Hyatt Place Nashville Opryland

My husband and I drove 10 hours to arrive at 9 pm. We were tired, hungry etc and met by Chad who was absolutely fantastic and friendly. Chad helped us figure out a late dinner which ended up being him cooking us some food in their kitchen. Beyond that all the staff was amazing, the continental breakfast goes above and beyond. When we make it make to Nashville Hyatt Place Gramd Ole Opry will be our destination point.

Staff was very personal and helpful in suggesting places to go and eat.

Excellent. Chad was busy but kept everything moving along.

We were very happy with our stay and we would definitely stay here again.

Felt like family from the minute we walked in. Shannon at the front desk hooked us up. Great breakfast, great beds and the shuttle was awesome. Would definitely stay again.

Nice beds, excellent breakfast, would stay again. Felt very welcomed by Shannon at the front desk who goes above and beyond and out of her way to make sure the guests get the best out of their stay. Very dedicated and committed to her responsibilities. Thank you, Shannon. You made our stay awesome.

I don’t like the room no was clean everyday.

Nice clean good area close to all attractions.

I booked two rooms. After checking in my wife was checking bank statements and saw we had been charged three $50.00 deposits and two $339.39 deposits. I went down to see WTH was going on. Guy that checked us in said he would correct. He did get rid of the 3rd $50.00 deposit, but said the manager, Chris, would have to address the others I met with Chris the next morning. He pulled it up and said he would take care of it. Later, one $339.39 came off the other was still there. I met with him again. He said he would contact his supervisor. Later he told me it would come off at checkout. It never did. I was directed to Lee. Lee said it was caused by an entry error at checkout in. He would correct it. It never happened. I left two messages after that and he never returned my calls. I had to contact my visa support and contest the charge. All this over a month… Hardest I ever worked for $300 in my life that was already mine.

I Love this hotel Very clean.

Leaking in the ceiling Sheets dirty.

We were in town for our granddaughter‘s gymnastics meet. Dee was wonderfully friendly at check in. Our room was cleaned by Kelly and was very clean. The bathroom was ridiculously small. And there was no vent. The towels were very soft. The bed was comfortable but the top blanket sounded like plastic. The breakfast was very good.

The staff was great. Especially Nathan. My grandson left his stuffed animal in the room when we checked out today. We called back, he found the animal and is shipping it to our house. We are so greatful.