Verified Reviews of Quality Inn & Suites Des Moines Merle Hay Road
Below are the verified reviews from guests that we have booked recently:
"Very Convenient"
Overall Score5.0/ 5
Pretty much anything nearby that one would need! Clean and comfortable and friendly staff.
Curtis H. (Individual traveler, booked 1 room), from
15-Sep-2024 Verified Review, stayed from Sat Sep 14 to Sun Sep 15 2024 at a $75.05 average nightly rate.
"Friendly People"
Overall Score4.0/ 5
Everyone that we ran into were very helpful and very kind. Room was clean. My room was overlooking the liquor store roof, so the view wasn’t spectacular, but it was quite! I actually needed quiet over a view 😉 We were here.
Linda F. (Individual traveler, booked 1 room), from
15-Sep-2024 Verified Review, stayed from Sat Sep 14 to Sun Sep 15 2024 at a $75.05 average nightly rate.
"Unclean and unsafe."
Overall Score2.0/ 5
Outside doors don’t lock without some effort so they are frequently unlocked! Rugs not vacuumed, tables and cabinets not cleaned off!
Dennis C. (Individual traveler, booked 1 room), from
10-Aug-2024 Verified Review, stayed from Sat Aug 10 to Sun Aug 11 2024 at a $115.99 average nightly rate.
"Horrible!"
Overall Score1.0/ 5
This hotel is worse than any Motel 6. Filthy, no hot water, drapes hanging off the wall. Filthy room, toilet seat not secured, sink faucet not secured, they mentioned a gym you hop on the treadmill you get two minutes and it shuts off. Do not stay in this hotel. They charge us $268 I'm going to try and get some money back.
Winnie W. (Individual traveler, booked 1 room), from
18-Jun-2024 Verified Review, stayed from Mon Jun 17 to Tue Jun 18 2024 at a $208.99 average nightly rate.
"Very Comfy Hotel"
Overall Score5.0/ 5
Very comfortable. The room was clean and accommodations were exactly what we were looking for.
Sheila H. (Individual traveler, booked 1 room), from
23-Apr-2024 Verified Review, stayed from Fri Apr 12 to Sat Apr 13 2024 at a $113.99 average nightly rate.
"Nice Hotel & Pool"
Overall Score3.0/ 5
Nice place. The pool was taken care of. Bathroom was great.
Lisa T. (Individual traveler, booked 1 room), from
14-Jul-2023 Verified Review, stayed from Thu Jul 13 to Fri Jul 14 2023 at a $89.99 average nightly rate.
Summary of Verified Reviews
Customer Reviews of Quality Inn & Suites Des Moines Merle Hay Road
- 3.8 of 5Overall
- 3.7 of 5Amenities
- 2.2 of 5Quality
- 4.3 of 5Location
- 3.9 of 5Cleanliness
- 3.9 of 5Comfort
- 3.6 of 5Condition
- 3.9 of 5Neighborhood
- 4.1 of 5Service
- 3.8 of 5Value
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our
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Property Description
With a stay at Quality Inn & Suites Des Moines - Merle Hay Road, you'll be centrally located in Des Moines, within a 15-minute drive of Drake University and Jordan Creek Town Center. This hotel is 11.4 mi (18.4 km) from Adventureland and 11.6 mi (18.7 km) from Iowa State Fairgrounds.
A complimentary continental breakfast is included.
Make yourself at home in one of the 116 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, and housekeeping is provided daily.
Distances are displayed to the nearest 0.1 mile and kilometer.
Merle Hay Mall - 2.4 km / 1.5 mi
Pioneer Hi-Bred Headquarters - 3.7 km / 2.3 mi
IHS-Iowa Health Systems - 4.9 km / 3 mi
Buccaneer Arena - 5.6 km / 3.5 mi
Iowa Gold Star Military Museum - 5.7 km / 3.6 mi
Waveland Municipal Golf Course - 6.5 km / 4 mi
Drake University - 7.6 km / 4.7 mi
Windsor Heights Dog Park - 7.6 km / 4.7 mi
Val Air Ballroom - 8.1 km / 5 mi
Des Moines Community Playhouse - 8.2 km / 5.1 mi
Saylorville Lake - 8.4 km / 5.2 mi
Burns United Methodist Church - 8.4 km / 5.2 mi
Knapp Center - 8.6 km / 5.3 mi
Broadlawns Medical Center - 8.7 km / 5.4 mi
Des Moines Art Center - 9 km / 5.6 mi
The preferred airport for Quality Inn & Suites Des Moines - Merle Hay Road is Des Moines International Airport (DSM) - 36 km / 22.4 mi
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
Enjoy the recreation opportunities such as an indoor pool or make use of other amenities including complimentary wireless internet access.
Green Sustainability
Yes
Amenities / Features
Airport & Shuttle Information
Des Moines Airport. Airport Code, DSM.
Local Shuttle Info: N/A
Breakfast Information
Free Hot Breakfast (Egg Patties, Sausage Patties, Waffles, Coffee, Oatmeal, Cereal, Yoghurt, Bread, Bagels and many more items!M to F: 6am to 9amSat to Sun: 6am: 9:30am
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Service animals are allowed
Service animals are exempt from fees/restrictions
Only dogs are allowed
Pets allowed
No Pets Allowed.
Parking Info
Internet / WiFI
Free WiFi24 Hour business center
Misc Fees / Policies
- Pet fee: USD 20 per pet, per night
- Service animals are exempt from fees
- Rollaway bed fee: USD 20 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Cash deposit: USD 250.00
- Cleaning fee: USD 2 per accommodation, per night
We have included all charges provided to us by the property.
- Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Contactless check-out is available.
Cleaning Policies
Property is cleaned with disinfectant
Social distancing measures are in place
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Masks are compulsory at the property
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
Essential workers only - NO
Property confirms they are implementing enhanced cleaning measures
About Quality Inns
- Comfortable bedding with soft pillows
- Hot, fresh, and healthy breakfast options available at certain locations
- Known for providing friendly services
- Free high-speed internet, local U.S. calls, and daily USA TODAY newspaper
- Fresh coffee and tea in the lobby 24/7
- Great meeting space also offered at most locations
The Quality Inns highlights above are subject to change without notice.