Verified Reviews of The Grand Hotel Salem
Below are the verified reviews from guests that we have booked recently:
"Beautiful to look at, clean before and in between days of our visit,."
Overall Score5.0/ 5
Very good staff, friendly, knowedgeable and a great breakfast including the staff at the buffet.
Susan D. (Individual traveler, booked 1 room), from
17-Jul-2023 Verified Review, stayed from Fri Jul 14 to Sat Jul 15 2023 at a $315.00 average nightly rate.
Summary of Verified Reviews
Customer Reviews of The Grand Hotel Salem
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our
content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
We offer our guests the highest in customer service and care in an elegant, refined setting, right in the heart of historic downtown Salem. Adjacent to the Salem Convention Center, we are centrally located to all major shopping and family-friendly entertainment centers. Within walking distance are: the Elsinore Theater, Riverfront Park, and Salem ShoppingOur hotel features the following amenities:•193 Spacious, Elegantly Designed Guest Rooms and Suites with in-room refrigerator, microwave, coffee maker, hairdryer, iron and ironing board; rooms set for one King or two Queen beds•Luxuriously furnished Grand Suites, including our 1,200 square foot Presidential, featuring gas fireplace and spa tub•Located in the heart of historic downtown Salem, within walking distance of State Capitol and Willamette University, as well as all major shopping site and historic grounds.•Complimentary high speed Wireless internet access throughout the hotel•Complimentary, Chef Prepared Breakfast Buffet•Executive work station with data port, Cat 6, and two-line phones•Fine Dining at our on-site restaurant and lounge – Bentley’s Grill •Indoor swimming pool, hot tub, and fitness center•24-hour business center with computer stations and Internet access•Complimentary onsite underground parking in downtown location
Amenities / Features
Airport & Shuttle Information
65 miles South West of PDX. Groome Shuttle Service available from PDX and will drop guests off at another local Salem hotel.
Airport Shuttle?
Sorry,
no airport shuttle available.
Breakfast Information
All rates include Complimentary Hot Breakfast Buffet including fresh fruit, assorted pastries, muffins, hot and cold cereals, choice of juices, milk and coffee, scrambled eggs, sausage, and Belgian waffles or Pancakes
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Yes! Pets are allowed.
We are dog friendly, an additional $40 per night pet fee will be applied. Each guest room will also receive a goodie bag for their four-legged family member. Service animals stay for free. Parking Info
Convenient onsite underground parking in downtown location, provided complimentary to all guests.
Internet / WiFI
Complimentary High Speed Wi-Fi access throughout the whole property.