Verified Reviews of Medicine Hat Lodge Resort Casino & spa Trademark Collection by Wy
Below are the verified reviews from guests that we have booked recently:
"Wonderful Place!"
Overall Score4.0/ 5
We enjoyed our clean room and the front desk and restaurant staff were extremely friendly and helpful. Attended a wedding in the hotel and it was wonderful to have it all in one place.
Annette W. (Individual traveler, booked 1 room), from
05-Nov-2023 Verified Review, stayed from Fri Oct 27 to Sun Oct 29 2023 at a $125.06 average nightly rate.
"Awesome breakfast after a great night of sleep!"
Overall Score4.0/ 5
Front desk staff so pleasant and accommodated/coordinated our two reservations so we didn't have to change rooms, so appreciated. Spacious room that was clean. Staff responded quickly when we needed help to get TV working. Awesome breakfast after a great night of sleep!
Glenda T. (Individual traveler, booked 1 room), from
19-Jun-2023 Verified Review, stayed from Thu Jun 15 to Fri Jun 16 2023 at a C$157.99 average nightly rate.
Customer Reviews of Medicine Hat Lodge Resort Casino & spa Trademark Collection by Wy
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Property Description
Welcome to Medicine Hat Lodge, part of the Trademark Collection by Wyndham, a pet-friendly retreat with a casino, restaurants, spa, and indoor water park. The full-service hotel and convention center, ideal for hosting any type of event, is off the Trans-Canada Highway and eight kilometres from Medicine Hat Regional Airport (YXH). The Medicine Hat Lodge is one of Southern Alberta’s only four star Resorts and is the largest hotel entertainment complex in Medicine Hat.We are proud to offer a variety of amenities including 190 deluxe guest rooms and 30 luxury suites. Our deluxe guest rooms include two queen beds or one king sized bed with a double pull-out couch. Our luxury suites include a bedroom with a king bed, sitting area with pull-out couch and a full granite bathroom with shower. All guest rooms include free individual Telus Optik Wifi networks and hard-wired internet connections. As a Trademark Collection by Wyndham we are excited to now offer our guest Wyndham rewards at the Lodge.The Medicine Hat Lodge has 6500 sq ft Convention Centre and four meeting rooms on site, perfect for your business meeting, convention or wedding. We also have amazing dining options including the fine dining of Redwood Steakhouse and Bar and the more informal setting of Elements Entertainment Lounge. The Medicine Hat Lodge Resort Hotel also houses a Giant Indoor Water Slide Park with two slides, 24 hour Exercise Facility, Alberta Massage & Spa, Copper Coulee Casino and a Gift & Fashion Boutique. We are pleased offer our guest a complimentary hot breakfast buffet with a wide variety of all your breakfast favorites!We have something for everyone, all under one roof!
Green Sustainability
Green Key Global certified
Amenities / Features
Breakfast Information
All our guest rooms include breakfast for two adults and two children. We are pleased offer a hot breakfast buffet with a wide variety of all your breakfast favorites!
Pet Friendly?
Yes! Pets are allowed.
The 1st and 2nd floor rooms of the North Tower are pet friendly. Domestic animals are permitted. There is a $15 per pet per night pet fee.
Parking Info
Large parking lot is on the property with ample space to accommodate bus parking. Parking in free.
Internet / WiFI
All guest rooms include complimentary WiFi & Hardwired internet. Internet is accessible in all public areas of the hotel.
Cleaning Policies
Masks mandatory as per the City of Medicine Hat Bylaw while in common areas at the hotel including, lobby, elevators, hallways, restaurants and casino.The health, safety, and well-being of our guests and staff remain the most important priority of Medicine Hat Lodge, Trademark Collection by Wyndham.COVID19 Policies & ProceduresDisinfecting guest keycards upon each use. Our Front desk has been arranged to allow for appropriate social distancing. Hotel floor signs have been marked to identify the appropriate distance between guests. Plexiglass barrier at the front desk. Front desk and area to be sanitized after each guest check-in / check out. Team members, including guest room attendants, will not enter occupied rooms. Increase cleaning of public spaces, focusing on our front desk welcome center and lobby area. Conduct daily meetings with our employees to review any relevant situation. Our breakfast buffet is currently closed. All guests will receive bagged breakfast.