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Crowne Plaza Hotel Dallas Downtown An Ihg Hotel
1015 Elm St, Dallas, TX 75202 US
near Exit 428e on I-35 (~0.5mi)
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Reservations: +1-800-219-2797
3.5 Star Property Near Dallas World Aquarium
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Select My Room
Average
3.5/5
Based on 1461 guest reviews
- Free WiFi
- Number of outdoor pools - 1
- Breakfast available (surcharge)
- Fitness facilities
- Pool hoist on site
- Wheelchair-accessible pool
- Free newspapers in lobby
- Pool sun loungers
Select Your Room:
04/20/2024 - 04/21/2024
Searching all hotel inventory networks
8 bookings in the last 48 hours
Standard prices by room type for the next 60 days
Verified Reviews of Crowne Plaza Hotel Dallas Downtown An Ihg Hotel
Below are the verified reviews from guests that we have booked recently: "It was an enjoyable stay in a comfortable environment. The restaurant was great too."
Overall Score5.0/ 5
Clean, comfortable, great breakfast, helpful and pleasant staff! I enjoyed the stay.
Steve H. (Individual traveler, booked 1 room), from 
14-Mar-2023 Verified Review, stayed from Tue Mar 14 to Wed Mar 15 2023 at a $243.99 average nightly rate. 
Summary of Verified Reviews
Property Description
With a stay at Crowne Plaza Hotel Dallas Downtown, an IHG Hotel, you'll be centrally located in Dallas, just a 4-minute walk from Dallas World Aquarium and 10 minutes by foot from Kay Bailey Hutchison Convention Center. This hotel is 0.9 mi (1.4 km) from American Airlines Center and 0.9 mi (1.5 km) from Reunion Tower.
You can enjoy a meal at THRIVE Restaurant serving the guests of Crowne Plaza Hotel Dallas Downtown, an IHG Hotel, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Make yourself at home in one of the 291 guestrooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as safes and desks.
Distances are displayed to the nearest 0.1 mile and kilometer.
Renaissance Tower - 0.2 km / 0.1 mi
Bank of America Plaza - 0.2 km / 0.1 mi
Dallas World Aquarium - 0.4 km / 0.2 mi
Dallas Holocaust Museum - 0.4 km / 0.2 mi
John F. Kennedy Memorial - 0.4 km / 0.3 mi
Sixth Floor Museum - 0.5 km / 0.3 mi
Dealey Plaza - 0.5 km / 0.3 mi
Comerica Bank Tower - 0.7 km / 0.4 mi
Kay Bailey Hutchison Convention Center - 0.8 km / 0.5 mi
Majestic Theater - 0.8 km / 0.5 mi
Dallas Museum of Art - 0.9 km / 0.5 mi
Perot Museum of Nature and Science - 0.9 km / 0.6 mi
House of Blues Dallas - 1 km / 0.6 mi
Dallas City Hall - 1 km / 0.6 mi
Klyde Warren Park - 1 km / 0.6 mi
The nearest airports are:
Love Field Airport (DAL) - 11.5 km / 7.1 mi
Dallas-Fort Worth Intl. Airport (DFW) - 31.2 km / 19.4 mi
The preferred airport for Crowne Plaza Hotel Dallas Downtown, an IHG Hotel is Love Field Airport (DAL).
Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Dallas? This hotel has 27444 square feet (2550 square meters) of space consisting of a conference center and 22 meeting rooms. Self parking (subject to charges) is available onsite.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Green Sustainability
IHG Green Program involves recycling of paper and plastic products, using EnergySaver appliances and a water conservation program which is placed in each guestroom and for our Meeting Planners.
