Verified Reviews of Hilton Concord
Below are the verified reviews from guests that we have booked recently:
"Wonderful Customer Service"
Overall Score5.0/ 5
I traveled two hours for a friend’s reunion. When I arrived to the reception desk is when I realized I left my wallet at home. Fortunately I had a photo of my drivers license. And my room was already paid for. Pia was so incredibly understanding. And every time she saw me she address me by my first name and always had a smile. Great customer service.
Aileen W. (Individual traveler, booked 1 room), from
26-Aug-2024 Verified Review, stayed from Sun Aug 25 to Tue Aug 27 2024 at a $157.92 average nightly rate.
"Very Comfortable."
Overall Score5.0/ 5
The room was clean, comfortable. The staff was friendly. Maid did a fast room clean.
Gregory B. (Individual traveler, booked 1 room), from
18-May-2024 Verified Review, stayed from Mon May 13 to Thu May 16 2024 at a $174.99 average nightly rate.
"Very Nice Hotel"
Overall Score3.0/ 5
The hotel and room were very nice, the staff was very pleasant.
Shannon H. (Individual traveler, booked 1 room), from
22-Jan-2024 Verified Review, stayed from Fri Jan 12 to Wed Jan 17 2024 at a $116.99 average nightly rate.
"Nice hotel. Nice staff."
Overall Score3.0/ 5
Nice hotel. Nice staff.
James M. (Individual traveler, booked 1 room), from
19-Dec-2023 Verified Review, stayed from Sat Dec 16 to Sun Dec 17 2023 at a $159.00 average nightly rate.
"Nice, clean, pleasant."
Overall Score4.0/ 5
Very good hotel with nice, clean, pleasant accommodations.
Porcia A. (Individual traveler, booked 1 room), from
12-Dec-2023 Verified Review, stayed from Fri Nov 24 to Sun Nov 26 2023 at a $141.55 average nightly rate.
"The hotel personnel was very friendly and room comfortable and clean. "
Overall Score5.0/ 5
Very comfortable. Professional staff.
Barbara B. (Individual traveler, booked 1 room), from
21-Oct-2023 Verified Review, stayed from Wed Oct 18 to Sun Oct 22 2023 at a $160.65 average nightly rate.
"Beautiful Rooms"
Overall Score4.0/ 5
A really, really beautiful hotel!
Liza L. (Individual traveler, booked 1 room), from
03-Oct-2023 Verified Review, stayed from Sat Sep 30 to Sun Oct 01 2023 at a $165.99 average nightly rate.
"Nice Accommodations"
Overall Score3.0/ 5
Overall nice accommodations, would stay again.
Sharon H. (Individual traveler, booked 1 room), from
27-Jul-2023 Verified Review, stayed from Mon Jul 24 to Tue Jul 25 2023 at a $165.72 average nightly rate.
"Easy check in, very clean room, good restaurant/bar."
Overall Score5.0/ 5
We enjoyed our stay. Nice hotel, great service in the restaurant for dinner, bartender was awesome. He was only guy there serving lots of people and had the best attitude and service. Easy check in and very clean room.
Kathleen D. (Individual traveler, booked 1 room), from
09-May-2023 Verified Review, stayed from Sat May 06 to Sun May 07 2023 at a $135.15 average nightly rate.
Summary of Verified Reviews
Customer Reviews of Hilton Concord
- 3.8 of 5Overall
- 3.7 of 5Amenities
- 4.0 of 5Cleanliness
- 4.1 of 5Comfort
- 3.9 of 5Condition
- 4.6 of 5Neighborhood
- 4.1 of 5Service
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our
content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
Located in Concord, Hilton Concord is in the business district, a 4-minute walk from The Veranda and 11 minutes by foot from Six Flags Hurricane Harbor Concord. This hotel is 0.8 mi (1.3 km) from Sunvalley Shopping Center and 1.5 mi (2.4 km) from Todos Santos Plaza.
You can enjoy a meal at Creekside serving the guests of Hilton Concord, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily for a fee.
Make yourself at home in one of the 329 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Digital programming provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Distances are displayed to the nearest 0.1 mile and kilometer.
