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Palace Hotel a Luxury Collection Hotel San Francisco
2 New Montgomery St, San Francisco, CA 94105 US
near Exit 2c b on I-80 (~0.6mi)
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Reservations: +1-800-219-2797
5.0 Star Property Near Palace Hotel
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Very Good
4.0/5
Based on 969 guest reviews
- Free wired internet
- Free WiFi
- Number of indoor pools - 1
- Breakfast available (surcharge)
- Fitness facilities
- Wheelchair-accessible pool
- Stair-free path to entrance
- Free newspapers in lobby
- Smoke-free property
Select Your Room:
04/20/2024 - 04/21/2024
Searching all hotel inventory networks
9 bookings in the last 48 hours
Standard prices by room type for the next 60 days
Our Hotel Planner Expert Reviews of Palace Hotel, a Luxury Collection Hotel, San Francisco
Our expert hotel planners periodically visit and review the hotels we represent in person.
"Luxury Hotel Provides Picture-Perfect Elegance "
Overall Score4.5/ 5
The Palace Hotel is a picture-perfect example of a classic, ornate, regal property complete with high ceilings, crystal chandeliers, and marble details. This is a very specific style, so groups that want lively, trendy, or modern accommodations should not consider booking here. But, for elegant affairs, this hotel is perfect. Their most distinguishing feature is their "Garden Court" - a gorgeous room in the front of the hotel that allows tons of natural light to shine down (through a beautiful glass ceiling) on guests enjoying brunch. This space can also be used for events as it opens to meeting space on either side. The other spaces in the hotel are excellent as well, including a variety of muted boardrooms in private sections of the property. The one disappointment is that I thought the sleeping rooms, while very nice, were not quite as elegant as the rest of the hotel. This is definitely a hotel that features its common areas over its individual rooms. However, this should not be a big deterrent for groups, especially if their main focus is some kind of event rather than where everyone if sleeping. You would be hard pressed to find a setting more lovely than this in the city. Their location is also excellent for business or pleasure, straddling the financial district, Moscone, and Union Square.
Aria T, a local HotelPlanner San Francisco expert from 
31-Oct-2013 Verified Review 
Verified Reviews of Palace Hotel a Luxury Collection Hotel San Francisco
Below are the verified reviews from guests that we have booked recently: "Great Garden Court"
Overall Score4.0/ 5
All Good!
John H. (Individual traveler, booked 1 room), from
02-Jan-2024 Verified Review, stayed from Sun Dec 31 to Mon Jan 01 2024 at a $389.00 average nightly rate. "Spectacular Service with a Smile!"
Overall Score5.0/ 5
The service was as good as it gets! It was spectacular! Everyone who works there greets you with a smile and is very helpful.
Stuart M. (Group coordinator, booked 2 rooms), from
17-Sep-2023 Verified Review, stayed from Sun Sep 17 to Mon Sep 18 2023 at a $335.99 average nightly rate. "Clean, comfortable, large rooms, polite and friendly staff.Excellent"
Overall Score5.0/ 5
Clean, comfortable, large rooms, polite and friendly staff. Excellent
Enqi H. (Individual traveler, booked 1 room), from
25-Jul-2023 Verified Review, stayed from Wed Jul 19 to Fri Jul 21 2023 at a $329.73 average nightly rate. "Best Customer Service"
Overall Score5.0/ 5
Never been at a hotel where staff was so friendly and accommodating!
Dorothy C. (Individual traveler, booked 1 room), from
20-Jun-2023 Verified Review, stayed from Fri Jun 16 to Tue Jun 20 2023 at a $287.11 average nightly rate. "Piped Piper Restaurant/Bar was Excellent! Room was Nice!"
Overall Score4.0/ 5
Bar/restaurant, Piped Piper, had excellent service, food and drinks. The room was nice and it was in mint condition! Comfortable bed and bathroom. Thank you!
Pamela P. (Individual traveler, booked 1 room), from
08-Jan-2023 Verified Review, stayed from Wed Jan 04 to Thu Jan 05 2023 at a $254.99 average nightly rate. Summary of Verified Reviews
Property Description
With a stay at Palace Hotel, a Luxury Collection Hotel, San Francisco, you'll be centrally located in San Francisco, within a 5-minute drive of Pier 39 and Moscone Convention Center. This luxury hotel is 8.9 mi (14.3 km) from Golden Gate Bridge and 1 mi (1.6 km) from Oracle Park.
Grab a bite at Pied Piper, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Stay in one of 556 guestrooms featuring flat-screen televisions. Satellite programming provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms have designer toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Distances are displayed to the nearest 0.1 mile and kilometer.
