Verified Reviews of The Queen Mary
Below are the verified reviews from guests that we have booked recently:
"Incredible historic property!"
Overall Score5.0/ 5
Customer service was excellent, room was lovely and overall it was an incredible stay!
Betsy A. (Individual traveler, booked 1 room), from
02-Mar-2024 Verified Review, stayed from Tue Feb 27 to Wed Feb 28 2024 at a $211.65 average nightly rate.
"Wonderful Time on The Queen Mary!"
Overall Score5.0/ 5
We had a wonderful time on a piece of history.
Melissa L. (Individual traveler, booked 1 room), from
26-Feb-2024 Verified Review, stayed from Sat Feb 24 to Sun Feb 25 2024 at a $245.65 average nightly rate.
"Lovely Stay"
Overall Score5.0/ 5
Second time here and loved it again. It is quaint and feels like a step back in time. The food and drink onboard are delicious.
Mary N. (Individual traveler, booked 1 room), from
28-Jan-2024 Verified Review, stayed from Thu Jan 18 to Fri Jan 19 2024 at a $190.63 average nightly rate.
"Beautiful! Antique! Art Deco!"
Overall Score5.0/ 5
This is totally worth every penny! It’s the past brought forward!
Betty C. (Individual traveler, booked 1 room), from
20-Jan-2024 Verified Review, stayed from Sat Jan 20 to Sun Jan 21 2024 at a $181.51 average nightly rate.
"WORTH THE EXPIERIENCE!"
Overall Score4.0/ 5
We stayed three nights during Shaqtober Fest/Halloween Weekend! Fun filled trip full of laughter, excitement and memories to last a lifetime. A must book for next Halloween. Bring plenty of costume changes and layers of clothing. Temperatures on the Queen Mary can change, just be prepared to layer on or off. The property is 100 years old but well taken care of and staff is truly there to help make your stay more comfortable. We will be back!
Heather V. (Individual traveler, booked 1 room), from
02-Nov-2023 Verified Review, stayed from Sat Oct 28 to Tue Oct 31 2023 at a $157.82 average nightly rate.
"Absolutely Historic & Hospitable!"
Overall Score5.0/ 5
I loved everything about the stay! Historic and hospitable.
Latoria G. (Individual traveler, booked 1 room), from
01-Nov-2023 Verified Review, stayed from Sun Oct 29 to Mon Oct 30 2023 at a $194.65 average nightly rate.
"Fantastic staff and five star meals!"
Overall Score5.0/ 5
Fantastic staff and five star meals!
Mike E. (Individual traveler, booked 1 room), from
05-Oct-2023 Verified Review, stayed from Wed Oct 04 to Thu Oct 05 2023 at a $152.15 average nightly rate.
"Cool Ship & History!"
Overall Score3.0/ 5
The ship and it's history was very cool!
Daniel M. (Individual traveler, booked 1 room), from
05-Oct-2023 Verified Review, stayed from Sun Sep 24 to Mon Sep 25 2023 at a C$230.04 average nightly rate.
"Wonderful Place to Stay!"
Overall Score5.0/ 5
Excellent location for a birthday celebration. The Queen Mary is a wonderful place to stay. The staff are all very nice and helpful. The guided tour was excellent.
Anita L. (Individual traveler, booked 1 room), from
01-Oct-2023 Verified Review, stayed from Sat Sep 30 to Sun Oct 01 2023 at a $194.65 average nightly rate.
"Wonderful Stay on the Queen Mary!"
Overall Score5.0/ 5
We booked a two night stay on The Queen Mary and had a fabulous time! We did some of the tours but mostly walked around enjoying all the pictures and woodwork and all the historic amenities aboard the grand lady. EVERYONE we spoke with who worked on the QM was absolutely delightful! They all seemed to truly love their jobs! The staff was always super friendly and helpful and never appeared bothered by our questions. It was so relaxing and enjoyable to be on the Queen Mary and we truly feel blessed to be able to experience this amazing place for a second time. We also met many other people on board who were having as great a time as we were! The food was very good and we loved the Art Deco bar. I highly recommend staying onboard the Queen Mary to get the full experience, you won’t be disappointed! We will be visiting again! M and S Curley.
Sylvia C. (Group coordinator, booked 2 rooms), from
25-Sep-2023 Verified Review, stayed from Fri Sep 22 to Sun Sep 24 2023 at a $200.99 average nightly rate.
"Historic, amazing ship & seriously awesome dinner!"
Overall Score5.0/ 5
Historic and amazing! Great mini suite. Had a great tour and dinner in the ship's restaurant was seriously awesome.
Kyle F. (Individual traveler, booked 1 room), from
19-Sep-2023 Verified Review, stayed from Sat Sep 16 to Sun Sep 17 2023 at a $263.03 average nightly rate.
"Unique experience, really a lot of fun."