Willows Theater - 0.1 km / 0.1 mi
The Veranda - 0.3 km / 0.2 mi
Six Flags Hurricane Harbor Concord - 1 km / 0.6 mi
Sunvalley Shopping Center - 1.3 km / 0.8 mi
Ghost Golf Indoor Miniature Golf - 2.1 km / 1.3 mi
Todos Santos Plaza - 2.3 km / 1.4 mi
California Grand Casino - 2.6 km / 1.6 mi
Pixieland Amusement Park - 4.1 km / 2.5 mi
Pixieland - 4.2 km / 2.6 mi
Contra Costa Canal Trail - 4.2 km / 2.6 mi
Markham Regional Arboretum - 5.2 km / 3.2 mi
Newhall Community Park - 6.7 km / 4.1 mi
Diablo Creek Golf Course - 6.8 km / 4.2 mi
Lindsay Wildlife Museum - 7 km / 4.4 mi
Ruth Bancroft Garden - 7.2 km / 4.5 mi
The nearest airports are:
Concord, CA (CCR-Buchanan Field) - 2 km / 1.2 mi
Oakland Intl. Airport (OAK) - 44.6 km / 27.7 mi
San Francisco Intl. Airport (SFO) - 66 km / 41 mi
The preferred airport for Hilton Concord is Oakland Intl. Airport (OAK).
Featured amenities include complimentary wired internet access, express check-in, and express check-out. Planning an event in Concord? This hotel has 19000 square feet (1765 square meters) of space consisting of conference space and 14 meeting rooms. Self parking (subject to charges) is available onsite.
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services.
Green Sustainability
Sustainability runs throughout our hotel from the electric vehicle charging stations, reclaimed water for landscaping, complimentary bottled water filling stations, pillow vac renewal system, and extensive recycling
Amenities / Features
Airport & Shuttle Information
Buchanan Field Regional Airport (0.8 miles)Oakland Airport (29 miles)San Francisco Airport (40 miles)
Local Shuttle Info: Currently, not available.
Breakfast Information
Full Service Hilton. Breakfast options are for purchase, group discounts are available.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Pet max weight (per pet) in lb is 75
Only dogs and cats are allowed
Pet max weight (per pet) in kg is 34
Service animals are allowed
Pets cannot be left unattended
Service animals are exempt from fees/restrictions
Pets allowed
Pets up to 75 pounds are allowed for a $50.00 non-refundable fee. There is an additional $250 refundable deposit required (or major credit card on file).
Parking Info
Internet / WiFI
Sign up for the Hilton Honors rewards program and receive guest room internet complimentary during your stay.
Misc Fees / Policies
- Fee for full breakfast: approximately USD 15 to 25 per person
- Fee for in-room wireless internet: USD 5.95 per day (rates may vary)
- Fee for in-room wired internet: USD 5.95 (rates may vary)
- Self parking fee: USD 19 per night (in/out privileges)
- Pet deposit: USD 250.00 per stay
- Pet fee: USD 75.00 per accommodation, per stay
- Service animals are exempt from fees
- Late check-out fee: USD 25.00
- Crib (infant bed) fee: USD 10.0 per night
- Rollaway bed fee: USD 15.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property:
- Deposit: USD 100.00 per accommodation
- Breakage deposit: USD 500.00
We have included all charges provided to us by the property.
- Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- A car is recommended for transportation to and from this property.
- Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Cleaning Policies
Property is cleaned with disinfectant
Protective clothing is available to guests
Guests are provided with free hand sanitizer
Contactless check-in is available
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Cashless transactions are available
Masks are compulsory at the property
Food service has been amended for enhanced safety
Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
Essential workers only - NO
Property confirms they are implementing enhanced cleaning measures
About Hilton Hotels and Resorts
- Bed & Breakfast Packages for two at select locations
- Have serenity beds made by Serta and Peter Thomas Roth hair & skincare bath amenities
- Pre-arrival planning services
- Pet Friendly Program
The Hilton Hotels and Resorts highlights above are subject to change without notice.