Amenities / Features
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum age of oldest guest: 21
- Dry cleaning/laundry service
- Gift shops or newsstand
- Number of meeting rooms - 22
- Conference space size (meters) - 2550
- Limo or town car service available
- Free WiFi
- Number of bars/lounges - 1
- Number of outdoor pools - 1
- Braille or raised signage
- Assistive listening devices available
- Wheelchair accessible parking
- Wheelchair-accessible lounge
- No accessible shuttle
- Wheelchair-accessible on-site restaurant
- Visual alarms in hallways
- Handrails in stairways
- Conference center
- Number of accessible parking spaces - 10
- Breakfast available (surcharge)
- Wheelchair-accessible meeting spaces/business center
- Laundry facilities
- Elevator
- Fitness facilities
- Wheelchair accessible (may have limitations)
- Banquet hall
- Ballroom
- Wheelchair-accessible concierge desk
- Vending machine
- Wheelchair-accessible van parking
- Express check-in
- Wheelchair-accessible path to elevator
- Pool hoist on site
- Number of buildings/towers - 1
- Total number of rooms - 291
- Number of floors - 19
- Professional property host/manager
- LGBTQ friendly
- Car recommended
- Parking height restrictions apply
- Wheelchair-accessible registration desk
- Wheelchair-accessible fitness center
- Television in common areas
- Wheelchair-accessible pool
- Wheelchair-accessible public washroom
- Well-lit path to entrance
- Free newspapers in lobby
- Wedding services
- Registration desk height (centimeters) - 122
- Elevator door width (inches) - 24
- Registration desk height (inches) - 48
- Stairwell handrail height (inches) - 36
- Elevator door width (centimeters) - 61
- Luggage storage
- Express check-out
- Stairwell handrail height (centimeters) - 91
- Business center
- 24-hour front desk
- Number of restaurants - 1
- Golfing nearby
- Safe-deposit box at front desk
- Snack bar/deli
- Self parking (surcharge)
- Conference space
- Terrace
- Computer station
- Pool sun loungers
- Wheelchair accessible path of travel
- ATM/banking
- Conference space size (feet) - 27444
- 24-hour business center
- Concierge services
Airport & Shuttle Information
Dallas/Fort Worth International Airport- 30 min away. LoveField Airport- 10 min away. No airport shuttle provided by hotel, but available through an outside vendor.
Local Shuttle Info: 3 mile radius
Breakfast Information
13.95 + tax per person
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Maximum number of pets per room 2
Pet max weight (per pet) in lb is 50
Pet max weight (per pet) in kg is 23
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets allowed
Service Animals are welcome.
Parking Info
Garage parking: $10 daily, $18 overnight and $32 Valet
Internet / WiFI
Complimentary Guestroom WI-FI access!
Misc Fees / Policies
- Fee for buffet breakfast: approximately USD 6–15 per person
- Self parking fee: USD 20.00 per night (in/out privileges)
- Pet deposit: USD 40 per stay
- Pet fee: USD 40.00 per pet, per day
- Service animals are exempt from fees
- Late check-out fee: USD 25.00 (subject to availability)
- Rollaway bed fee: USD 35 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property:
- Deposit: USD 75.00 per accommodation, per night
- Cleaning deposit: USD 75.00 per night
We have included all charges provided to us by the property.
- This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
- Up to 3 children 13 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- A car is recommended for transportation to and from this property.
- Parking height restrictions apply.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Cleaning Policies
Property is cleaned with disinfectant
Staff wears personal protective equipment
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Gap period enforced between guest stays - 48 hours
Staff temperature checks are conducted regularly
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
Property confirms they are implementing enhanced cleaning measures
About Crowne Plaza Hotels
- Early check-in available and ideal for business travelers on the go
- Luxurious, soft bedding and aromatherapy kit provided
- Quiet Zones between 9 pm to 10 am Sunday to Thursday where there is no room attendant, housekeeping services, or engineering activities to help guests enjoy a restful night. Guests have the option to request services if needed
- Bath amenities include Temple Spa's professional skin and hair care products for ultimate relaxation
- Wireless internet available in guest rooms, suites, business center, and public areas
The Crowne Plaza Hotels highlights above are subject to change without notice.
Group vs. Individual Rates at Crowne Plaza Hotel Dallas Downtown An Ihg Hotel
The graph above is trends of room rates for both our group prices and the lowest online individual prices our rate checker could find at the time the group offer was submitted. The best group discount displayed is 29.1% in the month of December 2024 and the highest average individual rate is $238 in the month of December 2024. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Crowne Plaza Hotel Dallas Downtown An Ihg Hotel in a month when rates are lower.
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Testimonials:
"A joy to finally get a real person on the telephone that was willing to help me. You make finding a hotel that honors "groups" so much easier. She was very polite and helpful." A.S. - Norwalk, CT
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