Overall Score5.0/ 5
I loved my stay on the Queen Mary! Staying overnight aboard a ship with such a glorious past was a real thrill. Being able to walk her decks on my own was so gratifying. The meal we ate at Chelsea Chowder House & Bar was outstanding! The staff was very pleasant and very attentive. The food was delicious and perfectly prepared. I will go back and take at least two tours next time. I really recommend it.
Robert M. (Individual traveler, booked 1 room), from
03-Sep-2023 Verified Review, stayed from Thu Aug 31 to Fri Sep 01 2023 at a $199.00 average nightly rate.
"Great Historic Property & Super Tours!"
Overall Score5.0/ 5
This historic property is always great. Super tours. Nice restaurant and the historic Observation Bar!
James B. (Individual traveler, booked 1 room), from
26-Aug-2023 Verified Review, stayed from Tue Aug 22 to Thu Aug 24 2023 at a $169.00 average nightly rate.
"A classic royal experience!"
Overall Score5.0/ 5
My mini suite gave me a 1930's experience of first class ocean liner travel. Large suite and very comfortable. The staff on board are very friendly and the tours are great.
Bradley S. (Individual traveler, booked 1 room), from
23-Aug-2023 Verified Review, stayed from Wed Aug 23 to Thu Aug 24 2023 at a $177.65 average nightly rate.
"Excellent Experience!"
Overall Score4.0/ 5
A fascinating experience. I will repeat. The Queen Mary is excellent and the rooms are comfortable. The attention of the crew is very good.
Jesus B. (Individual traveler, booked 1 room), from
18-Aug-2023 Verified Review, stayed from Thu Aug 17 to Sat Aug 19 2023 at a $189.55 average nightly rate.
"Best Spooky Family Staycation!"
Overall Score5.0/ 5
This was our son's first visit to the ship and he had the best time. So much for him to see and explore. He can't wait to go back! So affordable and close to the aquarium for a day trip. Highly recommend!
Kathleen T. (Individual traveler, booked 1 room), from
07-Aug-2023 Verified Review, stayed from Thu Aug 03 to Sat Aug 05 2023 at a $141.55 average nightly rate.
"Fun Stay on The Queen Mary!"
Overall Score5.0/ 5
All the people who work on The Queen Mary provide great customer service!It's fun to stay on the Queen Mary!
Jerry S. (Individual traveler, booked 1 room), from
03-Aug-2023 Verified Review, stayed from Tue Aug 01 to Thu Aug 03 2023 at a $159.00 average nightly rate.
"So much fun! "
Overall Score5.0/ 5
So much fun. Walking the deck with my wife was priceless. We will be back.
Patrick B. (Individual traveler, booked 1 room), from
30-Jul-2023 Verified Review, stayed from Thu Jul 27 to Fri Jul 28 2023 at a $169.00 average nightly rate.
"Unique Experience!"
Overall Score4.0/ 5
The Queen Mary offers a very special and nostalgic opportunity to travel back in time and get a glimpse of what it would have been like to be a passenger aboard. The stateroom was clean and nicely decorated. It was enjoyable and the tours I attended were great. I recommend the Paranormal Tour as well as the Steam & Steel Tour. The guides are very knowledgeable and passionate about the Queen.
Renee F. (Individual traveler, booked 1 room), from
23-Jul-2023 Verified Review, stayed from Tue Jul 18 to Thu Jul 20 2023 at a $170.05 average nightly rate.
"Our room was comfortable, clean and the staff was very professional, friendly and polite!"
Overall Score4.0/ 5
Historical ship. Do interesting. Spent all day enjoying the sites and reading all the history. Good restaurant. Thoroughly enjoyed. Nice room and bath. Remember this it was built in 1930 ich 1933 and placed in service around that time. I enjoyed all that and had no modern expectations. I would definitely recommend this stay!
Lois C. (Individual traveler, booked 1 room), from
21-Jul-2023 Verified Review, stayed from Fri Jul 21 to Sat Jul 22 2023 at a $186.15 average nightly rate.
"Room was very clean and comfortable. Staff was friendly. It was like going back in time."
Overall Score5.0/ 5
Room was very clean and comfortable. Staff was friendly.
Penny S. (Individual traveler, booked 1 room), from
15-Jul-2023 Verified Review, stayed from Sun Jul 09 to Mon Jul 10 2023 at a $168.99 average nightly rate.
"Nice Rooms"
Overall Score4.0/ 5
Staying on the Queen Mary was fun. We were married there 50 years ago, so went for our 50th anniversary. Bed was very comfortable and it was very quiet. After 50 years, it was fun to go back.
James M. (Individual traveler, booked 1 room), from
21-Jun-2023 Verified Review, stayed from Sat Jun 17 to Mon Jun 19 2023 at a $234.00 average nightly rate.
Summary of Verified Reviews
Customer Reviews of The Queen Mary
- 4.1 of 5Overall
- 3.8 of 5Amenities
- 4.2 of 5Cleanliness
- 3.9 of 5Comfort
- 3.9 of 5Condition
- 4.3 of 5Service
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our
content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
With a stay at The Queen Mary, you'll be centrally located in Long Beach, steps from RMS Queen Mary and within a 5-minute walk of Long Beach Cruise Terminal. This hotel is 1.4 mi (2.3 km) from Pike at Rainbow Harbor and 1.5 mi (2.4 km) from Aquarium of the Pacific.
