Verified Reviews of Circus Circus Hotel Casino Reno at the Row
Below are the verified reviews from guests that we have booked recently:
"Customer service and room quality was bad. Rodents and leaking room."
Overall Score2.0/ 5
The staff was not very responsive to the issues we found in our room and told us that all rooms had mice and were leaking so no sense in switching rooms.
Chelsea S. (Individual traveler, booked 1 room), from
10-Jul-2024 Verified Review, stayed from Thu Jul 04 to Mon Jul 08 2024 at a $77.74 average nightly rate.
"Clean Room"
Overall Score4.0/ 5
Comfortable Stay
Guadalupe H. (Individual traveler, booked 1 room), from
15-Jun-2024 Verified Review, stayed from Thu Jun 13 to Sat Jun 15 2024 at a $69.83 average nightly rate.
"Very Good"
Overall Score4.0/ 5
Very Good
Jeff L. (Individual traveler, booked 1 room), from
10-Jun-2024 Verified Review, stayed from Thu Jun 06 to Fri Jun 07 2024 at a $35.10 average nightly rate.
"Very clean and pleasant staff."
Overall Score4.0/ 5
The gentleman running the coffee shop was very courteous, I was amazed how he was baking, making drinks and serving people all at the same time and doing it with a smile. I wish I knew his name but it was 6/6 around 6:15am.
Cindy W. (Individual traveler, booked 1 room), from
09-Jun-2024 Verified Review, stayed from Thu Jun 06 to Fri Jun 07 2024 at a $64.00 average nightly rate.
"Good ??"
Overall Score5.0/ 5
🙂
Alma G. (Individual traveler, booked 1 room), from
09-Jun-2024 Verified Review, stayed from Fri Jun 07 to Sun Jun 09 2024 at a $65.94 average nightly rate.
"Good!"
Overall Score5.0/ 5
Good!
Alma G. (Individual traveler, booked 1 room), from
08-Jun-2024 Verified Review, stayed from Fri Jun 07 to Sun Jun 09 2024 at a $65.94 average nightly rate.
"Smooth Quick Check In"
Overall Score4.0/ 5
Check in was quick and smooth.
Sandra T. (Individual traveler, booked 1 room), from
04-Jun-2024 Verified Review, stayed from Sat Jun 01 to Tue Jun 04 2024 at a $56.71 average nightly rate.
"Luxury Hotel"
Overall Score5.0/ 5
Booked this hotel four times. Nice, clean rooms, food court has a variety of food to offer. Very friendly staff at registration. A luxury hotel.
Irina E. (Individual traveler, booked 1 room), from
28-May-2024 Verified Review, stayed from Thu May 23 to Fri May 24 2024 at a $40.01 average nightly rate.
"Such a Nice Hotel!"
Overall Score5.0/ 5
This is such a nice hotel. Very clean. Nice shower, good coffee, shampoo and conditioner, TV, A/C and king beds.
Patricia G. (Individual traveler, booked 1 room), from
25-Feb-2024 Verified Review, stayed from Sat Feb 24 to Sun Feb 25 2024 at a $99.01 average nightly rate.
"Great"
Overall Score5.0/ 5
It was great.
Chris S. (Individual traveler, booked 1 room), from
16-Feb-2024 Verified Review, stayed from Fri Feb 09 to Sat Feb 10 2024 at a $84.60 average nightly rate.
"Rooms are clean, amenities are good."
Overall Score4.0/ 5
wish to have a microwave in the room.
Yu L. (Group coordinator, booked 3 rooms), from
03-Jan-2024 Verified Review, stayed from Sat Dec 30 to Sun Dec 31 2023 at a $134.99 average nightly rate.
"Beautiful Renovations!"
Overall Score5.0/ 5
Had a great one night stay in a King Suite at the Sky Tower. Everything was neat and tidy and the bathroom is perfect for pictures! Got lost in the parking garage a few times though.
Kirstin S. (Individual traveler, booked 1 room), from
31-Dec-2023 Verified Review, stayed from Thu Dec 28 to Fri Dec 29 2023 at a $44.11 average nightly rate.
