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Castle Hilo Hawaiian Hotel
71 Banyan Dr, Hilo, HI 96720 US
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Reservations: +1-800-219-2797
3.5 Star Property In Hilo (Keaukaha)
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Select My Room
Very Good
4.0/5
Based on 1264 guest reviews
- Vegetarian breakfast available
- Number of outdoor pools - 1
- Breakfast available (surcharge)
- Fitness facilities
- Free self parking
Select Your Room:
10/30/2024 - 10/31/2024
Searching all hotel inventory networks
4 bookings in the last 48 hours
Standard prices by room type for the next 60 days
Verified Reviews of Castle Hilo Hawaiian Hotel
Below are the verified reviews from guests that we have booked recently: "Great Place to Stay!"
Overall Score3.0/ 5
Castle Hilo Hawaiian hotel is in a great location overlooking Hilo Bay and Coconut Island. They offer a $10 off breakfast discount per day per room. Breakfast in the WSW room is good. The room was clean enough. A very nice service is that you receive four pillows. Two are firm and two are soft. Our room was equipped with a small refrigerator and it had the standard drip coffee machine. I would recommend the hotel for convenience and relative comfort. It is air conditioned, good water pressure with hot enough water temperature, you can walk downstairs for meals, it is close to drive to most of the businesses in Hilo, the lobby is quite beautiful. Parking and wi-fi are included. You can walk a few yards to a prepared cold sandwich and sundries shop right across the entrance. Just next to the hotel is a fabulous gift shop with affordable earrings, cards, women’s accessories and nice gifts at reasonable prices.
Donna N. (Individual traveler, booked 1 room), from 
27-May-2024 Verified Review, stayed from Wed May 22 to Sat May 25 2024 at a $261.66 average nightly rate. 
"Clean, quiet room with an excellent view."
Overall Score4.0/ 5
Clean, quiet room with an excellent view.
Elliot E. (Individual traveler, booked 1 room), from
01-Nov-2023 Verified Review, stayed from Wed Oct 25 to Mon Oct 30 2023 at a $188.00 average nightly rate. "Beautiful Hotel"
Overall Score4.0/ 5
Courteous staff, beautiful location, comfortable bed.
Janice W. (Individual traveler, booked 1 room), from
24-Jun-2023 Verified Review, stayed from Wed Jun 21 to Thu Jun 22 2023 at a $220.99 average nightly rate. Summary of Verified Reviews
Property Description
With a stay at Castle Hilo Hawaiian Hotel in Hilo (Keaukaha), you'll be within a 10-minute drive of Port of Hilo and Naniloa Country Club. This golf hotel is 0.1 mi (0.1 km) from Hamakua Heritage Corridor and 0.2 mi (0.4 km) from Coconut Island Park.
Satisfy your appetite at WSW The Steakhouse, a steakhouse which features a bar/lounge. Dining is also available at the coffee shop/cafe. Full breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Make yourself at home in one of the 286 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Distances are displayed to the nearest 0.1 mile and kilometer.
Hamakua Heritage Corridor - 0.1 km / 0.1 mi
Naniloa Country Club - 0.1 km / 0.1 mi
Liliuokalani Park and Gardens - 0.5 km / 0.3 mi
Coconut Island Park - 0.5 km / 0.3 mi
Wailoa River State Park Hawaii - 1.2 km / 0.7 mi
Wailoa River State Recreation Area - 1.2 km / 0.7 mi
Hilo Art Museum - 1.3 km / 0.8 mi
Bayfront Park - 1.5 km / 0.9 mi
Port of Hilo - 2.1 km / 1.3 mi
Panaewa Rainforest Zoo - 2.3 km / 1.4 mi
Wailoa Center - 2.3 km / 1.4 mi
Hilo Farmers Market - 2.6 km / 1.6 mi
Keaukaha Beach Park - 2.7 km / 1.6 mi
Hilo Shopping Center - 2.7 km / 1.7 mi
Lincoln Park - 2.7 km / 1.7 mi
The preferred airport for Castle Hilo Hawaiian Hotel is Hilo Intl. Airport (ITO) - 5.7 km / 3.5 mi
Featured amenities include a business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional features at this hotel include concierge services, gift shops/newsstands, and a hair salon.
Green Sustainability
Each guest room has a standard notice to preserve water with the option to re-use towels during their stay.
Amenities / Features
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum age of oldest guest: 21
- Gift shops or newsstand
- Renewable energy source - solar
- Comprehensive recycling policy
- Vegetarian breakfast available
- Grey water recycling system
- Biodegradable/compostable stirrers
- No single-use plastic straws
- No single-use plastic soda bottles
- Number of meeting rooms - 1
- No single-use plastic stirrers
- Reusable cups only
- Reusable tableware only
- Biodegradable/compostable straws
- No single-use plastic water bottles
- Number of bars/lounges - 1
- Designated smoking areas
- Number of outdoor pools - 1
- All property's electricity comes from renewable sources
- Comprehensive food waste policy
- Energy-saving switches
- Eco-friendly toiletries
- At least 80% of all lighting comes from LEDs
- Eco-friendly cleaning products provided
- Recycling
- LED light bulbs
- Vegan menu options available
- Vegetarian menu options available
- Electric car charging station
- Breakfast available (surcharge)
- Total number of rooms - 286
- Number of floors - 8
- Professional property host/manager
- Number of coffee shops/cafes - 1
- Laundry facilities
- Elevator
- Fitness facilities
- Double-glazing on all windows
- Locally-sourced food on site (80% or more)
- Sustainability/community reinvestment (10% revenue or more)
- Mountain biking nearby
- Organic food
- Vending machine
- Change of bed sheets (on request)
- Change of towels (on request)
- Garden
- Wheelchair accessible – no
- Water-efficient showers only
- Business center
- 24-hour front desk
- Number of restaurants - 1
- Housekeeping on request
- Golfing nearby
- Safe-deposit box at front desk
- Snorkeling nearby
- Hiking/biking trails nearby
- Free self parking
- Kayaking nearby
- Terrace
- Hair salon
- ATM/banking
- Concierge services
Airport & Shuttle Information
Hilo International Airport - 2.6 milesTaxi would be the transportation options. $13 to $15 one way.
Airport Shuttle? Sorry, no airport shuttle available.Breakfast Information
The Queen's Court restuarant offers ala carte & buffet breakfast daily and ala carte dinner Monday to Thursday & buffet dinner Friday to Sunday. Waioli Lounge is located in the lobby for grab & go lunch daily and cocktails & appetizers.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets not allowed
Pets are not allowed in our guest rooms or resort area, with the exception of service animals. Noncompliance with this policy can result in a penalty fee and dismissal from the property.
Parking Info
Self Parking is available free of charge.
Internet / WiFI
High-speed Internet access is free in all guest rooms.
Misc Fees / Policies
- Fee for full breakfast: approximately USD 7 to 25 per person
- Rollaway bed fee: USD 30.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property:
- Resort fee: USD 35.38 per accommodation, per night
- Additional inclusions
- Fitness center access
- In-room coffee
- Newspaper
- Phone calls
We have included all charges provided to us by the property.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Cleaning Policies
Property is cleaned with disinfectant
Staff wears personal protective equipment
Guests are provided with free hand sanitizer
Social distancing measures are in place
Gap period enforced between guest stays - 24 hours
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Essential workers only - NO
Property confirms they are implementing enhanced cleaning measures
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