Scarlet Pearl Casino Resort
The Scarlet Pearl Casino Resort offers a casino, outdoor pool, fitness center, and multiple dining options, making it a cool destination for entertainment and relaxation.
All the employees exceeded expectations.
Will definitely be back.
Had a great time.
When we first went to the room (621), the bellhop told us the room had just been renovated. "Just last week", according to him. While getting squared away, I discovered the wall plug by the swing mirror did not work and when I attempted to pull the charging cord out, the whole plug came out of the wall. I then plugged into the outlet under the big mirror and it did not work. I put my shampoo in the shower and when I tried to open the shower door again, it would not open. We discovered that one of the designer cracks on the vanity was IN FACT a crack. This was next to the sink. I contacted the front desk, told maintenance would be up to check the plugs and door. He remedied two of the 3. Next, I was introduced to Elijah (sp?) who, accompanied by Housekeeping, came to the room. They acknowledged the problems. Suggested another room but as we had put everything away at this point, we declined. The next morning, I took a shower and was flabergasted at the shower controls. Eventually, I was able to get water to flow only to slip on the soapy floor once off the small mat. I expressed concern to Elijah, Housekeeping brought a second mat. All this to say: we were disappointed a newly renovated room had these problems. NO ONE apparently thought about how slippery the shower floor would be; no one checked the wall plugs; no one gave a rip about the vanity being cracked; and, no one apparently thought that a guest would put it in writing. I apologize for taking a week to respond but I was at war with myself about responding. Knowing we paid for the room, had to have repairs/maintenance performed and that was it. Personnel we interacted with were great. The restaurant was very good and everyone there was GREAT, servers and hostess. I believe the two I really want to mention are Elizabeth and Randy. The guys in Valet were great. Overall, the experience was good but the maintenance problems, not so good.
Breakfast Buffet Sat-Sun 6:30AM-10:30AM 24/7 Café On-Site
Contactless check-out is available
Essential workers only - NO
- Imperial Palace Hotel & Casino - 1.3 mi
- Boomtown Casino - 1.5 mi
- Casino Row - 2.1 mi
- Biloxi Amtrak Station - 2.8 mi
- Biloxi Regional Hospital - 3.1 mi
- Biloxi Civic Center - 3.1 mi
- Downtown Biloxi - 3.3 mi
- Beau Rivage Casino Resort - 3.3 mi
- Hard Rock Hotel & Casino - 3.4 mi
- Keesler Air Force Base - 3.4 mi
- Biloxi Specialty Hospital - 3.5 mi
- Grand Casino Islandview - 4.2 mi
- Palace Casino Resort - 4.2 mi
- Grand Casino Gulfport and Biloxi - 4.3 mi
- Golden Nugget Casino - 4.6 mi
- Biloxi Outpatient Surgery - 5.7 mi
- Us Veterans Affairs Dept - 5.7 mi
- Ocean Springs - 6.1 mi
- Walter Anderson Museum of Art - 6.2 mi
- Treasure Bay Casino Resort - 7.1 mi
- Beauvoir-Jefferson Davis National Library - 7.4 mi
- Edgewater Mall - 8.1 mi
- Mississippi Coast Coliseum - 8.8 mi
- Lynn Meadows Discovery Center - 14.9 mi
- Us Veterans Hospital - 15.9 mi
- Gulfport-Biloxi International Airport (GPT) - 17.2 mi
- Naval (Seabee) Base - 19.4 mi
- Downtown Gulfport - 20.3 mi
- Gulfport - 20.4 mi
- Us Coast Guard - 20.4 mi
- Gulfport Harbor - 20.4 mi
- Gulfport Amtrak Station - 20.5 mi
- Us Army Dept - 20.7 mi
- Healthsouth Outpatient Center - 20.9 mi
- Select Specialty Hospital - 22.4 mi
- Memorial Hospital Gulf Hospice - 22.4 mi
- Gulfport Memorial Hospital - 22.4 mi
- Gulfport Outpatient Surgical - 22.6 mi
- Gulf Islands Water Park - 23.2 mi
- Gulfport Sportsplex - 23.2 mi
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All the employees exceeded expectations.
Will definitely be back.
Had a great time.
When we first went to the room (621), the bellhop told us the room had just been renovated. "Just last week", according to him. While getting squared away, I discovered the wall plug by the swing mirror did not work and when I attempted to pull the charging cord out, the whole plug came out of the wall. I then plugged into the outlet under the big mirror and it did not work. I put my shampoo in the shower and when I tried to open the shower door again, it would not open. We discovered that one of the designer cracks on the vanity was IN FACT a crack. This was next to the sink. I contacted the front desk, told maintenance would be up to check the plugs and door. He remedied two of the 3. Next, I was introduced to Elijah (sp?) who, accompanied by Housekeeping, came to the room. They acknowledged the problems. Suggested another room but as we had put everything away at this point, we declined. The next morning, I took a shower and was flabergasted at the shower controls. Eventually, I was able to get water to flow only to slip on the soapy floor once off the small mat. I expressed concern to Elijah, Housekeeping brought a second mat. All this to say: we were disappointed a newly renovated room had these problems. NO ONE apparently thought about how slippery the shower floor would be; no one checked the wall plugs; no one gave a rip about the vanity being cracked; and, no one apparently thought that a guest would put it in writing. I apologize for taking a week to respond but I was at war with myself about responding. Knowing we paid for the room, had to have repairs/maintenance performed and that was it. Personnel we interacted with were great. The restaurant was very good and everyone there was GREAT, servers and hostess. I believe the two I really want to mention are Elizabeth and Randy. The guys in Valet were great. Overall, the experience was good but the maintenance problems, not so good.
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The Scarlet Pearl Casino Resort offers a casino, outdoor pool, fitness center, and multiple dining options, making it a cool destination for entertainment and relaxation.
We are sorry, but the requested room type has just sold out since your original search. It is rare that this happens, but it is possible if a certain room type is sold out or if the rate changes from the time you search to the time you attempt to book the reservation.
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We are sorry, but the requested room type has just sold out since your original search. It is rare that this happens, but it is possible if a certain room type is sold out or if the rate changes from the time you search to the time you attempt to book the reservation.
Please select another room type from the options below.
We are sorry, but the requested room type has just sold out since your original search. It is rare that this happens, but it is possible if a certain room type is sold out or if the rate changes from the time you search to the time you attempt to book the reservation.
Please select another room type from the options below.
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