Verified Reviews of Chelsea Hotel Toronto
Below are the verified reviews from guests that we have booked recently:
"Weekend Stay"
Overall Score4.0/ 5
Hotel very clean and comfortable.
Ted E. (Individual traveler, booked 1 room), from
09-Oct-2024 Verified Review, stayed from Sun Oct 06 to Mon Oct 07 2024 at a C$223.99 average nightly rate.
"Perfect"
Overall Score5.0/ 5
Loved the sheets and pillows!
Suzanne S. (Individual traveler, booked 1 room), from
01-Sep-2024 Verified Review, stayed from Thu Aug 29 to Fri Aug 30 2024 at a $190.99 average nightly rate.
"Clean, quiet and spacious room."
Overall Score4.0/ 5
I enjoyed a lovely night at the Chelsea Hotel. It was very clean, the bed and pillows were super comfortable.
Karen V. (Individual traveler, booked 1 room), from
26-Aug-2024 Verified Review, stayed from Sun Aug 25 to Mon Aug 26 2024 at a C$195.57 average nightly rate.
"Good hotel and pool!"
Overall Score4.0/ 5
My stay was good and fairly streamlined. The room was clean and the pool was fun.Free popcorn is always a nice gesture.
Kira L. (Individual traveler, booked 1 room), from
12-Aug-2024 Verified Review, stayed from Fri Aug 09 to Sun Aug 11 2024 at a C$278.99 average nightly rate.
"Congratulations"
Overall Score5.0/ 5
We enjoyed our stay.
Tom T. (Individual traveler, booked 1 room), from
24-Jul-2024 Verified Review, stayed from Mon Jul 22 to Wed Jul 24 2024 at a $295.99 average nightly rate.
"Lovely Hotel"
Overall Score4.0/ 5
Have stayed at the Chelsea before so was excited to return. Room was lovely, clean.
Jessi O. (Individual traveler, booked 1 room), from
25-Jun-2024 Verified Review, stayed from Sat Jun 22 to Sun Jun 23 2024 at a C$229.99 average nightly rate.
"Convenient for getting around Toronto."
Overall Score4.0/ 5
Positive friendly and helpful staff, comfortable bed.
Darlene D. (Individual traveler, booked 1 room), from
20-Jun-2024 Verified Review, stayed from Sun Jun 16 to Fri Jun 21 2024 at a C$268.39 average nightly rate.
"Great hotel especially for the price in downtown Toronto."
Overall Score4.0/ 5
Clean, had everything I needed and had no issues at all at check in or check out. Can't ask for anything more.
Dave M. (Individual traveler, booked 1 room), from
07-Jun-2024 Verified Review, stayed from Sun Jun 02 to Wed Jun 05 2024 at a C$171.99 average nightly rate.
"Great Rooms"
Overall Score3.0/ 5
The room was great, spacious with a comfortable bed and pillows, desk, mini fridge and coffee maker. Is is very well located.
Veronica M. (Individual traveler, booked 1 room), from
03-Jun-2024 Verified Review, stayed from Fri May 24 to Sat May 25 2024 at a C$225.25 average nightly rate.
"Great amenities for the price!"
Overall Score4.0/ 5
I'm coming back to this hotel! Amazing price and service.
Tridib D. (Individual traveler, booked 1 room), from
30-May-2024 Verified Review, stayed from Sun May 26 to Tue May 28 2024 at a C$177.99 average nightly rate.
"Great Hotel Choice!"
Overall Score5.0/ 5
Loved our stay here. Our room was clean, spacious and well appointed. The fridge was a nice bonus. The hotel is clean inside and out. The Elm St eatery provides a good selection of foods. Staff is friendly, polite and helpful. My favorite thing is the balcony, I love the air and views.
Gordon H. (Individual traveler, booked 1 room), from
17-May-2024 Verified Review, stayed from Thu May 16 to Sat May 18 2024 at a C$206.99 average nightly rate.
"Wonderful Stay in The Heart of Toronto!"
Overall Score4.0/ 5
The stay was great! Right in the heart of Toronto with everything within a 30 min. walk. A wonderful stay!
Stephanie C. (Individual traveler, booked 1 room), from
19-Apr-2024 Verified Review, stayed from Mon Apr 15 to Wed Apr 17 2024 at a C$180.87 average nightly rate.
"Location and service are excellent."
Overall Score5.0/ 5
Location and service are excellent.
Maria A. (Individual traveler, booked 1 room), from
09-Apr-2024 Verified Review, stayed from Mon Apr 08 to Wed Apr 10 2024 at a C$229.63 average nightly rate.
"Excellent Service"
Overall Score5.0/ 5
Have stayed many times and will again in the future. Always helpful and staff are excellent to deal with.
