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Crowne Plaza Albany The Desmond Hotel An Ihg Hotel
660 Albany Shaker Rd, Albany, NY 12211 US
near Exit 4 (4) 24 on I-87 (~0.1mi)
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Reservations: +1-800-219-2797
3.5 Star Property Near Colonie Center Mall
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Select My Room
Very Good
4.0/5
Based on 777 guest reviews
- Swimming pool
- Free WiFi
- Number of indoor pools - 1
- Free airport transportation
- Breakfast available (surcharge)
- Fitness facilities
- Pool hoist on site
- Wheelchair-accessible pool
- Stair-free path to entrance
Select Your Room:
04/29/2024 - 04/30/2024
Searching all hotel inventory networks
10 bookings in the last 48 hours
Standard prices by room type for the next 60 days
Verified Reviews of Crowne Plaza Albany The Desmond Hotel An Ihg Hotel
Below are the verified reviews from guests that we have booked recently: "Exemplary as always."
Overall Score5.0/ 5
Friendly front desk personnel, accommodations were great and quiet! Restaurant has great service and pricing.
James C. (Individual traveler, booked 1 room), from 
25-Feb-2024 Verified Review, stayed from Fri Feb 23 to Sun Feb 25 2024 at a $155.49 average nightly rate. 
"Family celebration with great ambience & fantastic food! "
Overall Score5.0/ 5
We had a wonderful and very special time together with family who came and joined us for dinner and breakfast. We will do it again next year. They loved the closeness to Wolf Rd. and the shopping opportunities. I have not been inside the hotel for many, many years and was pleasantly surprised at the fabulous transformation. Our dining experience was excellent in every aspect. Delicious food, wonderful service. Couldn't ask for anything more!
Francisco A. (Individual traveler, booked 1 room), from
27-Dec-2023 Verified Review, stayed from Tue Dec 26 to Wed Dec 27 2023 at a $153.99 average nightly rate. "Love The Hotel!"
Overall Score5.0/ 5
We walked around inside, reminding us so of Williamsburg! It was so nice to stretch our legs after driving from Vermont. We enjoyed dinner and just so enjoyed the staff in the hotel, never had to ask for anything! We will be back!
Elwood M. (Individual traveler, booked 1 room), from
15-Oct-2023 Verified Review, stayed from Thu Oct 12 to Fri Oct 13 2023 at a $166.99 average nightly rate. "Love the location, layout and staff!"
Overall Score5.0/ 5
Love the location and layout! Great reception at front desk with very polite staff member on arrival at 6:00pm. Assistant mgr. name? Tall thin fellow.
Benedetto V. (Individual traveler, booked 1 room), from
15-Sep-2023 Verified Review, stayed from Thu Sep 14 to Sat Sep 16 2023 at a $173.99 average nightly rate. "The staff was very friendly and the hotel was very nice and clean. Exciting Venue"
Overall Score5.0/ 5
I love everything about this hotel! Staff, food, atriums proximity to the airport. You are tops!
Lanette B. (Individual traveler, booked 1 room), from
20-Jun-2023 Verified Review, stayed from Tue Jun 20 to Wed Jun 21 2023 at a $190.99 average nightly rate. Summary of Verified Reviews
Property Description
Located in Albany, Crowne Plaza Albany - The Desmond Hotel, an IHG Hotel is in the business district, a 4-minute drive from Colonie Center Mall and 6 minutes from Siena College. This hotel is 4.3 mi (7 km) from Crossgates Mall and 5.2 mi (8.4 km) from University at Albany.
Enjoy a satisfying meal at Mr. D's serving guests of Crowne Plaza Albany - The Desmond Hotel, an IHG Hotel. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 7:00 AM to 11:30 AM and on weekends from 7:00 AM to noon for a fee.
Stay in one of 322 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
Distances are displayed to the nearest 0.1 mile and kilometer.
Colonie Center Mall - 2.8 km / 1.7 mi
Albany County Hockey Facility - 2.8 km / 1.8 mi
Pruyn House - 2.9 km / 1.8 mi
Watervliet Shaker National Historic Site - 3.3 km / 2.1 mi
Shaker Heritage Society - 3.4 km / 2.1 mi
Northway Mall - 3.6 km / 2.2 mi
Capital Region Orthopaedics Latham - 4.4 km / 2.7 mi
Siena College - 4.4 km / 2.8 mi
Latham Farms - 4.2 km / 2.6 mi
Curtain Call Theater - 5 km / 3.1 mi
CNY Fertility Center - 6.3 km / 3.9 mi
Albany NanoTech Complex - 6.7 km / 4.2 mi
Crossgates Mall - 7 km / 4.3 mi
Lions Park - 7.1 km / 4.4 mi
Specialty Eye Surgery & Laser Center of the Capital Region - 7.2 km / 4.5 mi
The nearest airports are:
Albany Intl. Airport (ALB) - 2.4 km / 1.5 mi
Schenectady, NY (SCH-Schenectady County) - 21.7 km / 13.5 mi
Hudson, NY (HCC-Columbia County) - 54.7 km / 34 mi
The preferred airport for Crowne Plaza Albany - The Desmond Hotel, an IHG Hotel is Albany Intl. Airport (ALB).