Satisfy your appetite at Chelsea Chowder House, one of the hotel's 2 restaurants. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Make yourself at home in one of the 200 air-conditioned rooms featuring flat-screen televisions. Your room comes with a pillowtop bed. Satellite television is provided for your entertainment. Bathrooms have shower/tub combinations and hair dryers.
Distances are displayed to the nearest 0.1 mile and kilometer.
RMS Queen Mary - 0.1 km / 0.1 mi
Long Beach Cruise Terminal - 0.4 km / 0.2 mi
Aquarium of the Pacific - 1.9 km / 1.2 mi
Pike at Rainbow Harbor - 2.2 km / 1.4 mi
California State University-Office of the Chancellor - 2.2 km / 1.4 mi
Long Beach Convention and Entertainment Center - 2.4 km / 1.5 mi
One World Trade Center - 2.6 km / 1.6 mi
The Terrace Theater - 2.8 km / 1.8 mi
Shoreline Village - 3 km / 1.8 mi
4th Street Retro Row - 3.2 km / 2 mi
City Beach - 3.3 km / 2.1 mi
Long Beach Museum of Art - 5.3 km / 3.3 mi
Rosie's Dog Beach - 7.9 km / 4.9 mi
Long Beach Waterfront - 8.6 km / 5.3 mi
Port of Long Beach - 8.6 km / 5.4 mi
The nearest airports are:
Long Beach Municipal Airport (LGB) - 18.2 km / 11.3 mi
Hawthorne, CA (HHR-Hawthorne Municipal) - 32.1 km / 19.9 mi
Fullerton, CA (FUL-Fullerton Municipal) - 36.9 km / 22.9 mi
Los Angeles Intl. (LAX) - 36.7 km / 22.8 mi
John Wayne Airport (SNA) - 39.4 km / 24.5 mi
The preferred airport for The Queen Mary is Los Angeles Intl. (LAX).
Featured amenities include a computer station, express check-out, and dry cleaning/laundry services. Planning an event in Long Beach? This hotel has 45000 square feet (4181 square meters) of space consisting of conference space and 15 meeting rooms. Self parking (subject to charges) is available onsite.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including concierge services and gift shops/newsstands. This Art Deco hotel also features wedding services, a ballroom, and a vending machine.
Green Sustainability
California Green Lodging Program, Green Engage Bronze Certified Hotel, LEED Certified Valet Services; Recycling Program throughout the Hotel, Energy and Water Conservation programs in place.
Amenities / Features
Airport & Shuttle Information
THE QUEEN MARY is easily accessible via all major freeways and is in close proximity to the following airports: Long Beach Municipal (7 miles), Los Angeles International (20 miles), and the Orange County/John Wayne Airport (24 miles). Rental car facilities are currently available at each airport as well as aboard THE QUEEN MARY.
Local Shuttle Info: The FREE Long Beach passport operates from 5:20AM to 12:30AM daily.
Breakfast Information
All-American breakfast buffet is available in our restaurant, daily 6am - 10am (11am on weekends) and the cost is $21/person; full breakfast menu is also available.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Maximum number of pets per room 1
Pet max weight (per pet) in lb is 50
Pet max weight (per pet) in kg is 23
Service animals are allowed
Service animals are exempt from fees/restrictions
Only dogs are allowed
Pets allowed
$75.00 Non Refundable pet deposit
Parking Info
Hotel offers self parking for our overnight guests at $30.00 per vehicle/ per day and valet parking for our overnight guests at $35.00 per vehicle/ per day; both with 24 hour in/out privileges. Event Parking is $25.00 per car. Parking rates may be subject to state and local taxes and may change without notice.
Internet / WiFI
Internet in included in the $18.95 historical preservation fee complimentary. you can access the internet in the stateroom and some public areas.
Misc Fees / Policies
- Fee for cooked-to-order breakfast: approximately USD 15–35 per person
- Self parking fee: USD 30 per day
- Pet deposit: USD 125 per stay
- Pet fee: USD 125 per accommodation, per stay (maximum USD 150 per stay)
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Refrigerator fee: USD 15.00 per night
- Crib (infant bed) fee: USD 15.0 per night
- Rollaway bed fee: USD 25.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property:
- Deposit: USD 100.00 per accommodation, per night
- Resort fee: USD 18.95 per accommodation, per night
The resort fee includes:
- Additional inclusions
- Faxes
- Fitness center access
- Internet access
- Phone calls
We have included all charges provided to us by the property.
- Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Contactless check-out is available.
Cleaning Policies
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Gloves are available to guests
Guests are provided with free hand sanitizer
Social distancing measures are in place
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Masks are compulsory at the property
Property confirms they are implementing enhanced cleaning measures