Verified Reviews of Eldorado Resort Casino at the Row
Below are the verified reviews from guests that we have booked recently:
"Lack of microwave."
Overall Score3.0/ 5
The room was clean and the staff were nice. But we really would have liked a microwave.
Patty R. (Individual traveler, booked 1 room), from
26-Aug-2024 Verified Review, stayed from Thu Aug 15 to Sun Aug 18 2024 at a $118.99 average nightly rate.
"Nice!"
Overall Score4.0/ 5
Facilities were nice.
Dave U. (Individual traveler, booked 1 room), from
29-Jul-2024 Verified Review, stayed from Sat Jul 27 to Sun Jul 28 2024 at a $107.68 average nightly rate.
"Virginia Tower has street noise issues."
Overall Score1.0/ 5
Our room was average, but we left a day early because of street noise at night. We were in the Virginia Tower and there is a parking lot across the street where people park and admire their classic cars. Unfortunately that includes them playing amplified music until three AM! It was so bad our windows were vibrating. I wouldn’t stay here again.
Lori P. (Individual traveler, booked 1 room), from
24-Jul-2024 Verified Review, stayed from Thu Jul 18 to Mon Jul 22 2024 at a $71.06 average nightly rate.
"Not a good experience."
Overall Score2.0/ 5
Room smelt // carpet dirty // mattress old.
William M. (Individual traveler, booked 1 room), from
20-Jul-2024 Verified Review, stayed from Wed Jul 17 to Thu Jul 18 2024 at a $25.94 average nightly rate.
"So so stay at the El Dorado."
Overall Score3.0/ 5
Bathrooms not conveniently located. Beds were comfortable. Floor staff friendly.
Linda M. (Individual traveler, booked 1 room), from
11-Jul-2024 Verified Review, stayed from Mon Jul 08 to Tue Jul 09 2024 at a $47.94 average nightly rate.
"Nice Hotel & Amenities"
Overall Score4.0/ 5
Nice hotel, bowling tournament. Friday food trucks and a good pool.
Sylvia M. (Individual traveler, booked 1 room), from
25-Jun-2024 Verified Review, stayed from Fri Jun 21 to Sun Jun 23 2024 at a $180.05 average nightly rate.
"Great Stay During Governor Day of Prayer Event"
Overall Score4.0/ 5
I recently traveled to Reno and this hotel gave me a great night of rest for a quick turn around trip. I enjoyed my dinner at the Chinese restaurant that featured the best Teriyaki bowl I've ever had. The front desk staff was speedy and friendly. Rev. Kelcey A. West, Nehemiah Ministries.
Kelcey W. (Individual traveler, booked 1 room), from
09-May-2024 Verified Review, stayed from Wed May 01 to Thu May 02 2024 at a $44.99 average nightly rate.
"Highly Recommend!"
Overall Score5.0/ 5
Everything was GREAT! When I checked in the young lady at the desk was very helpful and efficient. When I asked a question of any of the staff they were very helpful and pleasant. Would recommend and have, to anyone coming to Reno.
Denise S. (Individual traveler, booked 1 room), from
30-Apr-2024 Verified Review, stayed from Sun Apr 28 to Wed May 01 2024 at a $66.99 average nightly rate.
"Very Good Hotel & Stay"
Overall Score5.0/ 5
Very good hotel and stay.
Omar H. (Individual traveler, booked 1 room), from
19-Mar-2024 Verified Review, stayed from Fri Mar 15 to Sun Mar 17 2024 at a $119.99 average nightly rate.
"Great Place to Stay!"
Overall Score5.0/ 5
Staff was very friendly and helpful. Rooms were clean and room service was excellent. Check in was also very easy. Second year with Eldorado!
Linda S. (Group coordinator, booked 2 rooms), from
14-Oct-2023 Verified Review, stayed from Tue Oct 10 to Thu Oct 12 2023 at a $95.99 average nightly rate.
"Great Location"
Overall Score3.0/ 5
I like Reno and I like the role of which the El Dorado is part.
Peter H. (Individual traveler, booked 1 room), from
20-Sep-2023 Verified Review, stayed from Sun Sep 17 to Mon Sep 18 2023 at a $87.99 average nightly rate.
"Very clean, food was great!"
Overall Score4.0/ 5
Very clean, food was great! Nice time in Reno. Enjoyed hot August nights. The Roxy and the Italian restaurant were delish and great service.
Linda P. (Individual traveler, booked 1 room), from
08-Aug-2023 Verified Review, stayed from Mon Jul 31 to Fri Aug 04 2023 at a $153.24 average nightly rate.
"Great Hotel"
Overall Score4.0/ 5
Everyone was very helpful and the room was great.
Birdie B. (Individual traveler, booked 1 room), from
19-Jun-2023 Verified Review, stayed from Mon Jun 12 to Thu Jun 15 2023 at a $61.99 average nightly rate.
"Excellent ADA Room!"
Overall Score4.0/ 5
My husband is wheelchair bound and it was so nice to have a hotel room with a large bathroom and handle bars in all the right places!
