SureStay Hotel by Best Western Santa Cruz

516 Water St, Santa Cruz, CA 95060 US
View Map Reservations: +1-800-219-2797
2.5 Star Property In Santa Cruz (Westside Santa Cruz)
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Select My Room
  • Free RV, bus, truck parking
  • Pool umbrellas
  • Swimming pool
  • Free WiFi
  • Number of outdoor pools - 1
  • Breakfast available (surcharge)
  • Outdoor seasonal pool
  • Smoke-free property
  • Free self parking
Select Your Room:
05/12/2024 - 05/13/2024
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Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Dry cleaning/laundry service
  • Wheelchair accessible (may have limitations)
  • Free RV, bus, truck parking
  • Vending machine
  • Wheelchair-accessible van parking
  • Pool umbrellas
  • Change of bed sheets (on request)
  • Swimming pool
  • Wheelchair-accessible registration desk
  • Television in common areas
  • Sailing nearby
  • Free WiFi
  • Number of outdoor pools - 1
  • Change of towels (on request)
  • Wheelchair accessible parking
  • Number of buildings/towers - 2
  • Total number of rooms - 50
  • Number of floors - 2
  • Professional property host/manager
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • No elevators
  • Energy-saving switches
  • At least 80% of all lighting comes from LEDs
  • Recycling
  • LED light bulbs
  • Express check-out
  • Free breakfast
  • Business center
  • 24-hour front desk
  • Outdoor seasonal pool
  • Golfing nearby
  • Smoke-free property
  • Safe-deposit box at front desk
  • Free self parking
  • Guest education on local ecosystems and culture

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets not allowed

Misc Fees / Policies

  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We have included all charges provided to us by the property.

  • The seasonal pool will be open from March to October.
  • Pool access available from 9 AM to 10 PM.
  • Masks are required in public areas for unvaccinated guests.
  • Contactless check-out is available.

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitization practices of SafeStay (AHLA - USA)

Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)

Essential workers only - NO

Property confirms they are implementing enhanced cleaning measures

About SureStay

  • The latest premium economy and midscale hotel brand offering comfort, value, and exceptional customer service. The SureStay Hotel Group consists of three brands: SureStay Hotel, SureStay Plus Hotel, and the SureStay Signature Collection to meet the needs of all guests whether traveling for business or leisure. At any location, guests can enjoy free Wi-Fi, breakfast, comfy bedding, and everyday low prices.
  • SureStay Hotels offers basic comforts at a great value with modern, but simple furnishings and large TV’s in each guest room. At most locations, guests can enjoy a pool, fitness facility, continental breakfast, and guest computers during their stay.
  • Delivering additional comfort and affordability, SureStay Plus Hotels features contemporary guestrooms with plush bedding and pillows, flat screen TV’s and free Wi-Fi throughout the hotel. At most locations, guests have complimentary use of computers and printers, a higher-end fitness facility, swimming pool, and indulge in a free hot breakfast served daily.
  • The SureStay Signature Collection offers boutique living at an exceptional price with properties located in historic buildings or in smaller, character buildings ideal for travelers looking for a unique hotel experience. Every guest room delivers in charm and luxury with plush bedding, upscale design elements, and bath amenities for ultimate relaxation. At most locations, all guests have access to free W-Fi throughout the hotel, complimentary hot breakfast daily, on-site dining options, and a state-of-the-art fitness facility and business center.
  • SureStay Rewards will soon be offering an instant-rewards guest loyalty program to earn and use points for hotel stays, dining, and more.

The SureStay highlights above are subject to change without notice.