"Great Stay!"
Overall Score4.0/ 5
Contrary to popular belief, Circus Circus is not just for people with kids. We (two seniors) also enjoyed our stay. The staff was cordial, professional and helpful. The room we initially booked was across the hotel in a separate tower from the front desk and we weren't up to taking that hike, so the front desk clerk kindly moved us to a different room without additional charge. The room was clean, attractive and comfortable, with easy access to elevators and vending machines. We were very happy with our stay.
Karen D. (Individual traveler, booked 1 room), from
05-Dec-2023 Verified Review, stayed from Thu Nov 30 to Sat Dec 02 2023 at a $38.18 average nightly rate.
"Excellent Service"
Overall Score4.0/ 5
Everyone I dealt with at Circus Circus was amiable, polite and helpful. Excellent valet service!
Leo S. (Individual traveler, booked 1 room), from
12-Nov-2023 Verified Review, stayed from Fri Nov 10 to Sat Nov 11 2023 at a $83.99 average nightly rate.
"The room was clean and comfortable. Highly Recommend"
Overall Score5.0/ 5
The room was clean and comfortable. Excellent in everything especially when you have a child with you.
David D. (Individual traveler, booked 1 room), from
30-Jul-2023 Verified Review, stayed from Fri Jul 28 to Mon Jul 31 2023 at a $167.32 average nightly rate.
"The room was comfortable and clean. The staff was friendly and welcoming. Had a great time."
Overall Score5.0/ 5
the rooms were neat and clean. The hotel was close to my business conference. The employees were friendly.
Dan T. (Individual traveler, booked 1 room), from
09-Jul-2023 Verified Review, stayed from Fri Jun 30 to Mon Jul 03 2023 at a $97.99 average nightly rate.
"Room was very clean and comfortable. Staff was friendly and helpful. Jacuzzi tub and king bed, heave"
Overall Score5.0/ 5
My room was clean and spacious. There was a full size jacuzzi tub that actually worked (and I used it) and a separate stand up shower in a very large bathroom. I loved it! And I had a great weekend getaway.
Rebel R. (Individual traveler, booked 1 room), from
08-Jul-2023 Verified Review, stayed from Fri Jun 30 to Mon Jul 03 2023 at a $99.99 average nightly rate.
"Clean & Comfy Hotel"
Overall Score4.0/ 5
I was very pleased by how clean and comfortable the room was and how the property looked in general. We enjoyed our visit and will do it again.
Kevin W. (Individual traveler, booked 1 room), from
07-Jul-2023 Verified Review, stayed from Mon Jul 03 to Wed Jul 05 2023 at a $142.01 average nightly rate.
"Awesome, Great, Fantastic!"
Overall Score5.0/ 5
Room was nice. Staff friendly. This property is so big, you could stay for a week or two and never have to leave. So many places to eat. Entertainment. BIG Gym. Great view from my room. Will be back a few more times in the next couple of months and looking forward to it!
Tonya S. (Individual traveler, booked 1 room), from
06-Jul-2023 Verified Review, stayed from Tue Jul 04 to Thu Jul 06 2023 at a $63.99 average nightly rate.
"Great Service"
Overall Score5.0/ 5
10! The concierge was very helpful at registration and did everything possible make an enjoyable stay!
Michael P. (Individual traveler, booked 1 room), from
01-Jul-2023 Verified Review, stayed from Sat Jul 01 to Sun Jul 02 2023 at a $186.99 average nightly rate.
"We love the location and restaurant selection."
Overall Score4.0/ 5
We love the restaurant selection and location.
Florence T. (Individual traveler, booked 1 room), from
16-Jun-2023 Verified Review, stayed from Fri Jun 16 to Sat Jun 17 2023 at a $175.99 average nightly rate.
Customer Reviews of Circus Circus Hotel Casino Reno at the Row
- 3.6 of 5Overall
- 3.5 of 5Amenities
- 3.8 of 5Cleanliness
- 3.9 of 5Comfort
- 3.6 of 5Condition
- 3.7 of 5Service
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our
content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
With a stay at Circus Circus Hotel Casino Reno at THE ROW, you'll be centrally located in Reno, within a 10-minute walk of National Bowling Stadium and University of Nevada-Reno. This casino resort is 0.7 mi (1.2 km) from National Automobile Museum and 0.7 mi (1.2 km) from Nevada Museum of Art.
