Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Below are the verified reviews from guests that we have booked recently:
"Clean and comfortable, with friendly and helpful service."
Overall Score5.0/5
There is nothing exceptionally outstanding about this hotel, but there were no problems either. All of the staff we encountered were friendly and helpful. The rooms were clean and comfortable. The free breakfasts are amply supplied and sufficient to meet most anyone's needs.
Alan S. (Individual traveler, booked 1 room), from
25-Jun-2019
Verified Review, stayed from Fri Jun 21 to Sun Jun 23 2019 at a $206.10 average nightly rate.
"Comment"
Overall Score4.0/5
Clean and everyone we dealt with were very friendly and helpful!
Thomas B. (Individual traveler, booked 1 room), from
05-Jun-2019
Verified Review, stayed from Sat Jun 01 to Mon Jun 03 2019 at a $187.88 average nightly rate.
"Nice place to stay."
Overall Score4.0/5
This is a nice place to stay. The staff were friendly and helpful. Will definitely want to stay there in my next trip.
Patrick A. (Individual traveler, booked 1 room), from
23-Apr-2019
Verified Review, stayed from Fri Apr 19 to Sat Apr 20 2019 at a £144.74 average nightly rate.
Summary of Verified Reviews
79
Good
Summary of 907 verified reviews
The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.
"Good business hotel. Great rooms in excellent location."
Location
97/100
133 reviews
"Great location and easy parking."Near downtown with great sightseeing and shopping.
Service
89/100
203 reviews
"Friendly and professional service, with great reception but subpar housekeeping."Good shuttle service.
Breakfast
88/100
152 reviews
"Great and affordable breakfast."
WiFi
74/100
9 reviews
"Good internet service. Wifi quality could be improved."
Room
71/100
248 reviews
"Large, reasonably clean rooms and comfortable beds."Outdated badly kept up rooms with inadequate televisions and air conditioners.Bathrooms are large but with substandard cleaning.Shower can be a problem.
Rated 76/100 based on reviews from families.
"Terrific location. Great service."
Location
98/100
24 reviews
"Great location."
Service
89/100
28 reviews
"Friendly service and great reception. Good shuttle service."
Breakfast
85/100
36 reviews
"Tasty breakfast."
Comfort
66/100
31 reviews
"Reasonably comfortable rooms with a tolerable noise level and standard beds."Large, but poorly air conditioned rooms.
Room
65/100
49 reviews
"Well-sized, typical rooms with mediocre beds."Rooms needing maintenance, with bad bathrooms and A/C.
Amenities
43/100
12 reviews
"Hotel buildings could use some improvement."
Vibe
28/100
8 reviews
"Vibe is not too good. Hotel could use some updating."
Rated 82/100 based on reviews from business travelers.
"Friendly service. Good shuttle service."
Location
98/100
6 reviews
"Great location."
Service
92/100
11 reviews
"Friendly service."
Breakfast
88/100
7 reviews
"Tasty breakfast."
Room
59/100
8 reviews
"Room is all right."
Rated 85/100 based on reviews from couples.
"Tasty breakfast. Great location."
Location
98/100
5 reviews
"Great location."
Service
91/100
7 reviews
"Fantastic service."
Breakfast
86/100
7 reviews
"Tasty breakfast."
Comfort
71/100
5 reviews
"Very comfortable."
Room
66/100
9 reviews
"Room is all right."
Rated 81/100 based on reviews from all travelers.
"Good business hotel. Great rooms in excellent location."
Location
97/100
7 reviews
"Great location."
Service
91/100
6 reviews
"Friendly service."
Breakfast
89/100
6 reviews
"Tasty breakfast."
Comfort
74/100
6 reviews
"Very comfortable."
Room
65/100
7 reviews
"Room is all right."
Rated 76/100 based on reviews from all travelers.
"Good business hotel. Great rooms in excellent location."
Location
98/100
120 reviews
"Great location and easy parking."Near downtown with great sightseeing and shopping.
Service
89/100
188 reviews
"Friendly, professional service, however housekeeping is less well rated."Good shuttle service.
Breakfast
88/100
138 reviews
"Great and affordable breakfast."
Food
79/100
25 reviews
"Food is great, especially the desserts."
Room
70/100
228 reviews
"Rooms are spacious with standard beds."Bathrooms are large but with substandard cleaning.Old, poorly maintained rooms.People dislike the TVs, A/C, and furniture. Shower can be a problem.
