Best Western University Inn

1020 Ellis Hollow Rd, Ithaca, NY 14850 US
View Map Reservations: +1-800-760-7718
2.5 Star Property Near Cornell University
Best Western launches the We Care Clean℠ program: Best Western's We Care Clean program expands upon the brand's trusted and industry-leading I Care Clean® standards, as well as the enhanced cleaning protocols put in place at the onslaught of COVID-19. The We Care Clean program includes heightened and comprehensive cleanliness and social distancing standards - all in an effort to improve safety and reassure customers that Best Western is committed to their health and wellbeing.
Select My Room
Average
3.5/5

Based on 615 guest reviews

Show Guest Reviews
  • Free RV, bus, truck parking
  • Swimming pool
  • Free WiFi
  • 24-hour fitness facilities
  • Free airport transportation
  • Free breakfast
  • Outdoor seasonal pool
  • Smoke-free property
  • Free self parking
Select Your Room:
03/04/2021 - 03/05/2021
Searching all hotel inventory networks
4 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Best Western University Inn

Below are the verified reviews from guests that we have booked recently:
"Horrible dirty no A/C ro om keys did not work multiple tim."
Overall Score2.0/ 5
Terrible dirty TV didnot work nevper going back.
(Individual traveler, booked 1 room), from US flag
13-Sep-2020 Verified Review, stayed from Sat Aug 01 to Sun Aug 02 2020 at a $59.00 average nightly rate.
"Good"
Overall Score4.0/ 5
Very clean and close to the places we wanted to go.
(Individual traveler, booked 1 room), from US flag
19-Aug-2020 Verified Review, stayed from Tue Aug 18 to Thu Aug 20 2020 at a $88.99 average nightly rate.
"Front fest service terrible."
Overall Score3.0/ 5
Asked for coffee was none, then asked for caffeinated tea because all that was out was decaf and she said “Jesus fucking Christ “ at which point I said never mind and left.
(Individual traveler, booked 1 room), from US flag
04-Aug-2020 Verified Review, stayed from Fri Jul 31 to Sun Aug 02 2020 at a $50.99 average nightly rate.
"Great Value"
Overall Score5.0/ 5
Exceptional customer service. Everyone was extremely pleasant and accommodating. Our room was spotless and beds were very comfortable. Had a variety of choices for breakfast as well. We are frequent visitors to Ithaca and have already booked for our return in a couple of weeks. Thanks to Terry and staff for making our stay a very pleasant one.
(Individual traveler, booked 1 room), from CA flag
21-Feb-2020 Verified Review, stayed from Fri Feb 14 to Sun Feb 16 2020 at a C$88.65 average nightly rate.
"Clean and comfortable, with friendly and helpful service."
Overall Score5.0/ 5
There is nothing exceptionally outstanding about this hotel, but there were no problems either. All of the staff we encountered were friendly and helpful. The rooms were clean and comfortable. The free breakfasts are amply supplied and sufficient to meet most anyone's needs.
(Individual traveler, booked 1 room), from US flag
25-Jun-2019 Verified Review, stayed from Fri Jun 21 to Sun Jun 23 2019 at a $206.10 average nightly rate.
"Comment"
Overall Score4.0/ 5
Clean and everyone we dealt with were very friendly and helpful!
(Individual traveler, booked 1 room), from US flag
05-Jun-2019 Verified Review, stayed from Sat Jun 01 to Mon Jun 03 2019 at a $187.88 average nightly rate.
"Nice place to stay."
Overall Score4.0/ 5
This is a nice place to stay. The staff were friendly and helpful. Will definitely want to stay there in my next trip.
(Individual traveler, booked 1 room), from GB flag
23-Apr-2019 Verified Review, stayed from Fri Apr 19 to Sat Apr 20 2019 at a £144.74 average nightly rate.

Summary of Verified Reviews

76
Good

Summary of 716 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 76/100 based on reviews from all travelers.

"Good business hotel. Good for sightseeing and located near shopping areas."

Location

95/100
102 reviews

"Great location and easy parking." Near downtown with great sightseeing and shopping.

Value

92/100
54 reviews

"Best value for money. Fair breakfast prices."

Service

85/100
143 reviews

"Friendly service and great reception. Good shuttle service." Management is alright, but housekeeping is not great.

Wellness Area

80/100
5 reviews

"Great wellness & sports facilities."

Breakfast

69/100
99 reviews

"Affordable, fairly tasty breakfasts."

Room

68/100
210 reviews

"Mostly clean rooms with decent TV's." Spacious rooms, but old and with poor beds. Guests had problems with furnishing, A/C, and cleanliness of the bathrooms. Shower can be a problem.

WiFi

66/100
10 reviews

"Regular internet service. Wifi quality could be improved."

Cleanliness

51/100
127 reviews

"Cleanliness is lacking in rooms and bathrooms." Hotel facilities could use a good clean.

Rated 73/100 based on reviews from families.

"Accessible parking. Good shuttle service."

