Verified Reviews of Best Western Helena / Capitol Hotel
Below are the verified reviews from guests that we have booked recently:
"Very Good & Clean Hotel"
Overall Score5.0/ 5
Very good and clean hotel.
Rick T. (Individual traveler, booked 1 room), from
31-Aug-2024 Verified Review, stayed from Tue Aug 27 to Thu Aug 29 2024 at a $103.99 average nightly rate.
"Very nice, quiet room with view of North Hills."
Overall Score5.0/ 5
Nice view of the sleeping giant and North Hills. Used the refrigerator for snacks and breakfast stuff. Went to the neighboring restaurant, the food was very good. Overall a very nice two night stay!
Lyle N. (Individual traveler, booked 1 room), from
11-Jun-2024 Verified Review, stayed from Fri Jun 07 to Sun Jun 09 2024 at a $273.99 average nightly rate.
"Clean, comfy, affordable hotel."
Overall Score4.0/ 5
The front desk was very pleasant, the rooms were clean and quiet. Good experience overall.
April G. (Individual traveler, booked 1 room), from
17-Oct-2023 Verified Review, stayed from Sat Oct 14 to Sun Oct 15 2023 at a $179.00 average nightly rate. Response from Management on 24-Oct-2023:
"Nice Clean Property"
Overall Score4.0/ 5
Property was clean as well as the rooms. Front desk was very helpful.
Timothy C. (Individual traveler, booked 1 room), from
21-Sep-2023 Verified Review, stayed from Sat Sep 16 to Mon Sep 18 2023 at a $114.75 average nightly rate. Response from Management on 25-Sep-2023:
"Good!"
Overall Score3.0/ 5
Good!
Pramod K. (Individual traveler, booked 1 room), from
24-Aug-2023 Verified Review, stayed from Mon Aug 21 to Tue Aug 22 2023 at a C$127.99 average nightly rate. Response from Management on 25-Sep-2023:
"Nice Clean Hotel"
Overall Score4.0/ 5
The room is nice and clean.
Doris M. (Individual traveler, booked 1 room), from
23-Aug-2023 Verified Review, stayed from Wed Aug 23 to Thu Aug 24 2023 at a $117.99 average nightly rate. Response from Management on 25-Sep-2023:
Summary of Verified Reviews
Customer Reviews of Best Western Helena / Capitol Hotel
- 3.9 of 5Overall
- 3.7 of 5Amenities
- 4.0 of 5Cleanliness
- 4.1 of 5Comfort
- 3.7 of 5Condition
- 3.9 of 5Neighborhood
- 4.3 of 5Service
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our
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Property Description
A stay at Best Western Helena/Capitol Hotel places you in the heart of Helena, within a 15-minute walk of Montana Historical Society Museum and Montana State Capitol. This casino hotel is 1.5 mi (2.4 km) from Cathedral of St. Helena and 1.7 mi (2.7 km) from Holter Museum of Art.
Enjoy a satisfying meal at Family Roots serving guests of Best Western Helena/Capitol Hotel. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:30 AM to 1:00 PM for a fee.
Make yourself at home in one of the 106 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Distances are displayed to the nearest 0.1 mile and kilometer.
Montana Historical Society Museum - 0.8 km / 0.5 mi
Montana State Capitol - 0.9 km / 0.6 mi
Cathedral of St. Helena - 2 km / 1.3 mi
Holter Museum of Art - 2.2 km / 1.4 mi
Cathedral Church of St. Peter - 2.6 km / 1.6 mi
Exploration Works - 2.7 km / 1.7 mi
Great Northern Carousel - 2.8 km / 1.7 mi
Carroll College - 2.9 km / 1.8 mi
Helena Civic Center - 2.9 km / 1.8 mi
Reeder's Alley - 3.1 km / 1.9 mi
Lucky Buckys Casino - 3.8 km / 2.4 mi
Bill Roberts Golf Course - 4.3 km / 2.7 mi
St. Peter's Medical Group North - 4.5 km / 2.8 mi
Spring Meadow Lake State Park - 6.2 km / 3.9 mi
Lakeside Trailhead - 7 km / 4.3 mi
The preferred airport for Best Western Helena/Capitol Hotel is Helena, MT (HLN-Helena Regional) - 5.4 km / 3.4 mi
Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is complimentary (available 24 hours).
Take advantage of recreation opportunities such as a casino, or other amenities including complimentary wireless internet access and concierge services. This hotel also features wedding services, a television in a common area, and discounted use of a nearby fitness facility.
Green Sustainability
Our linens are changed every three days on long term stays unless the guest chooses otherwise.
Amenities / Features
Airport & Shuttle Information
We have the Helena Regional Airport, which is approximately 3 miles from the Hotel. Jorgenson's provides free shuttle service to and from the airport
Local Shuttle Info: Hotel Shuttle avail within city limits at no chargeCapital City Taxi 24 hours distance is 50 mile radiusUber
Breakfast Information
The attached Family Roots Restaurant provides a limited menu hot breakfast Tuesday to Sunday- not a lobby buffet! Mondays a complimentary continental breakfast is offered in the hotel.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Maximum number of pets per room 2
Only dogs and cats are allowed
Service animals are allowed
Pets cannot be left unattended
Service animals are exempt from fees/restrictions
Pets allowed
We are pet friendly and allow up to two dogs in a rented room. The size limit for any one dog shall be 80 pounds. Other pet types (e.g. cats) may be allowed upon the hotels approval prior to arrival. Pet rate is $25.00 per day. A refundable cleaning and damage deposit of $150.00 is required upon check-in. If damage occurs or excessive cleaning is needed, the deposit can become non-refundable and the hotel may charge additionally to cover the costs of repair or cleaning.
Parking Info
Free parking located on site.
Internet / WiFI
Free WiFi throughout the property.
Misc Fees / Policies
- Fee for cooked-to-order breakfast: approximately USD 10 to 15 for adults, and USD 10 to 15 for children
- Pet fee: USD 25.00 per pet, per day
- Service animals are exempt from fees
- Early check-in fee: USD 20.00 (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Crib (infant bed) fee: USD 10.0 per night
- Rollaway bed fee: USD 10.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- A car is recommended for transportation to and from this property.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Cleaning Policies
BW We Care Clean Program
Property is cleaned with disinfectant
Staff wears personal protective equipment
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Gap period enforced between guest stays - 24 hours
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows sanitization practices of SafeStay (AHLA - USA)
Property confirms they are implementing enhanced cleaning measures
About Best Western Hotels
- 4000+ independently owned hotels located in over 100 countries
- Best Western Rewards is a free program where members can earn 10 points for every dollar spent or airline/partner rewards for each night stay. With no blackout dates and points that never expire, whats not love?
- 18 brands, including: Best Western, Best Western Plus, and Best Western Premier
- Best Western offers exceptional value with great amenities including free breakfast, high-speed internet, local calls, and lond distance access. Convenient computer room in the lobby area perfect for copy and fax services, and even printing out boarding passes, maps, etc.
- Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk. Fitness room, laundry room, and business center also available. Free breakfast, high-speed internet, local calls, and long distance access
- Best Western Premier gives guests the highest quality amenties, furnishings, and decor with personalized guest services. All rooms have a safe, mini-fridge, free high-speed internet access, free local and long distance calls, and an LCD or Plasma TV with HD channels. On-site dining, fitness room, business center, snack shop, and meeting rooms
The Best Western Hotels highlights above are subject to change without notice.