WiFi
70/100
8 reviews
"Good internet service. Wifi quality could be improved."
Rated 72/100 based on reviews from families.
"Terrific location. World class service."
Location
98/100
22 reviews
"Great location."
Service
90/100
25 reviews
"Friendly service. Good shuttle service."
Breakfast
85/100
30 reviews
"Tasty breakfast."
Comfort
65/100
28 reviews
"Reasonably comfortable rooms with a tolerable noise level and standard beds."Large, but poorly air conditioned rooms.
Room
63/100
43 reviews
"Large, reasonably clean rooms and comfortable beds."Rooms needing maintenance, with bad bathrooms and A/C.
Amenities
43/100
12 reviews
"Hotel buildings could use some improvement."
Vibe
28/100
7 reviews
"Vibe is not too good."
Rated 80/100 based on reviews from business travelers.
"Delicious food. Friendly service."
Location
98/100
6 reviews
"Great location."
Service
91/100
10 reviews
"Friendly service."
Breakfast
88/100
7 reviews
"Tasty breakfast."
Room
58/100
7 reviews
"Room is all right."
Rated 79/100 based on reviews from couples.
"Tasty breakfast. Great room."
Service
91/100
6 reviews
"Fantastic service."
Breakfast
86/100
6 reviews
"Tasty breakfast."
Room
64/100
7 reviews
"Room is all right."
Rated 72/100 based on reviews from all travelers.
"Good business hotel. Great rooms in excellent location."
Customer Reviews of Best Western University Inn
Tripadvisor Traveler Rating:
Value
Rooms
Cleanliness
Service
Excellent
184
Very Good
195
Average
139
Poor
63
Terrible
42
true
Recent Reviews:
vivm734
New York City, New York
Trip type:
Couples
Room 107 is like staying in a beautiful ski chalet!
Feb 11, 2020
Lovely room with high ceiling and sweet sitting area. Beds were comfy and plenty of room to spread out. Nicely decorated and clean! Only complaint was the door leading from...
more »
Lovely room with high ceiling and sweet sitting area. Beds were comfy and plenty of room to spread out. Nicely decorated and clean! Only complaint was the door leading from the parking lot had no lock. That means anyone could walk in. Not safe for travellers. A card lock should be installed asap for safety. The only entry to a hotel or motel should be the front desk.
Best47958, Director of Sales at Best Western University Inn, responded to this review
Thank for your feedback. Your comments remind of what we do well and what we need to do to improve. We hope you will stay with us in the future.
Older motel-type structure; friendly staff tries to do their best
Jan 26, 2020
Was here to watch an athletics event with others who chose this particular lodging for the inexpensive price + quick drive to Cornell campus and/or downtown Ithaca. Would have rated...
more »
Was here to watch an athletics event with others who chose this particular lodging for the inexpensive price + quick drive to Cornell campus and/or downtown Ithaca. Would have rated lower if not for the friendly staff who seem to be trying to do their best with what they've got (which is an old structure that appears to get heavy use). HVAC wall unit is loud: heats really well but had to turn it off to be able to sleep which then caused room to grow cold by morning. Some maintenance work seems to be underway on the exterior but did not intrude on our stay. Hotel bisects a strip mall on one side (with a good deli/diner type place and a grocery store) and apartments on the other side. Parking is ample. There's also a gas station, Walmart and Dunkins a block away.
Best47958, Director of Sales at Best Western University Inn, responded to this review
Thank you for your feedback. As you may have noticed, we are working hard on the renovations for the hotel and hope to be finished by the first quarter. We are glad that it did not disrupt your stay. We hope to see you again in the future.
I'm always greeted with a smile and very happy to get clean rooms whenever I stay here. Nicely located near choices for food and getting to Cornell. The breakfast is...
more »
I'm always greeted with a smile and very happy to get clean rooms whenever I stay here. Nicely located near choices for food and getting to Cornell. The breakfast is enjoyable. I've never had a bad stay here.
Best47958, Director of Sales at Best Western University Inn, responded to this review
We certainly appreciated this awesome review. It's great that you have been enjoying your stays with us and of course, the breakfast. We hope you had a chance to try our new home fries! Please think of us again when travelling to Ithaca.
I stayed at the Best Western for a week while I was attending classes at Cornell. A huge perk is they provided a free shuttle to and from campus which...
more »
I stayed at the Best Western for a week while I was attending classes at Cornell. A huge perk is they provided a free shuttle to and from campus which was very helpful. It’s also close to Dunkin Donuts (coffee!) and a grocery store. If you’re looking for a clean and affordable stay near Cornell, I’d recommend this hotel.