Denise L. (Individual traveler, booked 1 room), from
21-Mar-2024 Verified Review, stayed from Tue Mar 19 to Wed Mar 20 2024 at a $177.02 average nightly rate.
"It was an amazing experience."
Overall Score5.0/ 5
Thank you so much for the complimentary upgrade and breakfast. We completely enjoyed our stay. It was definitely a memorable one. Hotel staff was so polite, helpful and professional. Will be coming back!
Bhumika C. (Individual traveler, booked 1 room), from
20-Mar-2024 Verified Review, stayed from Mon Mar 18 to Wed Mar 20 2024 at a C$153.99 average nightly rate.
"Love this hotel!"
Overall Score5.0/ 5
The Chelsea seems like a home away from home to me. The beds are very comfortable and the location is great.
Nancy H. (Individual traveler, booked 1 room), from
28-Feb-2024 Verified Review, stayed from Tue Feb 27 to Wed Feb 28 2024 at a C$165.99 average nightly rate.
"Very friendly staff and clean rooms!"
Overall Score5.0/ 5
Our room was very warm but the front staff and cleaning staff had us a fan delivered within five minutes. Staff were very helpful with directions and recommendations of where to go in the city. Cleaning staff were very helpful as well. I would definitely stay here again.
Jackie R. (Individual traveler, booked 1 room), from
25-Jan-2024 Verified Review, stayed from Tue Jan 23 to Thu Jan 25 2024 at a C$191.99 average nightly rate.
"Staff was pleasant and helpful!"
Overall Score4.0/ 5
Staff was pleasant and helpful! Appreciated the early check in after a difficult day of travel.
Robert K. (Individual traveler, booked 1 room), from
30-Nov-2023 Verified Review, stayed from Mon Nov 27 to Tue Nov 28 2023 at a $251.99 average nightly rate.
"Pleasant Hotel"
Overall Score4.0/ 5
Pleasant hotel; our room was good.
Julie M. (Individual traveler, booked 1 room), from
17-Nov-2023 Verified Review, stayed from Thu Nov 16 to Fri Nov 17 2023 at a C$196.99 average nightly rate.
"Reasonable Rates"
Overall Score3.0/ 5
Reasonable rates!
Colleen O. (Individual traveler, booked 1 room), from
12-Nov-2023 Verified Review, stayed from Tue Nov 07 to Thu Nov 09 2023 at a C$182.99 average nightly rate.
"Nice and clean hotel in fantastic location!"
Overall Score4.0/ 5
We had a nice stay at Chelsea. The hotel was nice and clean and in a fantastic location.
Nastaran R. (Individual traveler, booked 1 room), from
12-Nov-2023 Verified Review, stayed from Fri Nov 10 to Sun Nov 12 2023 at a C$230.98 average nightly rate.
"Great hotel experience."
Overall Score5.0/ 5
First time staying. Great location, room was clean and comfortable and reasonably priced. Would definitely stay there again.
Colleen H. (Individual traveler, booked 1 room), from
14-Oct-2023 Verified Review, stayed from Tue Oct 10 to Thu Oct 12 2023 at a C$293.99 average nightly rate.
"Great Overall Stay!"
Overall Score5.0/ 5
Close to everything we wanted to do. Great staff, great stay overall!
Stevirose D. (Individual traveler, booked 1 room), from
16-Sep-2023 Verified Review, stayed from Fri Sep 15 to Sun Sep 17 2023 at a $251.05 average nightly rate.
"Very clean establishment and courteous staff!"
Overall Score4.0/ 5
The room was cleaned promptly each day of our five night stay. Very efficient room temperature control and handy food and beverage facilities. A friendly, respectful staff rounded out the experience.
Mike S. (Individual traveler, booked 1 room), from
10-Sep-2023 Verified Review, stayed from Sun Sep 03 to Fri Sep 08 2023 at a C$307.99 average nightly rate.
"The staff was friendly and welcoming. The room was clean. Convenient"
Overall Score4.0/ 5
Staff are friendly. Helpful. Hotel is nice and clean. Good location.
Jenny C. (Individual traveler, booked 1 room), from
05-Sep-2023 Verified Review, stayed from Thu Aug 31 to Tue Sep 05 2023 at a C$235.19 average nightly rate.
"The staff was friendly and welcoming. The room was clean. Great Location"
Overall Score4.0/ 5
Clean hotel, great location, breakfast is good.
Cindy B. (Individual traveler, booked 1 room), from
29-Aug-2023 Verified Review, stayed from Mon Aug 21 to Fri Aug 25 2023 at a C$313.24 average nightly rate.
"Very nice and quiet hotel for good price."
