Best Western University Inn

1020 Ellis Hollow Rd, Ithaca, NY 14850 US
View Map Reservations: +1-800-760-7718
2.5 Star Suburban Hotel
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Average
3.5/5

Based on 615 guest reviews

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  • Includes an outdoor swimming pool
  • Complimentary breakfast is offered
  • Hotel has 101 rooms
  • Check in time: 03:00
  • Check out time: 12:00
  • Group booking rating of 7.5/10
Select Your Room:
01/23/2020 - 01/24/2020
Searching all hotel inventory networks
5 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Best Western University Inn

Below are the verified reviews from guests that we have booked recently:
"Clean and comfortable, with friendly and helpful service."
Overall Score5.0/ 5
There is nothing exceptionally outstanding about this hotel, but there were no problems either. All of the staff we encountered were friendly and helpful. The rooms were clean and comfortable. The free breakfasts are amply supplied and sufficient to meet most anyone's needs.
(Individual traveler, booked 1 room), from US flag
25-Jun-2019 Verified Review, stayed from Fri Jun 21 to Sun Jun 23 2019 at a $206.10 average nightly rate.
"Comment"
Overall Score4.0/ 5
Clean and everyone we dealt with were very friendly and helpful!
(Individual traveler, booked 1 room), from US flag
05-Jun-2019 Verified Review, stayed from Sat Jun 01 to Mon Jun 03 2019 at a $187.88 average nightly rate.
"Nice place to stay."
Overall Score4.0/ 5
This is a nice place to stay. The staff were friendly and helpful. Will definitely want to stay there in my next trip.
(Individual traveler, booked 1 room), from GB flag
23-Apr-2019 Verified Review, stayed from Fri Apr 19 to Sat Apr 20 2019 at a £144.74 average nightly rate.

Summary of Verified Reviews

79
Good

Summary of 907 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 79/100 based on reviews from all travelers.

"Good business hotel. Close to Best Western University. Awesome rooms and service in a great location."

Location

98/100
133 reviews

"Great location and easy parking." Near downtown with great sightseeing and shopping.

Service

89/100
204 reviews

"Friendly, professional service, and decent reception, but less well rated housekeeping." Good shuttle service.

Breakfast

87/100
152 reviews

"Great and affordable breakfast."

WiFi

80/100
9 reviews

"Good internet service. Wifi quality could be improved."

Room

72/100
249 reviews

"Large, reasonably clean rooms and comfortable beds." Bathrooms are large but with substandard cleaning. Outdated, poorly maintained rooms with insufficient A/C. Shower can be a problem.

Rated 76/100 based on reviews from families.

"Professional service."

Location

98/100
24 reviews

"Great location."

Service

87/100
29 reviews

"Friendly service, and reception was okay. Good shuttle service."

Breakfast

84/100
36 reviews

"Tasty breakfast."

Room

66/100
49 reviews

"Large, reasonably clean rooms and comfortable beds." Okay bathrooms, but poor maintenance and A/C.

Comfort

64/100
31 reviews

"Reasonably comfortable rooms with a tolerable noise level and standard beds." Large, but poorly air conditioned rooms.

Rated 82/100 based on reviews from business travelers.

"Good shuttle service. Friendly service."

Location

98/100
6 reviews

"Great location."

Service

91/100
11 reviews

"Friendly service."

Breakfast

87/100
7 reviews

"Tasty breakfast."

Room

60/100
7 reviews

"Room is all right."

Rated 84/100 based on reviews from couples.

"Tasty breakfast. Great room."

Location

98/100
5 reviews

"Great location."

Service

90/100
7 reviews

"Fantastic service."

Breakfast

84/100
7 reviews

"Tasty breakfast."

Comfort

71/100
5 reviews

"Very comfortable."

Room

67/100
9 reviews

"Room is all right."

Rated 81/100 based on reviews from all travelers.

"Good business hotel. Close to Best Western University. Awesome rooms and service in a great location."

Location

97/100
7 reviews

"Great location."

Service

90/100
6 reviews

"Friendly service."

Breakfast

88/100
6 reviews

"Tasty breakfast."

Comfort

73/100
6 reviews

"Very comfortable."

Room

66/100
7 reviews

"Room is all right."

Rated 76/100 based on reviews from all travelers.

"Good business hotel. Close to Best Western University. Awesome rooms and service in a great location."

Location

98/100
120 reviews

"Great location and easy parking." Near downtown with great sightseeing and shopping.

Service

88/100
189 reviews

"Friendly, professional service, and decent reception, but less well rated housekeeping." Good shuttle service.

Breakfast

87/100
138 reviews

"Great and affordable breakfast."

Food

79/100
25 reviews

"Food is great, especially the desserts."

WiFi

74/100
8 reviews

"Good internet service. Wifi quality could be improved."

Room

71/100
229 reviews

"Rooms are spacious with standard beds." Poor quality, old rooms with low rated A/C and furniture. Bathrooms are large but with substandard cleaning. Shower can be a problem.

Rated 73/100 based on reviews from families.

"Professional service."

Location

98/100
22 reviews

"Great location."

Service

87/100
26 reviews

"Friendly service. Good shuttle service."

Breakfast

84/100
30 reviews

"Tasty breakfast."

Room

65/100
43 reviews

"Large, reasonably clean rooms and comfortable beds." Okay bathrooms, but poor maintenance and A/C.

Comfort

63/100
28 reviews

"Reasonably comfortable rooms with a tolerable noise level and standard beds." Large, but poorly air conditioned rooms.

Rated 80/100 based on reviews from business travelers.

