Verified Reviews of Walnut Creek Marriott
Below are the verified reviews from guests that we have booked recently:
"Very clean and comfortable hotel."
Overall Score5.0/ 5
Very comfortable stay. Staff was outstanding. Cleanliness above average.
Teresa L. (Group coordinator, booked 2 rooms), from
27-Aug-2024 Verified Review, stayed from Fri Aug 23 to Sun Aug 25 2024 at a $223.07 average nightly rate.
"Great and comfortable hotel."
Overall Score4.0/ 5
Great and comfortable hotel. The staff was very nice.
Michael S. (Individual traveler, booked 1 room), from
13-Aug-2024 Verified Review, stayed from Fri Aug 09 to Tue Aug 13 2024 at a $187.26 average nightly rate.
"Fairly good. Noisy hallway no soundproofing. Bed ok."
Overall Score3.0/ 5
Fair. Good breakfast amenity.
Doug B. (Individual traveler, booked 1 room), from
27-Jul-2024 Verified Review, stayed from Wed Jul 24 to Thu Jul 25 2024 at a $236.00 average nightly rate.
"I asked for a menu and it was brought to me within a half hour."
Overall Score5.0/ 5
Excellent service from the start of my arrival.
Linda D. (Individual traveler, booked 1 room), from
21-Jul-2024 Verified Review, stayed from Sat Jul 20 to Mon Jul 22 2024 at a $190.99 average nightly rate.
"People were great but food too slow."
Overall Score4.0/ 5
Beautiful stay. Ordered food that never showed up. Other than that, AMAZING. Robes towels and sheets are top notch. Would have gotten a five but for the food not showing up.
Joseph M. (Individual traveler, booked 1 room), from
17-Jul-2024 Verified Review, stayed from Mon Jul 15 to Wed Jul 17 2024 at a $263.99 average nightly rate.
"Interior space is satisfactory. Window views are terrible."
Overall Score3.0/ 5
We stayed one night, but were charged for two days of parking. We won’t return.
Gerald G. (Individual traveler, booked 1 room), from
16-Jul-2024 Verified Review, stayed from Sat Jul 13 to Sun Jul 14 2024 at a $175.00 average nightly rate.
"Great Place to Stay!"
Overall Score5.0/ 5
Great location and great facility!
Tracy R. (Individual traveler, booked 1 room), from
15-Jul-2024 Verified Review, stayed from Thu Jul 11 to Sun Jul 14 2024 at a $164.58 average nightly rate.
"Staff members need more training."
Overall Score2.0/ 5
At 1:11 am there was a knock on my door, waking me up. One of the staff members said that he was there to fix my air conditioning. I replied that I had no idea what he was talking about. Turns out he had the wrong room, (you think he would have first made sure that he had the right room., also maybe an apology would’ve been a professional response. Then at 2:25 a fire alarm went off loudly waking us up again, telling us to evacuate the building. Loudest noise that I have ever heard in my entire lifetime. We evacuated our room and building, after 40 minutes of standing outside in our robes they started letting everyone back in. Without any explanation pr apologies. Not professional at all.
Robert M. (Individual traveler, booked 1 room), from
23-Jun-2024 Verified Review, stayed from Fri Jun 21 to Sat Jun 22 2024 at a $187.99 average nightly rate.
"Comfortable Stay"
Overall Score4.0/ 5
My stay was comfortable. The room was nice and especially quiet.
Lori W. (Individual traveler, booked 1 room), from
06-May-2024 Verified Review, stayed from Thu May 02 to Sat May 04 2024 at a $167.99 average nightly rate.
"Good!"
Overall Score4.0/ 5
Everyone was very nice. The bar being open till 11:00 on a Thursday was nice and fun.
Magic R. (Individual traveler, booked 1 room), from
31-Dec-2023 Verified Review, stayed from Thu Dec 28 to Fri Dec 29 2023 at a $139.99 average nightly rate.
"Very Nice Hotel"
Overall Score3.0/ 5
Hotel was very nice.
Mike F. (Individual traveler, booked 1 room), from
31-Dec-2023 Verified Review, stayed from Wed Dec 27 to Thu Dec 28 2023 at a $150.99 average nightly rate.
"Very Good On Site Restaurant!"
Overall Score4.0/ 5
The restaurant in the hotel had very good food.
Yvette G. (Individual traveler, booked 1 room), from
01-Dec-2023 Verified Review, stayed from Thu Nov 30 to Fri Dec 01 2023 at a $169.00 average nightly rate.
"Nice Hotel"
Overall Score4.0/ 5
Nice facility. Would book there again.
Jennifer W. (Individual traveler, booked 1 room), from
07-Nov-2023 Verified Review, stayed from Fri Nov 03 to Sun Nov 05 2023 at a $156.40 average nightly rate.
"Stellar Hotel"
Overall Score5.0/ 5
Facility is very well laid out from the valet parking to the dining room to the front desk!
