Verified Reviews of Springhill Suites Grand Rapids West
Below are the verified reviews from guests that we have booked recently:
"Everything at highest level."
Overall Score5.0/ 5
Everything at highest level. Wish breakfast was better than standard.
Jerzy S. (Individual traveler, booked 1 room), from
21-Sep-2024 Verified Review, stayed from Fri Sep 20 to Sun Sep 22 2024 at a $206.99 average nightly rate.
"Good Service"
Overall Score4.0/ 5
Clean and staff was very helpful.
Janet T. (Individual traveler, booked 1 room), from
23-Jun-2024 Verified Review, stayed from Sun Jun 16 to Wed Jun 19 2024 at a $121.99 average nightly rate.
"Awesome Facility, Staff & Service!"
Overall Score5.0/ 5
We have stayed multiple times and always end up here when we are in the Grand Rapids area. This visit was to attend a relatives funeral. We realized after we checked in and got to our room that the timing of the funeral would mean we'd have to fly back to North Carolina in our dress clothes that we wore to the funeral. Thanks to the great staff at this location and especially Kari Lee, who suggested even though it would be past normal check out time, she would extend the time so we would have plenty of time to come back after the funeral and still have access to our room to change clothes more suited for an eight hour trip back to NC. We are so grateful to her for helping us out. Every employer can only wish for employees who display the kindness and empathy that Kari showed us. We will continue to be repeat clients of this hotel.
Barbara H. (Individual traveler, booked 1 room), from
09-Nov-2023 Verified Review, stayed from Tue Nov 07 to Wed Nov 08 2023 at a $129.00 average nightly rate.
Summary of Verified Reviews
Customer Reviews of Springhill Suites Grand Rapids West
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our
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Property Description
SpringHill Suites Grand Rapids West is located in Grandville, just minutes from outstanding shopping opportunities at RiverTown Crossings. Downtown Grand Rapids is about 10 miles away, making it easy to explore attractions such as Van Andel Arena and the Grand Rapids Art Museum. Enjoy a little extra sleep in our spacious suites, complete with pillowtop mattresses and complimentary high-speed Wi-Fi access. All suites include a West ELM Trundle sofa bed, as well as a microwave, coffee maker and mini-refrigerator so you feel right at home. Enjoy a free hearty breakfast buffet each morning and explore nearby local restaurants for lunch and dinner. Stay fit in our hotel's 24-hour fitness center, and take a dip in our refreshing indoor pool during downtime. You can also host a training seminar or bridal shower in our meeting room, and stay up-to-date with work in our business center. Let us help you connect on all levels and make the most of your upcoming business or leisure stay at SpringHill Suites Grand Rapids.
Amenities / Features
Airport & Shuttle Information
Springhill Suites Grand Rapids West is located 11.5 miles from the Gerald R. Ford International Airport. We do not offer a shuttle service but Uber, Lyft, and taxis are readily available in the area.
Airport Shuttle?
Sorry,
no airport shuttle available.
Breakfast Information
Our hot breakfast buffet is always included in your rate! Our breakfast includes: rotating egg option, rotating protein option, sausage gravy and biscuits, oatmeal bar, assorted breads and bagels, fresh fruit, assorted meats and cheeses, cereal bar, yogurt, waffle bar on Saturday and Sunday, coffee, water, apple and orange juice, tea, milk, and hot chocolate.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Yes! Pets are allowed.
Pets WelcomeMaximum 2 pets per roomPets Allowed with 100 USD Non Refundable fee per stayContact hotel for details Parking Info
Parking is complimentary to all guests. We can also accommodate bus parking if needed.
Internet / WiFI
WIFI is always included in your rate. We do offer an upgraded WIFI option for $4.95.
Cleaning Policies
In public spaces, we have added to our already rigorous cleaning protocols, requiring that surfaces are treated with hospital-grade disinfectants and that this cleaning is done with increased frequency. In guest rooms, Marriott has added to its detailed cleaning practices, requiring all surfaces to be thoroughly cleaned with hospital-grade disinfectants. Disinfecting alcohol wipes are available upon guest request at the front desk.To help alleviate the risk of COVID-19 transmission through person-to-person contact, we have signage in our lobby to remind guests to maintain social distancing protocols. We have also added partitions at the front desk to provide an extra level of precaution for our guests and associates and we have make masks and gloves available to associates. You'll see more hand sanitizing stations around our hotel - near the entrances and front desks, elevators, and fitness and meeting spaces.
About SpringHill Suites by Marriott
- Customize your free breakfast with Greek yogurt and oatmeal with a toppings bar
- Free Wi-Fi in all areas of the hotel
- Spacious suite workspaces and a 24-hour business center
- 24-hour market offering common food and beverage options
- Soft, comfortable beds with fluffy pillows
- Sparkling swimming pools and hot tubs based on location
The SpringHill Suites by Marriott highlights above are subject to change without notice.