Verified Reviews of Hilton Garden Inn Jackson Downtown
Below are the verified reviews from guests that we have booked recently:
"See Below"
Overall Score4.0/ 5
Very good on all categories.
Sharron C. (Individual traveler, booked 1 room), from
25-Aug-2024 Verified Review, stayed from Thu Aug 22 to Fri Aug 23 2024 at a $135.99 average nightly rate.
"Okay"
Overall Score3.0/ 5
The hotel was just okay. The A/C wasn’t working in the lobby/restaurant/bar area so eating breakfast in the am was HOT. We couldn’t enjoy the bar or our buffet breakfast due to the extreme heat, but we already paid the $17 so we endured. Our room was ok. The refrigerator wasn’t cleaned out from the previous occupant which was a little gross. We called to have them clean it, but they never came. The toilet seat was broken and the light fixtures were filled with dirt and dust. The shower contained shampoo, conditioner and hand soap which was weird. Not body wash, hand soap. Also, the valet was a complete mess. The wait to get your car was about 12 minutes each time and at one point they brought the wrong persons car. Valet is the only option if you don’t want to park on the street. The beds were comfortable and the room was pretty large. The room could use a deep cleaning and minor repairs, but for our needs for one day it was fine.
Carmen D. (Individual traveler, booked 1 room), from
07-Jul-2024 Verified Review, stayed from Sat Jul 06 to Sun Jul 07 2024 at a $135.15 average nightly rate.
"Nice peaceful stay."
Overall Score3.0/ 5
Hallways were quiet even while the hotel was filled with teens. Valet parking staff was friendly. Front desk staff was friendly and helpful.
Nycoria W. (Individual traveler, booked 1 room), from
06-Jul-2024 Verified Review, stayed from Fri Jul 05 to Sun Jul 07 2024 at a $132.93 average nightly rate.
"Excellent Hotel & Service"
Overall Score4.0/ 5
Very clean hotel and rooms. Excellent customer service.
Doniva D. (Individual traveler, booked 1 room), from
09-Sep-2023 Verified Review, stayed from Wed Sep 06 to Thu Sep 07 2023 at a $114.99 average nightly rate.
"Excellent Hotel"
Overall Score4.0/ 5
Overall excellent hotel. Room was great, desk great and valet excellent.
Rex R. (Individual traveler, booked 1 room), from
06-Aug-2023 Verified Review, stayed from Fri Aug 04 to Sun Aug 06 2023 at a $99.99 average nightly rate.
Summary of Verified Reviews
Customer Reviews of Hilton Garden Inn Jackson Downtown
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our
content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
We invite you to experience the historic charm with the modern comfort and amenities at our beautiful hotel. We are conveniently located in Downtown Jackson; just a few blocks away from numerous restaurants, the State Capitol, Governor’s Mansion, the State Capitol Museum, Civil Rights/Confederate Museums, Jackson State University, Jackson Davis Planetarium, Museum of Art, as well as the Jackson Convention Complex. Jackson Medgar Evers International Airport is also only nine miles east and a 20 minute drive. No need to look further for your banquet or meeting venue needs, our gorgeous space can accommodate events from 5-300! Our beautiful and newly renovated hotel has all of the features you'll appreciate during your visit. The Hilton Garden Inn Jackson Downtown offers the following to all of its overnight guests:*Spacious guest rooms with either one king bed or two queen beds with 32” flat panel televisions, a relaxing work space with an executive desk and Herman Miller Mirra executive desk chair.*Complimentary wireless internet throughout the hotel.*Indoor pool and spa for year-round enjoyment.*State-of-the-art fitness center with Precor equipment.*Complimentary business center with copier, color printing, and Printer-On remote printing.* Onsite laundry facility or valet laundry services.*Our King Edward Grill is available for breakfast.* The King Edward Lounge will quench your thirst in the evenings and has a great menu for dinner.* Pavilion Pantry is available 24 hours for grab and go snacks or even a microwavable meal.*On-site valet parking and availability of bus parkingWhether your visit is for business or pleasure, you'll be very pleased with our convenient location, service, lovely ambiance and amenities!
Green Sustainability
Not applicable.
Amenities / Features
Airport & Shuttle Information
Medgar Evers Airport
Local Shuttle Info: none
Breakfast Information
Our King Edward Grille serves a delicious, made to order breakfast each morning with a wonderful variety of items to choose from such as eggs and omelettes made to order, fresh fruit, breakfast breads, cereal, etc.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Yes! Pets are allowed.
Service Animals Allowed Parking Info
We offer on-site, valet parking at $22.00 per night & Bus Parking at $75.00+ per night.
Internet / WiFI
Yes, we do have complimentary internet wireless access for registered guests.
Cleaning Policies
Hilton Clean Promise measures in place
About Hilton Garden Inn
- Spacious meeting rooms with onsite catering services and audiovisual equipment available
- 24 Hour Business Center and Free Wi-Fi
- Plus Hypoallergenic Pillows
- Convenient Pavilion Mart open 24/7 offering late night snack, beverages, and more
- Onsite Dining with Lunch and Dinner offered in most locations
- Full Cooked-to-Order Breakfast
The Hilton Garden Inn highlights above are subject to change without notice.