Scott W. (Individual traveler, booked 1 room), from
20-May-2023 Verified Review, stayed from Fri May 19 to Sat May 20 2023 at a $187.99 average nightly rate.
"Good Service"
Overall Score4.0/ 5
I would come back. Friendly staff was very helpful.
Terry P. (Individual traveler, booked 1 room), from
13-May-2023 Verified Review, stayed from Wed May 10 to Thu May 11 2023 at a $56.05 average nightly rate.
Summary of Verified Reviews
Customer Reviews of Eldorado Resort Casino at the Row
- 3.9 of 5Overall
- 3.8 of 5Amenities
- 4.1 of 5Cleanliness
- 4.0 of 5Comfort
- 3.8 of 5Condition
- 4.1 of 5Service
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our
content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
Eldorado Resort Casino at THE ROW is centrally located in Reno, a 2-minute walk from National Bowling Stadium and 10 minutes by foot from National Automobile Museum. This casino hotel is 0.6 mi (1 km) from University of Nevada-Reno and 0.6 mi (1 km) from Nevada Museum of Art.
Grab a bite at Roxy, one of the hotel's 7 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink from the poolside bar or one of the 5 bars/lounges.
Make yourself at home in one of the 815 guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms have designer toiletries and hair dryers. Conveniences include safes and coffee/tea makers, as well as phones with free local calls.
Distances are displayed to the nearest 0.1 mile and kilometer.
Riverwalk District - 0.1 km / 0.1 mi
Reno Arch - 0.1 km / 0.1 mi
Siri's Casino - 0.2 km / 0.1 mi
National Bowling Stadium - 0.2 km / 0.1 mi
Reno Events Center - 0.2 km / 0.1 mi
Knitting Factory - 0.3 km / 0.2 mi
X-marks The Spot Adventure Quests - 0.4 km / 0.2 mi
Club Cal-Neva Casino - 0.4 km / 0.2 mi
Reno City Hall - 0.4 km / 0.3 mi
Bruka Theater - 0.4 km / 0.3 mi
Truckee River - 0.5 km / 0.3 mi
Truckee River Walk - 0.5 km / 0.3 mi
The Sands Casino - 0.5 km / 0.3 mi
Pioneer Center for the Performing Arts - 0.6 km / 0.4 mi
Greater Nevada Field - 0.6 km / 0.4 mi
The nearest airports are:
Reno Tahoe Intl. Airport (RNO) - 6.6 km / 4.1 mi
Truckee, CA (TKF-Truckee Tahoe) - 53.2 km / 33.1 mi
The preferred airport for Eldorado Resort Casino at THE ROW is Reno Tahoe Intl. Airport (RNO).
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Reno? This hotel has 12000 square feet (1115 square meters) of space consisting of conference space and 9 meeting rooms.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Gambling sorts can try their luck at the casino, while others may prefer a nightclub or a fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and tour/ticket assistance.
Green Sustainability
Go Green: Start your stay off with a deal. We're making it easy to be green! When you opt out of housekeeping during your stay you'll earn $5 off dining and beverages during the week and $10 off dining and beverages during the weekend. Earnings are per day based on two-night minimum stay. Ask for details upon check-in. Promotion subject to change.
Amenities / Features
Airport & Shuttle Information
The Reno-Tahoe International airport is located 4 miles from the Eldorado Hotel Casino. Individual shuttle transportation is provided by the hotel free of charge or one-way taxi fares are approximately $10 per person.
Local Shuttle Info: The Eldorado offers daily, continuous airport shuttle service from 4:30am to 12:15am. Upon your arrival at the Reno Tahoe International Airport, proceed to the baggage claim area and follow the signage directing you to the general airport shuttle area to board the Eldorado Resort Casino shuttle.
Breakfast Information
Between the 25 restaurants offered at the ROW, there is something for everyone at a variety of price points!
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets not allowed
Service animals only.
Parking Info
The Eldorado offers guests convenient and free parking in our 10-story self parking garage. Complimentary valet service is also available. In addition, the Eldorado's valet can accommodate oversized vehicles such as RVs and boats at an off property location with prior notification.
Internet / WiFI
The Eldorado Resort Casino is proud to offer FREE wireless Internet services! Whether you're relaxing by the pool, catching up on some work in your beautifully appointed hotel room or conducting business over lunch at one of our restaurants, you're always connected!
Misc Fees / Policies
- Covered valet parking fee: USD 15.00 per stay (in/out privileges)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: USD 22.7 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property:
- Deposit: USD 100 per accommodation, per stay
- Resort fee: USD 41.93 per accommodation, per night
The resort fee includes:
- Additional inclusions
- Airport shuttle
- Fitness center access
- In-room coffee
- Phone calls
- Pool access
- Self parking
We have included all charges provided to us by the property.
- The seasonal pool will be open from April 01 to October 24.
- Pool access available from 9:00 AM to 7:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Parking height restrictions apply.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Cleaning Policies
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Contactless check-in is available
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Cashless transactions are available
Food service has been amended for enhanced safety
Essential workers only - NO
Property confirms they are implementing enhanced cleaning measures