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TRU by Hilton Jacksonville South Mandarin
2970 HARTLEY ROAD, Jacksonville, FL 32257 US
near Exit 5b a on I-295 (~0.2mi)
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Reservations: +1-800-219-2797
2.5 Star Property In Jacksonville (Southside)
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Select My Room
Very Good
4.0/5
Based on 79 guest reviews
- Pool umbrellas
- Free WiFi
- Number of outdoor pools - 1
- Free buffet breakfast
- Free breakfast
- Wheelchair-accessible pool
- Stair-free path to entrance
- 24-hour fitness facilities
- Smoke-free property
Select Your Room:
05/03/2024 - 05/04/2024
Searching all hotel inventory networks
Standard prices by room type for the next 60 days
Verified Reviews of TRU by Hilton Jacksonville South Mandarin
Below are the verified reviews from guests that we have booked recently: "Room cleans comfy, staff friendly."
Overall Score4.0/ 5
Hotel was clean. Staff is friendly.
Sheldon G. (Individual traveler, booked 1 room), from 
08-Apr-2024 Verified Review, stayed from Sun Apr 07 to Tue Apr 09 2024 at a $122.99 average nightly rate. 
"Great Place to Stay"
Overall Score5.0/ 5
Overall the place is good for the young adults or college kids crowd.
Cain D. (Individual traveler, booked 1 room), from
02-Jan-2024 Verified Review, stayed from Sat Dec 30 to Tue Jan 02 2024 at a $124.00 average nightly rate. "Excellent Hotel"
Overall Score5.0/ 5
The staff and accommodations were excellent. It’s nice to feel welcome.
Tina M. (Individual traveler, booked 1 room), from
27-Jun-2023 Verified Review, stayed from Sun Jun 18 to Mon Jun 19 2023 at a $114.99 average nightly rate. Property Description
With a stay at Tru by Hilton Jacksonville South Mandarin in Jacksonville (Southside), you'll be within a 10-minute drive of Jacksonville Naval Air Station and Mandarin Museum. This hotel is 12.8 mi (20.7 km) from St. Johns Town Center and 18.6 mi (29.9 km) from Mayo Clinic Florida.
Grab a bite from the snack bar/deli serving guests of Tru by Hilton Jacksonville South Mandarin. A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Stay in one of 106 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have hair dryers and toothbrushes and toothpaste. Conveniences include desks and irons/ironing boards, and housekeeping is provided on request.
Distances are displayed to the nearest 0.1 mile and kilometer.
Mandarin Museum - 5.3 km / 3.3 mi
Mandarin Park - 6.1 km / 3.8 mi
Bestbet Orange Park - 9.7 km / 6 mi
James Road and 103rd Street Shopping Center - 10.2 km / 6.4 mi
Orange Park Place Shopping Center - 10.3 km / 6.4 mi
Colonial Lakewood Promenade - 10.3 km / 6.4 mi
The Champions Club at Julington Creek - 10.3 km / 6.4 mi
Latitude 30 - 11.2 km / 7 mi
Jacksonville Naval Air Station - 11.4 km / 7.1 mi
The Avenues - 11.5 km / 7.2 mi
Merill Road Shopping Center - 11.7 km / 7.3 mi
Westside Regional Park - 11.9 km / 7.4 mi
Roosevelt Mall - 12.1 km / 7.5 mi
Orange Park Mall - 12.4 km / 7.7 mi
Saint Vincent's Medical Center Southside - 12.5 km / 7.8 mi
The nearest airports are:
Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 31.5 km / 19.6 mi
Jacksonville International Airport (JAX) - 43 km / 26.7 mi
St. Augustine, FL (UST-Northeast Florida Regional) - 46.4 km / 28.8 mi
The preferred airport for Tru by Hilton Jacksonville South Mandarin is Jacksonville International Airport (JAX).
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and a television in a common area.