Pamela J. (Individual traveler, booked 1 room), from
02-Nov-2023 Verified Review, stayed from Wed Nov 01 to Thu Nov 02 2023 at a $139.99 average nightly rate.
"A very enjoyable stay!"
Overall Score4.0/ 5
Very friendly and helpful staff. The hotel was clean and well kept. I would definitely consider choosing the hotel again.
Priscilla S. (Long term stay guest, booked 1 room), from
16-Oct-2023 Verified Review, stayed from Sat Sep 30 to Sat Oct 14 2023 at a $169.00 average nightly rate.
"Very friendly atmosphere and very comfy rooms!"
Overall Score5.0/ 5
Very friendly atmosphere and the rooms were very comfortable. I will stay at this establishment on my next visit.
Robin A. (Individual traveler, booked 1 room), from
15-Aug-2023 Verified Review, stayed from Thu Aug 10 to Sun Aug 13 2023 at a $225.67 average nightly rate.
Summary of Verified Reviews
Customer Reviews of Walnut Creek Marriott
- 4.1 of 5Overall
- 3.9 of 5Amenities
- 4.4 of 5Cleanliness
- 4.3 of 5Comfort
- 4.2 of 5Condition
- 4.3 of 5Service
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our
content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
With a stay at Walnut Creek Marriott, you'll be centrally located in Walnut Creek, within a 15-minute drive of Concord Pavilion and University of California, Berkeley. This hotel is 13.9 mi (22.4 km) from Greek Theater and 22.2 mi (35.8 km) from Oakland Zoo.
You can enjoy a meal at Atrio Restaurant serving the guests of Walnut Creek Marriott, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge.
Stay in one of 342 guestrooms featuring Smart televisions. Your pillowtop bed comes with premium bedding. Cable television is provided for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers.
Distances are displayed to the nearest 0.1 mile and kilometer.
Kaiser Permanente - 0.3 km / 0.2 mi
Lesher Center for the Arts - 1.4 km / 0.9 mi
Broadway Plaza - 1.9 km / 1.2 mi
Lindsay Wildlife Museum - 2.5 km / 1.6 mi
Gardens at Heather Farm - 3.3 km / 2.1 mi
Diablo Hills Golf Course - 3.5 km / 2.2 mi
Ruth Bancroft Garden - 4.1 km / 2.6 mi
John Muir Health - 4.8 km / 3 mi
Sunvalley Shopping Center - 6.5 km / 4 mi
Willows Theater - 7.4 km / 4.6 mi
The Veranda - 7.6 km / 4.7 mi
Six Flags Hurricane Harbor Concord - 7.6 km / 4.7 mi
Boundary Oak Golf Course - 7.9 km / 4.9 mi
Ghost Golf Indoor Miniature Golf - 8.2 km / 5.1 mi
Todos Santos Plaza - 8.6 km / 5.3 mi
The nearest airports are:
Concord, CA (CCR-Buchanan Field) - 9.2 km / 5.7 mi
Oakland Intl. Airport (OAK) - 37.6 km / 23.4 mi
San Francisco Intl. Airport (SFO) - 58.7 km / 36.5 mi
The preferred airport for Walnut Creek Marriott is Oakland Intl. Airport (OAK).
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Walnut Creek? This hotel has 17502 square feet (1626 square meters) of space consisting of a conference center and 18 meeting rooms.
Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Green Sustainability
Yes, we are a California Green Certified Hotel
Amenities / Features
Airport & Shuttle Information
30 minutes from Oakland International Airport; 50 minutes from SFO.
Local Shuttle Info: within 3 miles of hotel
Breakfast Information
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Maximum number of pets per room 2
Pet max weight (per pet) in lb is 50
Only dogs and cats are allowed
Pet max weight (per pet) in kg is 23
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets allowed
no petswith the exception of service animals
Parking Info
$23 overnight, Valet only!
Internet / WiFI
Free in Lobby and guest rooms
Misc Fees / Policies
- Valet parking fee: USD 30.00 per night (in/out privileges)
- Pet fee: USD 100 per accommodation, per stay
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Pool access available from 6:00 AM to 10:00 PM.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- A car is recommended for transportation to and from this property.
- Parking height restrictions apply.
- Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Cleaning Policies
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is available
Gap period enforced between guest stays - 24 hours
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows sanitization practices of SafeStay (AHLA - USA)
Electrostatic spray is used for disinfection
Cashless transactions are available
Property follows sanitization practices of Ecolab (3rd party expert - Global)
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
Essential workers only - NO
Property confirms they are implementing enhanced cleaning measures
About Marriott Hotels and Resorts
- 3,900 hotels spanning 72 countries
- The Marriott Rewards is a free program where members can earn points before, during, and after their stay and redeem points for hotel stays, shopping, and travel
- Free Wi-Fi for reward members
- Mobile check-in services
The Marriott Hotels and Resorts highlights above are subject to change without notice.