Best47958, Director of Sales at Best Western University Inn, responded to this review
This is a really great review and we do appreciate all feedback. The shuttle is a big bonus, it's also handy to places to eat right in the East Hill Plaza. Please visit us again!
I like the location. if you are there to visit Cornell University, it is a right place to stay. it only take 5 minutes to drive to the school. service...
more »
I like the location. if you are there to visit Cornell University, it is a right place to stay. it only take 5 minutes to drive to the school. service was good, staff were very friendly and helpful. I did have a $20 gift card to redeem. they help me in the professional way. did not get a chance to try the gym, but the breakfast was acceptable.
Best47958, Director of Sales at Best Western University Inn, responded to this review
Dear kingkansun, We do appreciate your kind words about our hotel. Being so close to campus is a big asset for us. Should you be returning to Ithaca in the future, we hope that you will consider us again. Best, Jim
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Property Description
The BEST WESTERN University Inn is located just minutes from Cornell University, Ithaca College, Cayuga Lake and more. It is perfect for visiting nearby campuses, exploring Ithaca's outdoor activities or staying in town for business.Ithaca is home to many activities, attractions and adventure. Outdoor enthusiasts will love the fishing, swimming, hiking and biking around Cayuga Lake. Food lovers will enjoy Finger Lake wineries and the Ithaca Farmers' Market. Families will be able to enjoy visiting students attending school nearby, exploring Greek Peak Ski Resort & Water Park and spending the day at a NASCAR race. Other attractions just outside the BEST WESTERN University Inn also include Cayuga Lake Cruises, Hillendale Golf Course, Discovery Trail, Downtown Ithaca Commons and more.Inside this pet-friendly Ithaca hotel, guests will find 101 spacious, well-appointed guest rooms - each complete with cable satellite television with HBO® and high-speed Internet access. For guests wanting a little more, some of our rooms come complete with whirlpool tubs. Other BEST WESTERN University Inn amenities include a complimentary deluxe continental breakfast each morning, a sparkling outdoor swimming pool and on-site fitness center. Guests staying at the BEST WESTERN University Inn will also appreciate this Ithaca hotel's complimentary airport shuttle, on-site business services and a close proximity to local businesses and universities, including Cornell University Animal Hospital and Ithaca College Whalen School of Music.For a memorable vacation in Ithaca, book a stay at the BEST WESTERN University Inn today. Enjoy your stay!
Amenities / Features
Air conditioning
Blackout drapes/curtains
Cable TV service
Ceiling fan
Coffee/tea maker
Daily housekeeping
Desk
Flat-panel TV
Free cribs/infant beds
Free local calls
Free toiletries
Free weekday newspaper
Free WiFi
Hair dryer
In-room climate control (air conditioning)
In-room safe
Iron/ironing board
Number of bathrooms - 1
Phone
Private bathroom
Refrigerator
Shower/tub combination
Airport & Shuttle Information
10 minutes to Tompkins County Regional Airport/complimentary shuttle 7am-11pm
Local Shuttle Info: 7am-11pm daily to Cornell University and Tompkins Regional Airport. Downtown Ithaca Commons on demand.
Breakfast Information
Complimentary full hot breakfast, featuring sausage/eggs, make-your-own waffles, hot/cold cereals, pastries, fresh fruit, juices, c/t/d.
About Best Western International
4000+ independently owned hotels located in over 100 countries
Best Western Rewards is a free program where members can earn 10 points for every dollar spent or airline/partner rewards for each night stay. With no blackout dates and points that never expire, whats not love?
3 hotel types: Best Western, Best Western Plus, and Best Western Premiere
Best Western offers exceptional value with great amenities including free breakfast, high-speed internet, local calls, and lond distance access. Convenient computer room in the lobby area perfect for copy and fax services, and even printing out boarding passes, maps, etc.
Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk. Fitness room, laundry room, and business center also available. Free breakfast, high-speed internet, local calls, and long distance access
Best Western Premiere gives guests the highest quality amenties, furnishings, and decor with personalized guest services. All rooms have a safe, mini-fridge, free high-speed internet access, free local and long distance calls, and an LCD or Plasma TV with HD channels. On-site dining, fitness room, business center, snack shop, and meeting rooms
The Best Western International highlights above are subject to change without notice.
