Quality Inn Kirkland
The Comfort Inn Kirkland offers a variety of amenities including a gym, pool, restaurant, spa, and free WiFi.
I checked into your hotel at 7pm on 6/9. When I opened the door to my room I could see that it was dirty. The beds were messed up, the bathroom counter was dirty, dirty towels etc. I went back to the front desk and told the clerk it wasn’t clean. He said “that never happens”, can’t be, that never happens and they had no other rooms. I had been traveling since early morning and was exhausted. I said I need a room, a clean one and to please call a manager. He tried calling and said there was no answer. Like there was nothing he could do. I said that wasn’t acceptable and try again. He finally reached her, explained and then told her I had been in the room for 45 minutes. I hadn’t even been in the property for more than 20 minutes. He got off the phone and said there was a housekeeper there who would clean it. I asked him why he made it sound like I had gone into the room and been there awhile. He implied I had messed it up. I met the cleaner at the room and she cleaned it. The manager called her on FaceTime and she got to see what shape the room was in. Both the housekeeper and manager were polite and apologetic. The rest of my stay was fine. I retired as the Director of Front Office Operations from Hilton. I appreciate the work that good employees put in. The man that I dealt with was a terrible representative of your hotel. I won’t be returning to that property. In this day and age excellent customer service is often hard to come by. I could think of no reason for your employee to treat anyone like he did me. Thank you.
Will not return here poor quality an appearance fo $160!
Desk clerk was very efficient and helpful.
Desk clerk was very efficient and helpful.
Initially implemented greeen progam
Free Hot Breakfast. Open from 6:30am-9:30am.
Complimentary WIFI
Contactless check-out is available
Contactless check-in is available
Comfortable bedding with soft pillows
Hot, fresh, and healthy breakfast options available at certain locations
Known for providing friendly services
Free high-speed internet, local U.S. calls, and daily USA TODAY newspaper
Fresh coffee and tea in the lobby 24/7
Great meeting space also offered at most locations
The Quality Inns highlights above are subject to change without notice.
- EvergreenHealth Medical Center - 0.8 mi
- Lake Washington - 2 mi
- Juanita Beach Park - 2 mi
- 60 Acres Park - 2.3 mi
- Chateau Ste. Michelle - 2.5 mi
- University of Washington Bothell - 4 mi
- Redmond Town Center - 4.5 mi
- Marymoor Park - 4.8 mi
- Microsoft Campus - 5.8 mi
- Lake Sammamish - 6.4 mi
- Microsoft Visitor Center - 6.5 mi
- Meydenbauer Center - 6.9 mi
- Overlake Medical Center - 7.2 mi
- Lincoln Square - 7.3 mi
- Bellevue Square - 7.4 mi
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Business center
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I checked into your hotel at 7pm on 6/9. When I opened the door to my room I could see that it was dirty. The beds were messed up, the bathroom counter was dirty, dirty towels etc. I went back to the front desk and told the clerk it wasn’t clean. He said “that never happens”, can’t be, that never happens and they had no other rooms. I had been traveling since early morning and was exhausted. I said I need a room, a clean one and to please call a manager. He tried calling and said there was no answer. Like there was nothing he could do. I said that wasn’t acceptable and try again. He finally reached her, explained and then told her I had been in the room for 45 minutes. I hadn’t even been in the property for more than 20 minutes. He got off the phone and said there was a housekeeper there who would clean it. I asked him why he made it sound like I had gone into the room and been there awhile. He implied I had messed it up. I met the cleaner at the room and she cleaned it. The manager called her on FaceTime and she got to see what shape the room was in. Both the housekeeper and manager were polite and apologetic. The rest of my stay was fine. I retired as the Director of Front Office Operations from Hilton. I appreciate the work that good employees put in. The man that I dealt with was a terrible representative of your hotel. I won’t be returning to that property. In this day and age excellent customer service is often hard to come by. I could think of no reason for your employee to treat anyone like he did me. Thank you.
Will not return here poor quality an appearance fo $160!
Desk clerk was very efficient and helpful.
Desk clerk was very efficient and helpful.
Staff was good, breakfast was fine. Good location.
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The Comfort Inn Kirkland offers a variety of amenities including a gym, pool, restaurant, spa, and free WiFi.
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We are sorry, but the requested room type has just sold out since your original search. It is rare that this happens, but it is possible if a certain room type is sold out or if the rate changes from the time you search to the time you attempt to book the reservation.
Please select another room type from the options below.
We are sorry, but the requested room type has just sold out since your original search. It is rare that this happens, but it is possible if a certain room type is sold out or if the rate changes from the time you search to the time you attempt to book the reservation.
Please select another room type from the options below.
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