Enjoy Italian cuisine at Piezzetta Pizza Kitchen, one of the resort's 6 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 5 bars/lounges.
Stay in one of 1620 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include separate sitting areas and coffee/tea makers, as well as phones with free local calls.
Distances are displayed to the nearest 0.1 mile and kilometer.
Reno Events Center - 0.3 km / 0.2 mi
Riverwalk District - 0.4 km / 0.2 mi
National Bowling Stadium - 0.4 km / 0.3 mi
Reno Arch - 0.5 km / 0.3 mi
The Sands Casino - 0.5 km / 0.3 mi
Siri's Casino - 0.5 km / 0.3 mi
Knitting Factory - 0.6 km / 0.4 mi
University of Nevada-Reno - 0.7 km / 0.4 mi
Club Cal-Neva Casino - 0.7 km / 0.4 mi
X-marks The Spot Adventure Quests - 0.7 km / 0.4 mi
Reno City Hall - 0.7 km / 0.5 mi
Bruka Theater - 0.8 km / 0.5 mi
Truckee River Walk - 0.8 km / 0.5 mi
Truckee River - 0.9 km / 0.5 mi
Pioneer Center for the Performing Arts - 0.9 km / 0.6 mi
The nearest airports are:
Reno Tahoe Intl. Airport (RNO) - 7.7 km / 4.8 mi
Truckee, CA (TKF-Truckee Tahoe) - 53.1 km / 33 mi
The preferred airport for Circus Circus Hotel Casino Reno at THE ROW is Reno Tahoe Intl. Airport (RNO).
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Reno? This resort has 44000 square feet (4088 square meters) of space consisting of conference space and 10 meeting rooms.
Try your luck at the casino and enjoy other recreational amenities including a nightclub and a sportsbook. This resort also features complimentary wireless internet access, an arcade/game room, and shopping on site.
Green Sustainability
Go Green: Start your stay off with a deal. We''re making it easy to be green! When you opt out of housekeeping during your stay you''ll earn $5 off dining and beverages during the week and $10 off dining and beverages during the weekend. Earnings are per day based on two-night minimum stay. Ask for details upon check-in. Promotion subject to change.
Amenities / Features
Airport & Shuttle Information
Reno Tahoe International Airport located 5 miles from the hotel. Circus Circus offers complimentary roundtrip airport shuttle service that runs to and from the Reno Tahoe Intl Airport.
Local Shuttle Info: Circus Circus offers complimentary roundtrip airport shuttle service that runs to and from the Reno Tahoe Intl Airport.Our resort is 8-10 minutes from the airport.
Breakfast Information
Between the 25 restaurants offered at the ROW, there is something for everyone at a variety of price points!
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets not allowed
We offer secure and video monitored kennels. Key access is required to get to animals. Secure location is in the hotel but separate from the actual guest rooms.
Parking Info
Circus Circus Reno offers guests convenient and free parking in two self-parking garages. Complimentary valet service is also available. In addition, Circus Circus’s valet can accommodate oversized vehicles such as RVs and boats at an off property location with prior notification.
Internet / WiFI
The Circus Circus Reno is proud to offer property-wide wireless Internet services. Whether you''re watching our free Midway circus acts, catching up on some work in your beautifully appointed hotel room, or conducting Reno business over lunch at one of our fine restaurants, you''re connected!
Misc Fees / Policies
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: USD 22.7 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 100 per accommodation, per stay
- Resort fee: USD 41.93 per accommodation, per night
The resort fee includes:
- Additional inclusions
- Airport shuttle
- Fitness center access
- In-room coffee
- Phone calls
- Self parking
We have included all charges provided to us by the property.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Parking height restrictions apply.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Cleaning Policies
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Contactless check-in is available
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Cashless transactions are available
Essential workers only - NO
Property confirms they are implementing enhanced cleaning measures