Verified Reviews of Four Points by Sheraton St. Louis Fairview Heights
Below are the verified reviews from guests that we have booked recently:
"Staff was very helpful."
Overall Score3.0/ 5
Improve water pressure in shower and sink. Get an air conditioner in each elevator.
Lori W. (Individual traveler, booked 1 room), from
27-Aug-2024 Verified Review, stayed from Wed Aug 21 to Mon Aug 26 2024 at a $122.00 average nightly rate.
"Best Customer Service"
Overall Score4.0/ 5
We received the best customer service during our stay. The front desk attendant couldn't have been more accommodating.
Susan D. (Group coordinator, booked 3 rooms), from
26-May-2024 Verified Review, stayed from Thu May 23 to Fri May 24 2024 at a $154.99 average nightly rate. Response from Management on 30-May-2024:
Summary of Verified Reviews
Property Description
Built in 2002 and again updated in 2005 the Four Points is for you! Voted #1 Four Points in North America 2005 and leading for 2007, come discover what so many others love about this hotel.
Adjacent to the hotel, the Fountains Conference Center offers over 10,000 square feet of meeting and pre-function space. Full-service catering prepared by our award-winning chef, a dedicated banquet staff, versatile meeting space, and High Speed Internet Access will help ensure the success of your special event.
•Exercise Room/Facilities
•Business Center
•Luggage Storage
•Disability Accessible Facilities
•100% Non-Smoking Rooms and Facilities
•Free Parking Facilities
•Indoor Heated Pool
Green Sustainability
Make a Green Choice program
Amenities / Features
Airport & Shuttle Information
Lambert St. Louis International - 25 miles. Avg. taxi one-way - $50.00 - $60.00Metro Link station - 3 miles.
Local Shuttle Info: Not available
Breakfast Information
Fountains Cafe features a breakfast buffet 7:00am to 10:00am.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Yes! Pets are allowed.
$75.00 non-refundable pet fee Parking Info
Complimentary outdoor self parking.
Internet / WiFI
Complimentary Wi-Fi in guest rooms, public space and meeting space.
About Four Points
- Over 150 hotels in 30 countries
- Free bottled water, coffee, and internet access
- Great local beer with Beer Brews
- Comfortable beds
- Smoke-free property
- Lounge offers specialty cocktails
- Fitness facilities
- Cooked-to-order breakfast available for a fee
- Handicap accessible rooms & other specific accessibility needs available
The Four Points highlights above are subject to change without notice.