Green Sustainability
Light Stay
Amenities / Features
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum age of oldest guest: 21
- Pool umbrellas
- Number of meeting rooms - 1
- Free WiFi
- Number of outdoor pools - 1
- Braille or raised signage
- Wheelchair accessible parking
- Free buffet breakfast
- No accessible shuttle
- Free breakfast
- Handrails in stairways
- Wheelchairs available on site
- Number of accessible parking spaces - 8
- Wheelchair-accessible meeting spaces/business center
- Daily
- Coffee/tea in common areas
- Elevator
- Uncovered parking
- Wheelchair accessible (may have limitations)
- Vending machine
- Health or beauty spa nearby
- Wheelchair-accessible van parking
- Wheelchair-accessible path to elevator
- Change of bed sheets (on request)
- Wheelchair-accessible registration desk
- Wheelchair-accessible fitness center
- Television in common areas
- Year Built - 2021
- Total number of rooms - 106
- Number of floors - 4
- LGBTQ friendly
- No cribs (infant beds) available
- No rollaway/extra beds available
- Wheelchair-accessible pool
- Wheelchair-accessible public washroom
- Arcade/game room
- Well-lit path to entrance
- Change of towels (on request)
- Stair-free path to entrance
- 24-hour fitness facilities
- Registration desk height (centimeters) - 86
- Elevator door width (inches) - 42
- Registration desk height (inches) - 34
- Stairwell handrail height (inches) - 34
- Elevator door width (centimeters) - 107
- Luggage storage
- Coin laundry on site
- Stairwell handrail height (centimeters) - 86
- Business center
- 24-hour front desk
- Housekeeping on request
- Smoke-free property
- Safe-deposit box at front desk
- Snack bar/deli
- Free self parking
- Computer station
- Pool sun loungers
- Fence around pool
- 24-hour business center
Airport & Shuttle Information
Jacksonville International Airport
Airport Shuttle? Sorry, no airport shuttle available.Breakfast Information
Breakfast is included
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Maximum number of pets per room 2
Only dogs and cats are allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets allowed
Pet friendly
Parking Info
Parking is complimentary
Internet / WiFI
WiFi is Complimentary
Misc Fees / Policies
- Pet fee: USD 50 per accommodation, per stay
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Cleaning Policies
Public areas are cleaned every 2-4 hours all surfaces are deep cleaned and sanitized and all guest rooms will have the Hilton CleanStay seal to ensure guest confidence that our guest rooms have been cleaned, sanitized and inspected.
Property is cleaned with disinfectant
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
Property confirms they are implementing enhanced cleaning measures
About TRU by Hilton
- Catered to younger, millennial travelers looking for unique design and affordability with the first hotel opening in late July 2017 and 102 properties signed on for development throughout the U.S.
- Tru by Hilton offers a true, customized experience for guests with a large 2,800 square-foot multifunctional lobby, perfect for lounging, eating, mingling or working. Complimentary high-speed internet access, wireless printing, and board games are also available to enjoy throughout every lounge space.
- To stay energized throughout the day, the Eat. & Sip. Market has local, gourmet snacks and drinks (including beer and wine) and complimentary Italian brewed coffee, organic Stash tea and hot chocolate in the lobby 24/7.
- Modern designed guest rooms feature large oversized windows delivering plenty of natural light with additional amenities including free Wi-Fi, multiple charging outlets, and 150 DirecTV channels.
- Also available on property is a fitness center delivering free weights, cardio equipment, as well as workout routines straight from their fitness center tablet. In the morning time, guests can build their own free breakfast with up to 30 sweet and savory toppings to choose from.
- Earn and redeem Hilton Honors points for free hotel nights, travel and transportation, shopping, dining and other exclusive benefits. All Hilton Honors members have access to complimentary Wi-Fi, water and snacks, digital check-ins and late check-outs at no extra cost.
The TRU by Hilton highlights above are subject to change without notice.
Seasonality and Projections at TRU by Hilton South Mandarin
This chart illustrates fluctuations of sleeping room prices for both group/meeting quotes and the best online individual traveler prices our system could find at the time the group bid was entered. The most competitive group or meeting displayed is 31.8% in the month of January 2025 and the highest average individual rate is $218 in the month of January 2025. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at TRU by Hilton South Mandarin in a month when rates are lower.