Verified Reviews of SureStay Plus Hotel by Best Western Houston Medical Center
Below are the verified reviews from guests that we have booked recently:
"Little expensive for quality."
Overall Score3.0/ 5
Needs some updates.
Peggy P. (Individual traveler, booked 1 room), from
18-Aug-2024 Verified Review, stayed from Thu Aug 15 to Fri Aug 16 2024 at a $132.99 average nightly rate.
"Clean room & very helpful and friendly employees."
Overall Score5.0/ 5
Was a great stay. Room was nice employees were very friendly as well as helpful shuttle service was great.
Ozay F. (Individual traveler, booked 1 room), from
19-Jun-2024 Verified Review, stayed from Sun Jun 16 to Mon Jun 17 2024 at a $130.99 average nightly rate.
"Clean Hotel in Great Location"
Overall Score4.0/ 5
Clean hotel in great location. Desk clerks were very helpful and nice.I would recommend it to anyone.
Jerry R. (Individual traveler, booked 1 room), from
15-Feb-2024 Verified Review, stayed from Wed Feb 14 to Fri Feb 16 2024 at a $140.40 average nightly rate.
"Nice hotel, shuttle, breakfast."
Overall Score4.0/ 5
Super friendly staff and professional staff. Hotel offer free shuttle to and from appointments. Hotel is clean and beds comfy. Breakfast is free and hot.
Sheri L. (Individual traveler, booked 1 room), from
26-Jan-2024 Verified Review, stayed from Wed Jan 24 to Thu Jan 25 2024 at a $131.99 average nightly rate.
"Our Stay"
Overall Score5.0/ 5
Very nice comfortable.
Janet S. (Individual traveler, booked 1 room), from
30-Dec-2023 Verified Review, stayed from Wed Dec 27 to Thu Dec 28 2023 at a $113.99 average nightly rate.
"Very nice, clean, affordable, comfy hotel."
Overall Score4.0/ 5
Very nice, clean, affordable, comfortable. I would book at this facility again and recommend it to family and friends. It is conveniently located close to many medical facilities that serviced my needs.
Everette M. (Individual traveler, booked 1 room), from
06-Dec-2023 Verified Review, stayed from Mon Dec 04 to Tue Dec 05 2023 at a $136.99 average nightly rate.
"A great place to stay with shuttle to Medical Center!"
Overall Score4.0/ 5
Spacious rooms, comfortable beds, very nice breakfast. Everything was clean and in good working condition. The shuttle to the Medical Center was a very appreciated feature. I can't praise the staff enough! They were efficient, friendly, most helpful and accommodating. All of this for a reasonable price! Definitely recommend this hotel!
Margaret T. (Individual traveler, booked 1 room), from
09-Nov-2023 Verified Review, stayed from Tue Nov 07 to Thu Nov 09 2023 at a $111.24 average nightly rate.
"Good Rooms"
Overall Score3.0/ 5
Room was good.
Rafael G. (Individual traveler, booked 1 room), from
08-Nov-2023 Verified Review, stayed from Sat Nov 04 to Sun Nov 05 2023 at a $123.99 average nightly rate.
"Awesome!"
Overall Score5.0/ 5
Awesome!
Oceabio C. (Individual traveler, booked 1 room), from
20-Oct-2023 Verified Review, stayed from Sun Oct 08 to Tue Oct 10 2023 at a $111.99 average nightly rate.
"Clean & Fresh!"
Overall Score4.0/ 5
Clean, fresh hotel and helpful staff.
David S. (Individual traveler, booked 1 room), from
15-Oct-2023 Verified Review, stayed from Mon Oct 09 to Wed Oct 11 2023 at a $114.75 average nightly rate.
"Clean & Neat Hotel"
Overall Score4.0/ 5
I would stay here again. Price and staff were great. Room was clean and neat.
David S. (Individual traveler, booked 1 room), from
10-Oct-2023 Verified Review, stayed from Mon Oct 09 to Wed Oct 11 2023 at a $114.75 average nightly rate.
"Clean hotel in calm, nice location."
Overall Score3.0/ 5
Clean hotel in calm, nice location.
Olga S. (Individual traveler, booked 1 room), from
20-Jul-2023 Verified Review, stayed from Sun Jul 16 to Tue Jul 18 2023 at a $99.00 average nightly rate.
Summary of Verified Reviews
Customer Reviews of SureStay Plus Hotel by Best Western Houston Medical Center
- 3.9 of 5Overall
- 3.7 of 5Amenities
- 3.9 of 5Cleanliness
- 3.9 of 5Comfort
- 3.6 of 5Condition
- 4.2 of 5Service
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our
content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
With a stay at SureStay Plus Hotel by Best Western Houston Medical Center, you'll be centrally located in Houston, within a 5-minute drive of MD Anderson Cancer Center and Houston Zoo. This hotel is 1.2 mi (1.9 km) from Rice University and 1.9 mi (3 km) from NRG Stadium.