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Albany? This hotel has 23433 square feet (2177 square meters) of space consisting of a conference center and 14 meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
Don't miss out on the many recreational opportunities, including an indoor pool, a 24-hour fitness center, and bicycles to rent. This hotel also features complimentary wireless internet access, wedding services, and a fireplace in the lobby.
Amenities / Features
- Check In: 4:00 PM
- Check Out: 12:00 PM
- Minimum age of oldest guest: 18
- Dry cleaning/laundry service
- Long-term parking (surcharge)
- Number of meeting rooms - 14
- Conference space size (meters) - 2177
- Swimming pool
- Free WiFi
- Number of bars/lounges - 1
- Braille or raised signage
- Number of indoor pools - 1
- Assistive listening devices available
- Wheelchair accessible parking
- Fireplace in lobby
- Free airport transportation
- Wheelchair-accessible on-site restaurant
- Visual alarms in hallways
- Handrails in stairways
- Conference center
- Wheelchairs available on site
- Breakfast available (surcharge)
- Wheelchair-accessible meeting spaces/business center
- Coffee/tea in common areas
- Laundry facilities
- Elevator
- Fitness facilities
- Bicycle rentals on site
- Wheelchair accessible (may have limitations)
- Ballroom
- Vending machine
- Year Built - 1974
- Total number of rooms - 322
- Number of floors - 4
- Property does not require health documentation at check-in
- Professional property host/manager
- LGBTQ friendly
- Property does not offer onsite COVID-19 testing
- Wheelchair-accessible van parking
- Express check-in
- Uncovered parking
- Wheelchair-accessible path to elevator
- Pool hoist on site
- Wheelchair-accessible registration desk
- Wheelchair-accessible fitness center
- Wheelchair-accessible pool
- Wheelchair-accessible public washroom
- Well-lit path to entrance
- Stair-free path to entrance
- Wedding services
- 24-hour fitness facilities
- Luggage storage
- Express check-out
- Porter/bellhop
- 24-hour front desk
- Number of restaurants - 1
- Golfing nearby
- Smoke-free property
- Free self parking
- Conference space
- Computer station
- Wheelchair accessible path of travel
- ATM/banking
- Conference space size (feet) - 23433
- 24-hour business center
Airport & Shuttle Information
1/4 mile from Albany International Airport (ALB)Complimentary Airport shuttle
Local Shuttle Info: We offer a 24 Hour Complimentary Shuttle to and from the Albany International Airport which runs on demand.
Breakfast Information
We do not provide a free breakfast. We have a full service restaurant with breakfast available 6:30 AM - 10:30 AM. Cost is between $10.00 and $15.00.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Maximum number of pets per room 1
Pet max weight (per pet) in lb is 95
Only dogs and cats are allowed
Pet max weight (per pet) in kg is 43
Service animals are allowed
Pets cannot be left unattended
Service animals are exempt from fees/restrictions
Pets allowed
Internet / WiFI
We have fast free WiFi throughout the hotel.
Misc Fees / Policies
- Fee for cooked-to-order breakfast: approximately USD 8–13 for adults, and USD 5–12 for children
- Uncovered extended parking fee: USD 15 per day
- Pet deposit: USD 100 per stay
- Pet fee: USD 75 per accommodation, per stay
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: USD 10.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Pool access available from 7:00 AM to 9:00 PM.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Cleaning Policies
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Contactless check-in is available
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Cashless transactions are available
Food service has been amended for enhanced safety
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
Essential workers only - NO
Property confirms they are implementing enhanced cleaning measures
About Crowne Plaza Hotels
- Early check-in available and ideal for business travelers on the go
- Luxurious, soft bedding and aromatherapy kit provided
- Quiet Zones between 9 pm to 10 am Sunday to Thursday where there is no room attendant, housekeeping services, or engineering activities to help guests enjoy a restful night. Guests have the option to request services if needed
- Bath amenities include Temple Spa's professional skin and hair care products for ultimate relaxation
- Wireless internet available in guest rooms, suites, business center, and public areas
The Crowne Plaza Hotels highlights above are subject to change without notice.