"Delicious food. Good shuttle service."

Location

98/100
6 reviews

"Great location."

Service

91/100
10 reviews

"Friendly service."

Breakfast

87/100
7 reviews

"Tasty breakfast."

Room

59/100
6 reviews

"Room is all right."

Rated 79/100 based on reviews from couples.

"Tasty breakfast. Fantastic service."

Service

90/100
6 reviews

"Fantastic service."

Breakfast

84/100
6 reviews

"Tasty breakfast."

Room

66/100
7 reviews

"Room is all right."

Rated 72/100 based on reviews from all travelers.

"Good business hotel. Close to Best Western University. Awesome rooms and service in a great location."
Review Semantics by TrustYou

Customer Reviews of Best Western University Inn

Value
Rooms
Cleanliness
Service
Excellent
184
Very Good
194
Average
138
Poor
63
Terrible
42
true
Recent Reviews:
doncampbell1965
Johnson City, New York
Trip type:
Business
Friendly staff. Clean rooms
Dec 30, 2019
I'm always greeted with a smile and very happy to get clean rooms whenever I stay here. Nicely located near choices for food and getting to Cornell. The breakfast is... more »
lclare1
Seattle, Washington
Trip type:
Couples
Close to Cornell University
Dec 22, 2019
I stayed at the Best Western for a week while I was attending classes at Cornell. A huge perk is they provided a free shuttle to and from campus which... more »
kingkangsun
Toronto, Canada
Trip type:
Family
nice place
Dec 2, 2019
I like the location. if you are there to visit Cornell University, it is a right place to stay. it only take 5 minutes to drive to the school. service... more »
georgeamitrano
Valley Stream, New York
Trip type:
Business
Best Western low on security
Nov 25, 2019
amazing in this day no access cards required to get in. lots of improvements being made to the rooms. easy access to additional food and shopping in the strip mall... more »
rfiorica
Wilton, California
Probably the Best Best Western on the east coast
Nov 17, 2019
My wife and I stayed at the Best Western University Inn during Veteran's Day weekend. We were in Ithaca for small ruminat conference at Cornell. I have never been treated... more »
1-5 of 621 Reviews

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.


Property Description

The BEST WESTERN University Inn is located just minutes from Cornell University, Ithaca College, Cayuga Lake and more. It is perfect for visiting nearby campuses, exploring Ithaca's outdoor activities or staying in town for business.Ithaca is home to many activities, attractions and adventure. Outdoor enthusiasts will love the fishing, swimming, hiking and biking around Cayuga Lake. Food lovers will enjoy Finger Lake wineries and the Ithaca Farmers' Market. Families will be able to enjoy visiting students attending school nearby, exploring Greek Peak Ski Resort & Water Park and spending the day at a NASCAR race. Other attractions just outside the BEST WESTERN University Inn also include Cayuga Lake Cruises, Hillendale Golf Course, Discovery Trail, Downtown Ithaca Commons and more.Inside this pet-friendly Ithaca hotel, guests will find 101 spacious, well-appointed guest rooms - each complete with cable satellite television with HBO® and high-speed Internet access. For guests wanting a little more, some of our rooms come complete with whirlpool tubs. Other BEST WESTERN University Inn amenities include a complimentary deluxe continental breakfast each morning, a sparkling outdoor swimming pool and on-site fitness center. Guests staying at the BEST WESTERN University Inn will also appreciate this Ithaca hotel's complimentary airport shuttle, on-site business services and a close proximity to local businesses and universities, including Cornell University Animal Hospital and Ithaca College Whalen School of Music.For a memorable vacation in Ithaca, book a stay at the BEST WESTERN University Inn today. Enjoy your stay!

Amenities / Features

  • Air conditioning
  • Blackout drapes/curtains
  • Cable TV service
  • Ceiling fan
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Flat-panel TV
  • Free cribs/infant beds
  • Free local calls
  • Free toiletries
  • Free weekday newspaper
  • Free WiFi
  • Hair dryer
  • In-room climate control (air conditioning)
  • In-room safe
  • Iron/ironing board
  • Number of bathrooms - 1
  • Phone
  • Private bathroom
  • Refrigerator
  • Shower/tub combination

Airport & Shuttle Information

10 minutes to Tompkins County Regional Airport/complimentary shuttle 7am-11pm

Local Shuttle Info: 7am-11pm daily to Cornell University and Tompkins Regional Airport. Downtown Ithaca Commons on demand.

Breakfast Information

Complimentary full hot breakfast, featuring sausage/eggs, make-your-own waffles, hot/cold cereals, pastries, fresh fruit, juices, c/t/d.

About Best Western International

  • 4000+ independently owned hotels located in over 100 countries
  • Best Western Rewards is a free program where members can earn 10 points for every dollar spent or airline/partner rewards for each night stay. With no blackout dates and points that never expire, whats not love?
  • 3 hotel types: Best Western, Best Western Plus, and Best Western Premiere
  • Best Western offers exceptional value with great amenities including free breakfast, high-speed internet, local calls, and lond distance access. Convenient computer room in the lobby area perfect for copy and fax services, and even printing out boarding passes, maps, etc.
  • Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk. Fitness room, laundry room, and business center also available. Free breakfast, high-speed internet, local calls, and long distance access
  • Best Western Premiere gives guests the highest quality amenties, furnishings, and decor with personalized guest services. All rooms have a safe, mini-fridge, free high-speed internet access, free local and long distance calls, and an LCD or Plasma TV with HD channels. On-site dining, fitness room, business center, snack shop, and meeting rooms

The Best Western International highlights above are subject to change without notice.

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