Verified Reviews of Holiday Inn Express & Suites Salem An Ihg Hotel
Below are the verified reviews from guests that we have booked recently:
"Nice stop for a quick overnight stay."
Overall Score5.0/ 5
Hotel was clean and perfect for a stay after a Hokie football game. Staff was friendly and helpful.
Lauren N. (Individual traveler, booked 1 room), from
10-Sep-2024 Verified Review, stayed from Sat Sep 07 to Sun Sep 08 2024 at a $184.99 average nightly rate.
"Quiet, Clean Hotel & Good Complimentary Breakfast"
Overall Score4.0/ 5
Nice room and good complimentary breakfast. Large room was quiet and clean.
Frank D. (Individual traveler, booked 1 room), from
26-Mar-2024 Verified Review, stayed from Fri Mar 22 to Sat Mar 23 2024 at a $144.99 average nightly rate.
"Great!"
Overall Score3.0/ 5
A great front desk and food staff. Room was great. but need maintenance,.
John S. (Individual traveler, booked 1 room), from
02-Mar-2024 Verified Review, stayed from Sun Feb 25 to Mon Feb 26 2024 at a $94.00 average nightly rate.
Summary of Verified Reviews
Customer Reviews of Holiday Inn Express & Suites Salem An Ihg Hotel
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our
content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
Our Newly Renovated Holiday Inn Express Hotel & Suites of Salem VA Civic Center opened its doors in March of 2009.We are located right off Hwy 81 at exit 141. We offer all modern amenities to our guest including a "Full Hot Breakfast" every morning included in nightly rate. All guest rooms have two queen beds with a mini fridge & microwave & we have LG Flat screen t.v.'s with direct t.v.& 4 HBO channels in every room. We also have some king suites & double suites with pull-out sofa's. We have a outdoor seasonal pool with whirlpool hot tub that is heated open 6:00am to 10:00pm. We offer high-speed wired or wire-less internet. Fitness center & business center which are open 24 hours also. We are located very close to many dinning & shopping locations including the Farmer's Market. We are only 10 minutes from Roanoke Regional Airport & downtown Roanoke as well as only 5 minutes from downtown Salem. Our Holiday Inn Express & Suites Hotel is a great hotel for families & corporate groups. You will be very impressed with our amenities & our outstanding customer service. Stay Smart!
Amenities / Features
Airport & Shuttle Information
5 Minites From Roanoke Airport.
Airport Shuttle?
Sorry,
no airport shuttle available.
Breakfast Information
Complimentary hot buffet style breakfast from 6:30am-9:30am Monday-Friday and 6:30am-10:30am on Saturdays and Sundays
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Sorry, pets are
not allowed.
Internet / WiFI
Free high speed wireless internet
Cleaning Policies
We are doing everything we can to ensure our guests and employees are safe while in our property. Our cleaning products are effective in fighting and stopping the spread of Covid 19. Our staff is practicing social distancing and we have signage encouraging our guests to do the same. We have hand sanitizer stations set up within areas of our hotel and signage to encourage use. Our staff is in PPE, gloves and masks to protect the safety of our guests. All areas of the hotel are sanitized frequently through out the day and night. We sanitize all items that are touched by guests every hour such as luggage carts, elevator buttons, credit card machines and much more. We offer paperless check ins and offer receipts by email when possible. We are here for our guests!
About Holiday Inn Express
- Free Express Start Breakfast
- Have their own 100% Arabica Smart Roast Coffee
- Free high-speed internet service in every room
- eHost Online Concierge Service where guests can learn about hotel amenities, major airlines nearby, up-to-date local weather and even car rental services
- Perfect for the business traveler on the go, Holiday Inn Express offers 24/7 hours & photocopy services
The Holiday Inn Express highlights above are subject to change without notice.