Location

94/100
36 reviews

"Great location and easy parking, with good sightseeing."

Value

92/100
23 reviews

"Best value for money."

Service

84/100
43 reviews

"Friendly service. Good shuttle service."

Breakfast

71/100
47 reviews

"Tasty breakfast."

Room

61/100
80 reviews

"Standard rooms with typical TV's." Spacious but not particularly clean rooms, and poorly rated beds. Guests had problems with furnishing, A/C, and cleanliness of the bathrooms. Shower can be a problem.

Cleanliness

50/100
51 reviews

"Rooms and bathrooms inadequately cleaned." Hotel facilities could use a good clean.

Vibe

21/100
11 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 82/100 based on reviews from business travelers.

"Friendly service. Best value for money."

Location

96/100
7 reviews

"Great location."

Service

88/100
14 reviews

"Friendly service."

Breakfast

73/100
8 reviews

"Tasty breakfast."

Room

61/100
10 reviews

"Room cleanliness is acceptable."

Cleanliness

54/100
6 reviews

"Room cleanliness is acceptable."

Rated 70/100 based on reviews from couples.

"Great location. Fantastic service."

Location

95/100
9 reviews

"Great location."

Service

86/100
10 reviews

"Fantastic service."

Breakfast

68/100
8 reviews

"Breakfast is average."

Room

60/100
14 reviews

"Room is all right."

Cleanliness

51/100
5 reviews

"Quite clean."

Rated 72/100 based on reviews from all travelers.

"Good business hotel. Good for sightseeing and located near shopping areas."

Location

95/100
96 reviews

"Great location and easy parking. Good shopping and sightseeing."

Value

92/100
50 reviews

"Best value for money. Fair breakfast prices."

Service

85/100
135 reviews

"Efficient, friendly service with a nice reception." Good shuttle service. Management is alright, but housekeeping is not great.

Wellness Area

80/100
5 reviews

"Great wellness & sports facilities."

Breakfast

68/100
90 reviews

"Affordable, fairly tasty breakfasts."

Room

67/100
198 reviews

"Mostly clean rooms with decent TV's." Spacious rooms, but old and with poor beds. Guests had problems with furnishing, A/C, and cleanliness of the bathrooms. Shower can be a problem.

WiFi

63/100
9 reviews

"Regular internet service. Wifi quality could be improved."

Cleanliness

50/100
122 reviews

"Cleanliness is lacking in rooms and bathrooms." Hotel facilities could use a good clean.

Rated 70/100 based on reviews from families.

"Accessible parking. Good shuttle service."

Location

94/100
33 reviews

"Great location and easy parking, with good sightseeing."

Value

92/100
20 reviews

"Best value for money."

Service

84/100
39 reviews

"Friendly service. Good shuttle service."

Breakfast

70/100
40 reviews

"Tasty breakfast."

Comfort

64/100
43 reviews

"Comfortable enough with an average noise level." Spacious rooms with subpar beds and A/C.

Room

59/100
72 reviews

"Standard rooms with typical TV's." Spacious but not particularly clean rooms, and poorly rated beds. Guests had problems with furnishing, A/C, and cleanliness of the bathrooms. Shower can be a problem.

Cleanliness

48/100
47 reviews

"Bathrooms and rooms are untidy."

Vibe

21/100
10 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 85/100 based on reviews from business travelers.

"Friendly service. Best value for money."

Location

96/100
6 reviews

"Great location."

Service

88/100
13 reviews

"Friendly service."

Breakfast

73/100
8 reviews

"Tasty breakfast."

Room

61/100
9 reviews

"Room cleanliness is acceptable."

Cleanliness

54/100
6 reviews

"Room cleanliness is acceptable."

Rated 62/100 based on reviews from couples.

"Great location. Fantastic service."

Location

95/100
8 reviews

"Great location."

Service

86/100
9 reviews

"Fantastic service."

Breakfast

67/100
7 reviews

"Breakfast is average."

Room

59/100
13 reviews

"Room is all right."

Review Semantics by TrustYou

Property Description

Located in Ithaca, Best Western University Inn is connected to a shopping center, a 3-minute drive from Cornell University and 5 minutes from Ithaca College. This hotel is 1.9 mi (3.1 km) from Ithaca Commons and 2.1 mi (3.4 km) from State Theatre of Ithaca.

For your convenience, a complimentary breakfast is served daily from 7 AM to 10 AM.

Make yourself at home in one of the 101 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Distances are displayed to the nearest 0.1 mile and kilometer.