A complimentary full breakfast is served on weekdays.
Make yourself at home in one of the 125 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your room comes with a pillowtop bed. Wireless internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Distances are displayed to the nearest 0.1 mile and kilometer.
Houston Methodist Hospital - 0.5 km / 0.3 mi
Texas Children's Hospital - 0.5 km / 0.3 mi
CHI St. Luke's Health-Baylor St. Luke's Medical Center - 0.6 km / 0.4 mi
Chi St. Lukes Health Baylor College Of Medicine Medical Center - 0.6 km / 0.4 mi
MD Anderson Cancer Center - 0.8 km / 0.5 mi
Memorial Hermann Hospital - 1.3 km / 0.8 mi
Rice Stadium - 1.4 km / 0.8 mi
Hermann Park - 1.4 km / 0.8 mi
Harris Health System - Ben Taub General Hospital - 1.5 km / 0.9 mi
Rice University - 1.8 km / 1.1 mi
The Woman's Hospital of Texas - 2.1 km / 1.3 mi
Miller Outdoor Theater - 2.2 km / 1.3 mi
Main Street Theater - Rice Village - 2.2 km / 1.4 mi
Baylor St. Luke's Medical Center-McNair Campus - 2.4 km / 1.5 mi
Houston Natural Science Museum - 2.5 km / 1.5 mi
The nearest airports are:
Houston William Hobby Airport (HOU) - 20.4 km / 12.7 mi
Houston, TX (EFD-Ellington Field) - 30.2 km / 18.8 mi
George Bush Intercontinental Airport (IAH) - 42.6 km / 26.5 mi
The preferred airport for SureStay Plus Hotel by Best Western Houston Medical Center is Houston William Hobby Airport (HOU).
Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and concierge services. This hotel also features gift shops/newsstands and a vending machine. Guests can catch a ride to nearby destinations on the complimentary area shuttle.
Green Sustainability
Information available in guest rooms
Amenities / Features
Airport & Shuttle Information
The nearest Airport is William P. Hobby Airport, it is about a 12 mile distance from our Property. George Bush Intercontinental Airport is our second closest, it is about 24 miles. We do not offer Complimentary Shuttle service from the Airport, however we do have car services we recommend and set up for our guests, based upon request.
Local Shuttle Info: Our Hotel has a complimentary shuttle service we provide to all guests traveling to and from any Hospital/Doctors office located in the TMC. Shuttle Hours : 7a.m - 7p.m Mon. - Fri.
Breakfast Information
We provide complimentary Full Hot Deluxe Breakfast with a variety of options including fruits, yogurts, Waffles, eggs, sausage, turkey, beef meat, biscuits & gravy.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets not allowed
Parking Info
Parking is Complimentary based upon availability.
Internet / WiFI
Complimentary Wi-Fi available throughout the Hotel.
Misc Fees / Policies
- Fee for in-room wireless internet: USD 0.1 per 24-hour period (rates may vary)
- Crib (infant bed) fee: USD 10.0 per stay
- Rollaway bed fee: USD 10.0 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Up to 2 children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Cleaning Policies
Cleaning is on Demand
Property is cleaned with disinfectant
Staff wears personal protective equipment
Guests are provided with free hand sanitizer
Social distancing measures are in place
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property follows sanitization practices of SafeStay (AHLA - USA)
Masks are compulsory at the property
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Property confirms they are implementing enhanced cleaning measures
About SureStay
- The latest premium economy and midscale hotel brand offering comfort, value, and exceptional customer service. The SureStay Hotel Group consists of three brands: SureStay Hotel, SureStay Plus Hotel, and the SureStay Signature Collection to meet the needs of all guests whether traveling for business or leisure. At any location, guests can enjoy free Wi-Fi, breakfast, comfy bedding, and everyday low prices.
- SureStay Hotels offers basic comforts at a great value with modern, but simple furnishings and large TV’s in each guest room. At most locations, guests can enjoy a pool, fitness facility, continental breakfast, and guest computers during their stay.
- Delivering additional comfort and affordability, SureStay Plus Hotels features contemporary guestrooms with plush bedding and pillows, flat screen TV’s and free Wi-Fi throughout the hotel. At most locations, guests have complimentary use of computers and printers, a higher-end fitness facility, swimming pool, and indulge in a free hot breakfast served daily.
- The SureStay Signature Collection offers boutique living at an exceptional price with properties located in historic buildings or in smaller, character buildings ideal for travelers looking for a unique hotel experience. Every guest room delivers in charm and luxury with plush bedding, upscale design elements, and bath amenities for ultimate relaxation. At most locations, all guests have access to free W-Fi throughout the hotel, complimentary hot breakfast daily, on-site dining options, and a state-of-the-art fitness facility and business center.
- SureStay Rewards will soon be offering an instant-rewards guest loyalty program to earn and use points for hotel stays, dining, and more.
The SureStay highlights above are subject to change without notice.