Overall Score4.0/ 5
We went in August and the hotel was busy but we never heard any other guests. The room was clean and room service lady was very nice. There was a restaurant with extended opening hours which we appreciated.
Ariel P. (Individual traveler, booked 1 room), from
20-Aug-2023 Verified Review, stayed from Fri Aug 18 to Sun Aug 20 2023 at a C$244.99 average nightly rate.
Summary of Verified Reviews
Customer Reviews of Chelsea Hotel Toronto
- 3.9 of 5Overall
- 3.8 of 5Amenities
- 4.0 of 5Cleanliness
- 3.9 of 5Comfort
- 3.7 of 5Condition
- 4.2 of 5Service
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our
content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
With a stay at Chelsea Hotel, Toronto, you'll be centrally located in Toronto, within a 10-minute walk of Yonge-Dundas Square and CF Toronto Eaton Centre. This family-friendly hotel is 0.8 mi (1.2 km) from Art Gallery of Ontario and 1 mi (1.5 km) from Hockey Hall of Fame.
Grab a bite to eat at one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily for a fee.
Stay in one of 1590 guestrooms featuring flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Distances are displayed to the nearest 0.1 mile and kilometer.
Downtown Yonge - 0.1 km / 0.1 mi
Ryerson University - 0.2 km / 0.1 mi
The Hospital for Sick Children - 0.4 km / 0.2 mi
Toronto General Hospital - 0.4 km / 0.3 mi
PATH Underground Shopping Mall - 0.4 km / 0.3 mi
Yonge-Dundas Square - 0.4 km / 0.3 mi
The Path - 0.5 km / 0.3 mi
CF Toronto Eaton Centre - 0.5 km / 0.3 mi
Ed Mirvish Theatre - 0.5 km / 0.3 mi
Mount Sinai Hospital - 0.6 km / 0.4 mi
Toronto City Hall - 0.7 km / 0.4 mi
Massey Hall - 0.8 km / 0.5 mi
Nathan Phillips Square - 0.8 km / 0.5 mi
Elgin and Winter Garden Theatres - 0.8 km / 0.5 mi
Queen's Park - 0.9 km / 0.5 mi
The nearest airports are:
Billy Bishop Toronto City Airport (YTZ) - 4.5 km / 2.8 mi
Toronto Pearson Intl. Airport (YYZ) - 28.4 km / 17.6 mi
Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in Toronto? This hotel has 5199 square feet (483 square meters) of space consisting of conference space and 15 meeting rooms. Self parking (subject to charges) is available onsite.
Dip into one of the 2 indoor swimming pools or enjoy other recreational amenities including a sauna and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Amenities / Features
Airport & Shuttle Information
Billy Bishop Toronto City Airport, is located on an island in Toronto Harbour, just offshore of the city’s downtown business and tourism districts. 5 KM (but factor in 10 minute ferry to Island)Pearson International Airport:28 KM
Airport Shuttle?
Sorry,
no airport shuttle available.
Breakfast Information
Breakfast is served 07:00-10:30 daily at Elm Street Bar & Lounge and 06:30-11:00 daily at Market Garden.
Pet Friendly?
Maximum number of pets per room 2
Pet max weight (per pet) in lb is 50
Only dogs and cats are allowed
Pet max weight (per pet) in kg is 23
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets allowed
We know how hard it is to leave a pet behind. Now, you don’t have to. Delta Hotels is pleased to welcome you and your pet.When traveling with your pet, we want to ensure a safe comfortable stay for you and your fellow guests. Please observe the following guidelines:•All Delta hotels and resorts have a pet charge of CAD 50 per stay/room to cover additional cleaning costs. (If your stay exceeds 5 nights, then an additional $35 will apply.)•Small to medium size dogs only, less than 50 lbs.•Maximum of two pets per room.•Please keep your pets on a leash at all times in the public areas inside the hotel as well as around the exterior of our property.•There are certain areas of the hotel where pets cannot be admitted. These include all restaurants, the pool and health club, meeting rooms and the Signature Club lounge.•We would prefer that your pet not be left unattended in your room. If you need to leave without your pet, please inform the front desk and leave a contact number where you can be
Misc Fees / Policies
- Fee for full breakfast: approximately CAD 27 to 33 for adults, and CAD 8 to 16 for children
- Covered self parking fee: CAD 39 per night (in/out privileges)
- Pet fee: CAD 50 per accommodation (varies based on length of stay)
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: CAD 30.0 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
We have included all charges provided to us by the property.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Parking height restrictions apply.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Cleaning Policies
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Staff temperature checks are conducted regularly
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Essential workers only - NO
Property confirms they are implementing enhanced cleaning measures