Verified Reviews of Best Western Plus Augusta Civic Center Inn
Below are the verified reviews from guests that we have booked recently:
"Left within 30 minutes."
Overall Score2.0/ 5
Everything was fine until during check in my wife asked "What time does the pool close today?" To which the answer was, oh we don't have a pool. We specifically booked the hotel because the website we used said there was a pool. The hallway to our room smelled so bad of cigarette smoke and our room was very outdated, small and also had a strong odor of a cross between cigarette smoke and some industrial chemical. We immediately looked for another place to stay because we weren't gonna stay there with our kids. Will definitely ot recommend to anyone.
Terry R. (Individual traveler, booked 1 room), from
09-Aug-2024 Verified Review, stayed from Fri Aug 09 to Sat Aug 10 2024 at a $210.99 average nightly rate.
"Good place to stay."
Overall Score4.0/ 5
The front desk workers were very friendly. The room was clean and the bed comfortable. Conveniently located right off Rt. 95.
Ann B. (Individual traveler, booked 1 room), from
07-Jul-2024 Verified Review, stayed from Sat Jul 06 to Sun Jul 07 2024 at a $175.99 average nightly rate.
"Good Experience Overall"
Overall Score4.0/ 5
My room was clean, breakfast was great and the staff was friendly.
Debra S. (Individual traveler, booked 1 room), from
16-Apr-2024 Verified Review, stayed from Fri Apr 12 to Sat Apr 13 2024 at a $117.99 average nightly rate.
"Clean rooms and very good breakfast!"
Overall Score4.0/ 5
The rooms are clean and comfortable. The staff could not have been nicer or more helpful! The breakfast was very good.
Laurence G. (Individual traveler, booked 1 room), from
14-Feb-2024 Verified Review, stayed from Thu Feb 08 to Fri Feb 09 2024 at a $128.14 average nightly rate.
Summary of Verified Reviews
Customer Reviews of Best Western Plus Augusta Civic Center Inn
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our
content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
The Augusta Civic Center Inn is located in the capitol city of Augusta. The hotel is adjacent to the Augusta Civic Center and the Augusta Marketplace mall. The Augusta Civic Center Inn features 101 well-appointed guestrooms, fitness center, outdoor pool, Rooster's restaurant and lounge. In room services and amenities include, hairdyers, irons and ironing boards, refridgerator, microwave, coffee makers, 2-line phones, flat screen TV with free HBO. Room service from the restaurant is also available. Wireless internet throughout hotel and restaurant.
Green Sustainability
TripAdvisor awarded us a Bronze rating as a Green Leader.
Amenities / Features
Airport & Shuttle Information
Augusta State Airport is located 3.5 miles south of the hotel. Taxi fee from airport is approx. $8.00 one way.
Airport Shuttle?
Sorry,
no airport shuttle available.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Yes! Pets are allowed.
$10.00 per night per pet. Max number of pets per room is two (2). Cleaning Policies
We are supremely focused on providing a post Covid-19 safe hotel environment for our guests and a safe workspace for our employees. We have instituted the following procedures to provide a safe and comfortable hotel experience for our guests.We have set up full Covid-19 cleaning procedures with direction from hotel brands and the Federal GovernmentOur hotels have all of the necessary PPE items including masks, gloves and will continue to wear these until either government guidance or other authority deems it safe to stopWhen cleaning and disinfecting, we will pay particular attention to high touch point areas, to include door handles, locks and latches, light switches, desk and counter surfaces, coffee maker, telephones, television remote controls, clock radios, drapery pulls, lamps, chair & sofas cushions, trash receptacle touch points, toilet flush handles, water faucet handles, toilets and toilet seats, and flooring.We will thoroughly disinfect waste baskets and recycle bins inside and out
About Best Western Plus
- Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk
- Fitness room, laundry room, and business center also available
- FREE high-speed internet, local calls, and long distance access
- Breakfast is available
- For the upper mid-scale market, including upgraded amenities and enhanced style and comfort.
The Best Western Plus highlights above are subject to change without notice.