Robert J. Kane Sports Complex - 1.8 km / 1.1 mi
Cornell Plantations - 2.3 km / 1.5 mi
Six Mile Creek Vineyard - 2.6 km / 1.6 mi
The History Center - 2.7 km / 1.7 mi
Cornell University - 2.7 km / 1.7 mi
Herbert F. Johnson Museum of Art - 3 km / 1.8 mi
Ithaca Commons - 3 km / 1.9 mi
State Theatre of Ithaca - 3.2 km / 2 mi
Dewitt Park - 3.6 km / 2.2 mi
Ithaca Falls Natural Area - 3.7 km / 2.3 mi
Kitchen Theater - 3.8 km / 2.4 mi
Puddledockers - 4.5 km / 2.8 mi
Sciencenter - 4.6 km / 2.9 mi
Corners Gallery - 4.7 km / 2.9 mi
Ithaca Farmers Market - 5 km / 3.1 mi

The nearest airports are:
Ithaca, NY (ITH-Tompkins Regional) - 11.3 km / 7 mi
Binghamton, NY (BGM-Greater Binghamton) - 62.1 km / 38.6 mi
Elmira, NY (ELM-Elmira - Corning Regional) - 58.4 km / 36.3 mi
Cortland, NY (CTX-Cortland County) - 29.8 km / 18.5 mi

The preferred airport for Best Western University Inn is Ithaca, NY (ITH-Tompkins Regional).

Featured amenities include a business center, express check-out, and a 24-hour front desk. A roundtrip airport shuttle is complimentary (available on request).

Take advantage of recreation opportunities including a 24-hour fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless Internet access, a television in a common area, and a vending machine.

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum age of oldest guest: 18
  • Public winery tours
  • Wheelchair accessible (may have limitations)
  • Free RV, bus, truck parking
  • Vending machine
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Meeting rooms
  • Valet for wheelchair-equipped vehicle
  • Swimming pool
  • Wheelchair-accessible registration desk
  • Television in common areas
  • Free WiFi
  • No elevator (single level property)
  • In-room accessibility
  • Wheelchair accessible parking
  • Roll-in shower
  • Accessible bathroom
  • 24-hour fitness facilities
  • Number of buildings/towers - 4
  • Total number of rooms - 101
  • Number of floors - 2
  • No rollaway/extra beds available
  • No elevators
  • Vineyard
  • Free airport transportation
  • Luggage storage
  • Free breakfast
  • Express check-out
  • Visual alarms in hallways
  • Business center
  • Water dispenser
  • 24-hour front desk
  • Electric car charging station
  • Wheelchair-accessible meeting spaces/business center
  • Outdoor seasonal pool
  • Smoke-free property
  • Safe-deposit box at front desk
  • Coffee/tea in common areas
  • Hiking/biking trails nearby
  • Free self parking
  • Wheelchair accessible path of travel

Airport & Shuttle Information

10 minutes to Tompkins County Regional Airport/complimentary shuttle 7am-11pm

Local Shuttle Info: 7am-11pm daily to Cornell University and Tompkins Regional Airport. Downtown Ithaca Commons on demand.

Breakfast Information

Complimentary full hot breakfast, featuring sausage/eggs, make-your-own waffles, hot/cold cereals, pastries, fresh fruit, juices, c/t/d.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Pet maximum weight in lb is 80

Maximum number of pets per room 2

Pet maximum weight in kg is 36

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets allowed

Pets allowed based on the availability of pet friendly rooms. Up to 2 dogs per room with a 80 pound weight limit. Additional pet types (cats, birds, etc) may be accepted at the hotel's discretion. Pet rate is $20 per day with a $100 per week maximum.

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 30 per accommodation, per day (maximum USD 100 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • The seasonal pool will be open from September to October.
  • Pool access available from 10:00 AM to 8:00 PM.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.
  • Contactless check-out is available.
  • Individually-wrapped food options are available for breakfast.
  • This property affirms that it follows cleaning and disinfection practices of We Care Clean (Best Western) guidelines.
  • The property affirms that it adheres to the SafeStay (AHLA - USA) cleaning and disinfection practices.

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Guests are provided with free hand sanitizer

Social distancing measures are in place

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitization practices of SafeStay (AHLA - USA)

Masks are compulsory at the property

Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

Property confirms they are implementing enhanced cleaning measures

About Best Western International

  • 4000+ independently owned hotels located in over 100 countries
  • Best Western Rewards is a free program where members can earn 10 points for every dollar spent or airline/partner rewards for each night stay. With no blackout dates and points that never expire, whats not love?
  • 3 hotel types: Best Western, Best Western Plus, and Best Western Premiere
  • Best Western offers exceptional value with great amenities including free breakfast, high-speed internet, local calls, and lond distance access. Convenient computer room in the lobby area perfect for copy and fax services, and even printing out boarding passes, maps, etc.
  • Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk. Fitness room, laundry room, and business center also available. Free breakfast, high-speed internet, local calls, and long distance access
  • Best Western Premiere gives guests the highest quality amenties, furnishings, and decor with personalized guest services. All rooms have a safe, mini-fridge, free high-speed internet access, free local and long distance calls, and an LCD or Plasma TV with HD channels. On-site dining, fitness room, business center, snack shop, and meeting rooms

The Best Western International highlights above are subject to change without notice.

Similar hotels close by

More Details >
Exterior of Clarion Inn
Clarion Inn ~3.49 Miles away