay
- The latest premium economy and midscale hotel brand offering comfort, value, and exceptional customer service. The SureStay Hotel Group consists of three brands: SureStay Hotel, SureStay Plus Hotel, and the SureStay Signature Collection to meet the needs of all guests whether traveling for business or leisure. At any location, guests can enjoy free Wi-Fi, breakfast, comfy bedding, and everyday low prices.
- SureStay Hotels offers basic comforts at a great value with modern, but simple furnishings and large TV’s in each guest room. At most locations, guests can enjoy a pool, fitness facility, continental breakfast, and guest computers during their stay.
- Delivering additional comfort and affordability, SureStay Plus Hotels features contemporary guestrooms with plush bedding and pillows, flat screen TV’s and free Wi-Fi throughout the hotel. At most locations, guests have complimentary use of computers and printers, a higher-end fitness facility, swimming pool, and indulge in a free hot breakfast served daily.
- The SureStay Signature Collection offers boutique living at an exceptional price with properties located in historic buildings or in smaller, character buildings ideal for travelers looking for a unique hotel experience. Every guest room delivers in charm and luxury with plush bedding, upscale design elements, and bath amenities for ultimate relaxation. At most locations, all guests have access to free W-Fi throughout the hotel, complimentary hot breakfast daily, on-site dining options, and a state-of-the-art fitness facility and business center.
- SureStay Rewards will soon be offering an instant-rewards guest loyalty program to earn and use points for hotel stays, dining, and more.
The SureStay highlights above are subject to change without notice.