Palace Hotel - 0.1 km / 0.1 mi
San Francisco Museum of Modern Art - 0.4 km / 0.2 mi
555 California Street - 0.6 km / 0.4 mi
Union Square - 0.6 km / 0.4 mi
Westfield San Francisco Centre - 0.7 km / 0.4 mi
Moscone Convention Center - 0.7 km / 0.4 mi
450 Sutter Building - 0.8 km / 0.5 mi
Embarcadero Center - 0.8 km / 0.5 mi
Westin St Francis Hotel Glass Elevators - 0.8 km / 0.5 mi
TransAmerica Pyramid - 1 km / 0.6 mi
Warfield Theatre - 1 km / 0.6 mi
Golden Gate Theatre - 1.1 km / 0.7 mi
Bay Bridge - 1.2 km / 0.7 mi
SF Masonic Auditorium - 1.4 km / 0.8 mi
Grace Cathedral - 1.4 km / 0.9 mi
The nearest airports are:
Oakland Intl. Airport (OAK) - 29.8 km / 18.5 mi
San Francisco Intl. Airport (SFO) - 23 km / 14.3 mi
Concord, CA (CCR-Buchanan Field) - 46 km / 28.6 mi
The preferred airport for Palace Hotel, a Luxury Collection Hotel, San Francisco is San Francisco Intl. Airport (SFO).
Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in San Francisco? This hotel has 53000 square feet (4924 square meters) of space consisting of a conference center and meeting rooms.
Be sure to enjoy recreational amenities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and shopping on site.
Green Sustainability
Make a Green Choice program. For each eligible night, guests will receive a $5 food and beverage voucher or 250 Starpoints.
Amenities / Features
- Check In: 4:00 PM
- Check Out: 12:00 PM
- Dry cleaning/laundry service
- Shopping on site
- Front entrance ramp
- Conference space size (meters) - 4924
- Free wired internet
- Limo or town car service available
- Sailing nearby
- Free WiFi
- Number of bars/lounges - 2
- Braille or raised signage
- Number of indoor pools - 1
- Assistive listening devices available
- Eco-friendly toiletries
- Recycling
- Wheelchair-accessible lounge
- No accessible shuttle
- Wheelchair-accessible on-site restaurant
- Visual alarms in hallways
- Handrails in stairways
- Multilingual staff
- Conference center
- Electric car charging station
- Breakfast available (surcharge)
- Wheelchair-accessible meeting spaces/business center
- Number of coffee shops/cafes - 1
- Coffee/tea in common areas
- Elevator
- Fitness facilities
- Wheelchair accessible (may have limitations)
- Banquet hall
- Food and water bowls
- Wheelchair-accessible concierge desk
- Express check-in
- Year Built - 1875
- Number of buildings/towers - 1
- Total number of rooms - 556
- Number of floors - 8
- Professional property host/manager
- LGBTQ friendly
- Property does not offer onsite COVID-19 testing
- Property follows sanitization practices of COVID-19 Guidelines (CDC)
- Property does not require health documentation at check-in
- Parking height restrictions apply
- Wheelchair-accessible path to elevator
- Meeting rooms
- Valet for wheelchair-equipped vehicle
- Wheelchair-accessible registration desk
- Wheelchair-accessible fitness center
- Wheelchair-accessible pool
- Wheelchair-accessible public washroom
- Well-lit path to entrance
- Stair-free path to entrance
- Free newspapers in lobby
- Wedding services
- Registration desk height (centimeters) - 122
- Elevator door width (inches) - 36
- Registration desk height (inches) - 48
- Stairwell handrail height (inches) - 36
- Elevator door width (centimeters) - 91
- Luggage storage
- Express check-out
- Porter/bellhop
- Stairwell handrail height (centimeters) - 91
- Business center
- 24-hour front desk
- Scooter/moped rentals nearby
- Number of restaurants - 2
- Golfing nearby
- Smoke-free property
- Safe-deposit box at front desk
- Snack bar/deli
- Conference space
- Valet parking (surcharge)
- Wheelchair accessible path of travel
- Conference space size (feet) - 53000
- Concierge services
Airport & Shuttle Information
Nearest airport is SFO, 15 miles or 20 minutes from the Palace Hotel.
Airport Shuttle? Sorry, no airport shuttle available.Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Maximum number of pets per room 1
Pet max weight (per pet) in lb is 40
Pet max weight (per pet) in kg is 18
Service animals are allowed
Service animals are exempt from fees/restrictions
Only dogs are allowed
Pets allowed
Well behaved pets 40 lbs and under are welcome. A $100 non-refundable fee applies. Pets cannot be left in rooms unaccompanied.
Misc Fees / Policies
- Fee for buffet breakfast: approximately USD 49 for adults and USD 25 for children
- Fee for in-room wireless internet: USD 14.95 per 24-hour period (rates may vary)
- Fee for in-room wired internet: USD 14.95 per 24-hour period (rates may vary)
- Valet parking fee: USD 72 per day (in/out privileges)
- Pet fee: USD 150.00 per accommodation, per stay
- Service animals are exempt from fees
- Rollaway bed fee: USD 50.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Parking height restrictions apply.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Cleaning Policies
Property is cleaned with disinfectant
Staff wears personal protective equipment
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is available
Staff temperature checks are conducted regularly
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Electrostatic spray is used for disinfection
Cashless transactions are available
Masks are compulsory at the property
Contactless food service / room service is available
Food service has been amended for enhanced safety
Property follows sanitization practices of Ecolab (3rd party expert - Global)
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
Property confirms they are implementing enhanced cleaning measures
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Testimonials:
"This was my first experience with your service, and it was great! I won't book another meeting without your site!" B.F. - Columbus, OH
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